Lydia Capers
Apr 2026
It was to nurses very nice and respectful and it was other lady I can’t think of her name with I think blue uniform yes she was very respectful to me in room 219 👏👏👏🙏🙏🙏I will be back again.
1 / 5Quick Facts
- Total units
- 162
- Medicare rating
- 5 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 162
- Inspections
- View history (43 citations)
- Focus
- Post-acute rehab aimed at reducing hospital readmissions
- Care approach
- Detailed individual assessments upon admission
CMS Care Compare
What Families Think
Reviewers describe Complete Care at Groton Regency as a clean, welcoming skilled nursing and rehabilitation facility with caring, responsive staff. Families particularly highlight the therapy program's effectiveness in helping loved ones recover after post-acute stays. No significant complaints appear in the available reviews.
The Good
- Staff described as caring, professional, and respectful
- Therapy services praised for real rehabilitation progress
- Facility kept clean and easily accessible
- Personalized attention including dietary accommodations
- Positive activities and entertainment for residents
AI-generated from reviews and community data.
Complete Care At Groton Regency is a senior living community in Groton, Connecticut offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.5 out of 5 across 129 reviews.
About Complete Care At Groton Regency
Complete Care at Groton Regency is a post-acute, skilled nursing, and long-term care community located in Groton, Connecticut. The facility tailors services and support to create a comfortable, enriching, and engaging environment for residents.
The community focuses on rehabilitation and recovery, offering programs designed to support patients through their rehabilitation journey and help them transition home successfully. Services include therapy and strategies aimed at reducing preventable hospital readmissions following post-acute stays.
Staff members provide personalized attention to resident needs, including detailed assessments upon admission and accommodation of individual dietary preferences and requirements. The facility emphasizes collaborative care between patients and staff members to achieve rehabilitation goals.
The community is easily accessible and maintains clean facilities. Staff are noted for being courteous, friendly, and responsive to resident requests, while also addressing both physical and emotional needs during the recovery process.
Types of Care at Complete Care At Groton Regency
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Complete Care At Groton Regency
4.5overall · 129 ratings combined
4.5★ on Google (129)
Mark Salie
Jan 2026
A very welcoming community, great caring staff.Great activities
ALDEA LABONTE
Nov 2025
It made me feel at ease at how nice your staff and your facility were today. My brother had high praise for everyone involved in his care. He's only been in your rehab program for 2 days and I can tell his health has improved. Thank you
Donna Connell
Jul 2025
Excellent care. Staff are dedicated & compassionate. They are also cheerful & go beyond just taking care of physical needs. Therapy services have worked diligently to get my loved one to a point in his recovery that I would never had thought possible in 1 month. I highly recommend Groton Regency to anyone needing their services.
Rich Ruppel
Aug 2024
A wonderful performance was entertaining residents when arrived to visit a friend. A phone was installed near her bed as she enjoys talking on the phone. The staff seem caring and professional, a plus in any such care giving facilities. Overall, I'm quite happy with the Groton Regency.
Government Inspection History
6 inspection visits in the last three years, 43 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jan 29, 2026Fire Safety StandardHealth ComplaintHealth Standard11 citations
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2026
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2026
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2026
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2026
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 11, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2026
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2026
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2026
Ensure each resident receives an accurate assessment.
Severity B of L: potential for minimal harm, patternCorrected Mar 11, 2026
Nov 14, 2025Health Complaint2 citations
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 26, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 26, 2025
Nov 7, 2024Health Complaint2 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 18, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 16, 2024
May 29, 2024Health Complaint2 citations
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 8, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 8, 2024
Mar 27, 2024Fire Safety StandardHealth Standard10 citations
Provide a written emergency evacuation plan.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 6, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 6, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 6, 2024
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2024
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2024
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2024
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2024
Assess the resident when there is a significant change in condition
Severity B of L: potential for minimal harm, patternCorrected May 6, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity B of L: potential for minimal harm, patternCorrected May 6, 2024
Nov 19, 2021Fire Safety StandardHealth Standard16 citations
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 22, 2022
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 22, 2022
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 22, 2022
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 22, 2022
Establish staff and initial training requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 22, 2022
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 22, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2022
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 22, 2022
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 22, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 22, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2021
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2022
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Complete Care At Groton Regency offer?
Complete Care At Groton Regency offers Skilled Nursing / Long Term Care.
Where is Complete Care At Groton Regency located?
Complete Care At Groton Regency is located at 1145 Poquonnock Rd in Groton, Connecticut.
What do families say about Complete Care At Groton Regency?
Reviewers describe Complete Care at Groton Regency as a clean, welcoming skilled nursing and rehabilitation facility with caring, responsive staff. Families particularly highlight the therapy program's effectiveness in helping loved ones recover after post-acute stays. No significant complaints appear in the available reviews.
How did Complete Care At Groton Regency do on recent health and safety inspections?
Complete Care At Groton Regency had 6 government inspection visits in the last three years, with 43 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Complete Care At Groton Regency?
Submit the Request Information form on this page to connect with Complete Care At Groton Regency and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Complete Care At Groton Regency? Claim this listing to update photos, pricing, and details. It's free.
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