MyLivingChoice

Aperion Care Chicago Heights

490 West 16th Place

3.2(77 ratings)

Part of Aperion Care · 30 communities · 4★ average

Aperion Care Chicago Heights, photo 11 / 5

Quick Facts

Total units
200
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
200
Population served
Serves residents with mental health needs
Room setup
Rooms often shared with three roommates
Stay type
Often used as temporary transitional housing

What Families Think

Reviews for Aperion Care Chicago Heights are sharply divided: many residents and family members praise the staff's warmth, cleanliness, food, and activity programs, while a notable number of reviewers describe serious safety, sanitation, and neglect concerns. The facility appears to serve a population that includes residents with mental health needs, often in shared rooms as a transitional living arrangement.

The Good

  • Staff frequently described as caring and family-like
  • Facility and rooms often called clean and well-kept
  • Food praised as good by many reviewers
  • Activities and outings keep residents engaged
  • Staff help some residents transition back to community living

The Bad

  • Multiple reports of theft of residents' clothing, money, and belongings
  • One serious report of a safety incident involving threats and indecent exposure
  • Several reviews describe neglect, including missed meals and medications
  • One report of unsanitary shared shower facilities with only one working
  • Reviews are highly inconsistent, ranging from 5-star praise to 1-star crisis accounts

AI-generated from reviews and community data.

Aperion Care Chicago Heights is a senior living community in Chicago Heights, Illinois offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 3.2 out of 5 across 77 reviews.

About Aperion Care Chicago Heights

Aperion Care Chicago Heights is a skilled nursing / long term care community in Chicago Heights, Illinois. The community is licensed for up to 200 residents.

Families rate Aperion Care Chicago Heights 3.2 out of 5 based on 77 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Aperion Care Chicago Heights

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Aperion Care Chicago Heights

3.2overall · 77 ratings combined

3.2★ on Google (77)

Karlie Ramona

Jul 2026

via Google

This place is absolutely IS DISGUSTING. My mother is staying here and 30 minutes in, this woman is threatening to kill my mother. Minutes later, a man is PLEASURING HIMSELF AND SHE CAN SEE HIM DOING IT. Anyone can come in and out of the rooms, no one is in their right mind she, and please don’t send your loved ones to this establishment because they will be mistreated. Even men can walk into woman’s rooms. This place is not safe and dangerous and needs to be shut down IMMEDIATELY

Nette White

Jun 2026

via Google

I'll appreciate d gonzalez and AJ for everything they do. They made sure that I was taken care of since i was there made sure I had everything that I needed and They are willing to listen anytime that I had wanted to talk I love them so much. But ever since I transitioned to my own place they still be in contact with me

Tayy Muse

Apr 2026

via Google

Aperion Care is WONDERFUL AND AMAZING FROM INSIDE TO THE OUTSIDE. Wonderful staff and great environment.

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Government Inspection History

16 inspection visits in the last three years, 38 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 13, 2026Health Complaint2 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 18, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 18, 2026

Jan 29, 2026Health ComplaintHealth Standard9 citations
  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 30, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 30, 2026

  • Dispose of garbage and refuse properly.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 30, 2026

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 30, 2026

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 30, 2026

  • Put firmly secured handrails on each side of hallways.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 30, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 30, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2026

Dec 24, 2025Health Complaint1 citation
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 31, 2025

Jul 22, 2025Health Complaint3 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 25, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 25, 2025

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 25, 2025

Jun 5, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 9, 2025

May 11, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 16, 2025

Feb 23, 2025Health Complaint1 citation
  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 24, 2025

Jan 9, 2025Fire Safety StandardHealth ComplaintHealth Standard1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 13, 2025

Nov 22, 2024Health Complaint1 citation
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 25, 2024

Aug 23, 2024Health Complaint1 citation
  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 24, 2024

Jul 19, 2024Fire Safety StandardHealth Standard5 citations
  • Address subsistence needs for staff and patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 24, 2024

  • Establish policies and procedures for sheltering.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 24, 2024

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 22, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 22, 2024

Jun 14, 2024Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 28, 2024

Mar 2, 2024Health Complaint2 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 8, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 8, 2024

Feb 1, 2024Fire Safety Standard6 citations
  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 29, 2024

  • Establish procedures for tracking staff and patients during an emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 1, 2024

  • Establish policies and procedures for medical documentation.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 1, 2024

  • Establish policies and procedures for volunteers.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 1, 2024

  • Address patient/client population and determine types of services needed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 1, 2024

  • Address subsistence needs for staff and patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 1, 2024

Nov 16, 2023Health Complaint1 citation
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 1, 2023

Jul 28, 2023Health Complaint2 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 11, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 11, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Aperion Care Chicago Heights offer?

Aperion Care Chicago Heights offers Skilled Nursing / Long Term Care.

Where is Aperion Care Chicago Heights located?

Aperion Care Chicago Heights is located at 490 West 16th Place in Chicago Heights, Illinois.

What do families say about Aperion Care Chicago Heights?

Reviews for Aperion Care Chicago Heights are sharply divided: many residents and family members praise the staff's warmth, cleanliness, food, and activity programs, while a notable number of reviewers describe serious safety, sanitation, and neglect concerns. The facility appears to serve a population that includes residents with mental health needs, often in shared rooms as a transitional living arrangement.

How did Aperion Care Chicago Heights do on recent health and safety inspections?

Aperion Care Chicago Heights had 16 government inspection visits in the last three years, with 38 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Aperion Care Chicago Heights?

Submit the Request Information form on this page to connect with Aperion Care Chicago Heights and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Aperion Care Chicago Heights? Claim this listing to update photos, pricing, and details. It's free.

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