MyLivingChoice

Pendleton Rehabilitation And Nursing Center

44 Maritime Drive

4.4(181 ratings)· Mystic average: 4.4

Pendleton Rehabilitation And Nursing Center, photo 11 / 5

Quick Facts

Total units
120
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
120
Entry safety
Secure check-in system to prevent unsupervised exits

What Families Think

Reviews for Pendleton Rehabilitation And Nursing Center are mixed but generally positive, with families praising the kindness of nurses and therapists and the cleanliness of the building. At the same time, several reviewers describe real concerns about staffing levels and consistency of rehab care that families should weigh carefully.

The Good

  • Nurses and therapists described as kind and attentive
  • Rooms and common areas kept very clean
  • Physical and occupational therapy praised by some families
  • Secure check-in system to protect residents

The Bad

  • One reviewer reported severe understaffing and unanswered call alarms
  • Inconsistent physical therapy delivery reported by one family
  • Limited physician visits despite documentation, per one reviewer
  • One report of a serious dispute leading to discharge refusal

AI-generated from reviews and community data.

Pendleton Rehabilitation And Nursing Center is a senior living community in Mystic, Connecticut offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 4.4 out of 5 across 181 reviews.

About Pendleton Rehabilitation And Nursing Center

Pendleton Rehabilitation and Nursing Center is a 120-bed skilled nursing and long-term care facility in Mystic, Connecticut. The center serves patients recovering from hospitalization and injury who need rehabilitation services.

Family experiences at Pendleton vary considerably. Several visitors praised the cleanliness of the facility, the friendliness of therapists and nursing staff, and the attentiveness of kitchen workers. Families reported that staff members "give 1000 percent" and work to ensure patients regain strength before discharge. However, other families noted significant challenges: one reported that their father showed no improvement over 44 days of stay and described serious staffing gaps, with patient call buttons going unanswered for hours at a time. A few reviews raised concerns about individual staff interactions unrelated to clinical care.

With a 4.4 out of 5 rating across 181 reviews, Pendleton shows a mixed profile where rehabilitation outcomes and staff responsiveness appear inconsistent. Families considering the facility should ask specifically about staffing levels and expected recovery timelines for their loved one's condition.

Types of Care at Pendleton Rehabilitation And Nursing Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

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Reviews of Pendleton Rehabilitation And Nursing Center

4.4overall · 181 ratings combined

4.4★ on Google (181)

Rita Taylor

Jul 2026

via Google

My mother just was admitted so today was my first day visiting this place, but from what I saw, I’m pleased. As long as services stay the way they are. I won’t be revising this review. The PT, OT and the nurse that I met today were all very pleasant, knowledgeable and friendly. The kitchen staff that bought my mother her food was also very friendly. They all seem to have her best interest at heart and interact with her which I really appreciate it because so many times people in the medical field make the patient feel unseen. PT was Pauline, OT was Megan. Her nurse today was Zoe. I don’t know the kitchen staff’s name but he was awesome. Wish I knew his name so I could shout him out as well.

David

May 2026

via Google

I had a nurse there file a false police report saying that I choked her and I was arrested for that. I was charged with disorderly conduct. Before my court date the prosecutor decided to drop the charges because there was no merit to it. The problem is now they won't take me back and no facility wants a tracheotomy. Now I am going to have to file charges against Pendleton and the nurse to see what I can do about this.

