Aperion Care Chicago Heights is a skilled nursing and long-term care community licensed for up to 200 residents. It is Medicare and Medicaid certified and operated by Aperion Care as a for-profit corporation. The facility provides 24-hour staffing, on-site nursing, medication management, emergency call systems, and wheelchair accessibility.
Reviews of the facility are mixed. Several reviewers praised staff attentiveness and cleanliness, with one noting the facility was "clean, organized, and well-maintained." However, the majority of reviewers expressed serious concerns about conditions and care. Common complaints center on room cleanliness and odor, limited activities and outdoor access for residents, communication difficulties when calling the facility, and staff conduct. One reviewer described communication and responsiveness as areas where experiences varied significantly.
The facility holds a 2 of 5 CMS overall star rating. Reviewers report inconsistency in the quality of care and services provided across departments, with some praising individual staff members while others felt their concerns were dismissed or ignored.