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Harbor Village Rehabilitation & Nursing Center

78 Viets St Extension

4.6(112 ratings)

Harbor Village Rehabilitation & Nursing Center, photo 11 / 3

Quick Facts

Total units
128
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
128
On-site amenity
On-site salon services available for residents
Family involvement
Flexible visiting hours and family meetings offered

What Families Think

Families describe Harbor Village as a clean, welcoming skilled nursing and rehab facility with attentive, compassionate staff who go out of their way for residents and their families. Reviewers highlight strong communication, personalized attention, and a warm atmosphere across nursing, rehab, dietary, and housekeeping departments.

The Good

  • Staff described as attentive and compassionate
  • Facility consistently called clean and welcoming
  • Strong communication with families about care
  • Comfort care praised for end-of-life support
  • Staff know residents by name
  • Recommended for rehab and long-term care

AI-generated from reviews and community data.

Harbor Village Rehabilitation & Nursing Center is a senior living community in New London, Connecticut offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Salon / Barber. Families rate it 4.6 out of 5 across 112 reviews.

About Harbor Village Rehabilitation & Nursing Center

Harbor Village North Health and Rehabilitation Center in New London, Connecticut provides skilled nursing and rehabilitative services. The facility delivers a full range of care in a safe, compassionate environment designed to foster independence and dignity.

The center offers specialized care programs with various support tools to help residents feel comfortable, including family meetings, flexible visiting hours, and on-site salon services. Staff guide residents through rehabilitation with explanations of care approaches and individualized support.

The facility maintains core values of communication, compassion, dignity, empathy, integrity, pride, respect, and responsiveness in its daily operations. Residents participate in recreational activities including games such as bingo, pokeno, and card games.

Types of Care at Harbor Village Rehabilitation & Nursing Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber
  • Security

Activities

  • Games
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Harbor Village Rehabilitation & Nursing Center

4.6overall · 112 ratings combined

4.6★ on Google (112)

David Chomick

Jul 2026

via Google

Harbor Village has an energy that is unmatched. From the moment you walk through the doors the staff is friendly and eager to assist. The facility is clean, warm, and has great leadership. Highly recommend.

T s

Jun 2026

via Google

Harbor Village Rehabilitation & Nursing Center is exactly what you hope to find when a loved one needs care. The staff is attentive, compassionate, and truly goes above and beyond. The facility is clean, warm, and well run. Couldn't recommend it more highly.

Laurabeth Steele

May 2026

via Google

Harbor Village has an incredible staff taking great care of their residents and families. It is a hub of activity’s and smiling faces when you walk in the door. Highly recommend Carrie and Rich to help with your loved one!

Caroline Walters

Dec 2025

via Google

My grandmother was a patient at Harbor Village a few times. Twice for rehab and then a third and last time for comfort care. She loved the staff at Harbor and they bent over backwards to make her final days comfortable and peaceful. They were wonderful to the famiky too. We cant say enough good things about our experiences with the Harbor Village team. From nursing and rehab to the dietary and housekeeping. She connected with everyone that came in contact with her . Thank you ,Harbor for everything .

Aniella Badamo

Dec 2025

via Google

In caring for our great-aunt we could not be more grateful for Harbor Village! They made the application process seamless and the facility is clean and welcoming. The staff knew our Aunt by name immediately and provided very detailed information to us about her health and progress. We were so lucky to find that the experience matched the promise. Definitely recommend to anyone seeking care for themselves and family members!

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Government Inspection History

11 inspection visits in the last three years, 61 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 6, 2026Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 28, 2026

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 28, 2026

Mar 3, 2026Health ComplaintHealth Standard20 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity H of L: actual harm, patternCorrected Apr 6, 2026

  • Provide enough food/fluids to maintain a resident's health.

    Severity G of L: actual harm, isolatedCorrected Apr 2, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 2, 2026

  • Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 2, 2026

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 2, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2026

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2026

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 2, 2026

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 2, 2026

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2026

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2026

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 2, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity B of L: potential for minimal harm, patternCorrected Apr 2, 2026

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity B of L: potential for minimal harm, patternCorrected Apr 2, 2026

  • Ensure each resident receives an accurate assessment.

    Severity B of L: potential for minimal harm, patternCorrected Apr 2, 2026

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity B of L: potential for minimal harm, patternCorrected Apr 2, 2026

Sep 19, 2024Health Complaint2 citations
  • Respond appropriately to all alleged violations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 10, 2024

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 10, 2024

Aug 12, 2024Health Complaint3 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 20, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 20, 2024

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 20, 2024

Jul 9, 2024Fire Safety StandardHealth Standard21 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity K of L: immediate jeopardy, patternCorrected Jun 26, 2024

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 19, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 19, 2024

  • Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 19, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 19, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 19, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 19, 2024

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 19, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 6, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 6, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 19, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 19, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 19, 2024

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 6, 2024

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 6, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 6, 2024

  • Install properly constructed and protected linen or trash chutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 6, 2024

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 6, 2024

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 19, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 19, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity B of L: potential for minimal harm, patternCorrected Aug 19, 2024

Jun 12, 2024Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 19, 2024

Dec 13, 2023Health Complaint1 citation
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 22, 2024

Oct 27, 2023Health Complaint1 citation
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 29, 2023

Jul 21, 2023Health Complaint2 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 1, 2023

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 1, 2023

Dec 20, 2021Fire Safety StandardHealth Standard7 citations
  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 28, 2022

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2022

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2022

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2022

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2022

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2022

Jul 17, 2019Fire Safety Standard1 citation
  • Install properly constructed and protected linen or trash chutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Harbor Village Rehabilitation & Nursing Center offer?

Harbor Village Rehabilitation & Nursing Center offers Skilled Nursing / Long Term Care.

Where is Harbor Village Rehabilitation & Nursing Center located?

Harbor Village Rehabilitation & Nursing Center is located at 78 Viets St Extension in New London, Connecticut.

What do families say about Harbor Village Rehabilitation & Nursing Center?

Families describe Harbor Village as a clean, welcoming skilled nursing and rehab facility with attentive, compassionate staff who go out of their way for residents and their families. Reviewers highlight strong communication, personalized attention, and a warm atmosphere across nursing, rehab, dietary, and housekeeping departments.

How did Harbor Village Rehabilitation & Nursing Center do on recent health and safety inspections?

Harbor Village Rehabilitation & Nursing Center had 11 government inspection visits in the last three years, with 61 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Harbor Village Rehabilitation & Nursing Center?

Submit the Request Information form on this page to connect with Harbor Village Rehabilitation & Nursing Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Harbor Village Rehabilitation & Nursing Center? Claim this listing to update photos, pricing, and details. It's free.

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