Erin Robertson

Mar 2026

via Google

My father was at Pendleton for 44 days trying to regain the ability to walk again after a fall. While there were a few workers who went above and beyond, we were not thrilled with the care. After over a month, he did not improve at all. They are terribly understaffed. Patients push their button for assistance and the alarms beep for hours, all day and night. Nobody would come in. My dad was supposed to get physical therapy daily, but if a new patient came in or someone was busy, he wouldn't get it. There was no consistency, which is what he needed. Outside of the half hour of physical therapy, they just had him sitting in a wheelchair in his room all day, everyday until bedtime. On holidays the regular staff was off and an outside company came in. They did nothing. Wouldn't help with anything and many were just rude. There's one doctor there that comes in for quick visits. Although notes say he was in to see my father on several occasions, my father saw him one time the day he arrived, for all of five minutes and never saw him again. He couldn't be bothered with speaking with patient's. Sadly, I would not recommend sending a loved one here for rehabilitation services.

meg gletherow

Feb 2026

via Google

My sister has been there for 2 weeks, regaining her strength after a lengthy hospital visit. Her care is top notch. Her nurses and therapists are all kind hearted people. They give 1000 percent and they don’t let the patients go until they’re sure that they’re healthy and strong enough to live on their own.

Timothy Robar

Oct 2024

via Google

I stopped into see my Aunt this morning at the Mystic Pendleton Rehabilitation Facility on Maritime Drive. They have a safe & secure check in system to keep the Patient safe from walking out and it also keeps Pendleton themselves safe from any problems that arise from the visitors. My aunt is on the second floor. Her room is very clean as is the whole place hallway, dining area, etc. The staff that I came across and the orderly in nurses, my aunt say are very good and kind and patient as it’s going to take my aunt a little bit to recover. My mom was in the Apple rehab 10 years ago in Westerly, Rhode Island, where I am from and I was very unhappy with the care. My mother received the cleanliness of the rooms besides some of the orderly and nurses who didn’t have too many patients for my mom who is suffering from a rear bone disease called coral basil, degenerative disease. This year paragraph is why I gave Pendleton rehabilitation in Mystic a 5 star rating. ⭐️⭐️⭐️⭐️⭐️

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Government Inspection History

8 inspection visits in the last three years, 41 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Nov 18, 2025Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 23, 2025

Aug 6, 2025Health Complaint1 citation
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 8, 2025

Jan 23, 2025Fire Safety StandardHealth ComplaintHealth Standard12 citations
  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 14, 2025

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 24, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2025

  • Ensure each resident receives an accurate assessment.

    Severity B of L: potential for minimal harm, patternCorrected Feb 24, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity B of L: potential for minimal harm, patternCorrected Feb 24, 2025

Sep 18, 2024Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 30, 2024

May 14, 2024Health Complaint1 citation
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 17, 2024

Nov 29, 2023Health Complaint2 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 8, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 8, 2024

Dec 1, 2022Fire Safety StandardHealth Standard19 citations
  • Have properly installed hallway dispensers for alcohol-based hand rub.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2023

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 12, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 12, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 12, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2023

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2023

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2023

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2023

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Jan 12, 2023

Dec 12, 2019Fire Safety StandardHealth Standard4 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Jan 23, 2020

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 10, 2020

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2020

  • Ensure each resident receives an accurate assessment.

    Severity B of L: potential for minimal harm, patternCorrected Jan 23, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Pendleton Rehabilitation And Nursing Center offer?

Pendleton Rehabilitation And Nursing Center offers Skilled Nursing / Long Term Care.

Where is Pendleton Rehabilitation And Nursing Center located?

Pendleton Rehabilitation And Nursing Center is located at 44 Maritime Drive in Mystic, Connecticut.

What do families say about Pendleton Rehabilitation And Nursing Center?

Reviews for Pendleton Rehabilitation And Nursing Center are mixed but generally positive, with families praising the kindness of nurses and therapists and the cleanliness of the building. At the same time, several reviewers describe real concerns about staffing levels and consistency of rehab care that families should weigh carefully.

How did Pendleton Rehabilitation And Nursing Center do on recent health and safety inspections?

Pendleton Rehabilitation And Nursing Center had 8 government inspection visits in the last three years, with 41 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Pendleton Rehabilitation And Nursing Center?

Submit the Request Information form on this page to connect with Pendleton Rehabilitation And Nursing Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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