MyLivingChoice

Best Home Care in Decatur, Illinois

15 agencies found

MyLivingChoice lists 15 home care agencies in Decatur. Families rate them 3.9 out of 5 on average, across 309 public reviews.

  • 15agencies
  • 3.9average rating, 8 rated
  • 309family reviews read
Two kinds of agency bring care to the house. Home care is ongoing help with bathing, meals, medications and companionship, billed hourly, no referral needed. Medicare home health is doctor-ordered nursing or therapy, usually after a hospital stay, and Medicare pays for it. Each listing is labeled, and you can narrow to one kind above. How home care compares to assisted living →

Best-rated home care in Decatur

Ranked by family rating, weighted by how many families have reviewed each one. No community pays to appear here.

  1. 1

    SYNERGY HomeCare

    4.9 (191 reviews)· At-Home Care

    Families in Decatur consistently describe SYNERGY HomeCare as responsive, compassionate, and able to staff care quickly, often praising specific caregivers and office coordinators by name. Nearly all of the 190 Google…

  2. 2

    Devoted Caregivers

    5 (17 reviews)· At-Home Care, Memory Care

    Families describe Devoted Caregivers as a dependable, compassionate in-home care agency serving Decatur and surrounding counties. Reviewers consistently highlight quick response times, flexibility with difficult family…

  3. 3

    Chelp

    4.2 (5 reviews)· At-Home Care

    CHELP is a home health and hospice provider in Decatur, Illinois, with only a handful of Google reviews to go on. Most reviewers describe helpful, caring service, though one review flagged a negative experience without…

  4. 4

    Avid Health at Home

    4 (13 reviews)· At-Home Care

    Families and caregivers who reviewed Avid Health at Home in Decatur consistently praise the office staff's responsiveness and the reliability of individual caregivers. Reviews describe good communication when caregivers…

  5. 5

    All Ways Caring HomeCare

    3.8 (16 reviews)· At-Home Care

    All Ways Caring HomeCare provides in-home nursing, dementia care, and respite services to Decatur-area families, with several reviewers praising the office coordinators for matching them with reliable caregivers over…

  6. 6

    Lincare

    3.8 (45 reviews)· At-Home Care

    Reviewers consistently praise the local Decatur office staff for being friendly, patient, and thorough when explaining respiratory equipment like CPAP machines and masks. However, several reviews point to frustration…

  7. 7

    Addus HomeCare

    2.7 (11 reviews)· At-Home Care

    Google reviewers describe a home health and hospice branch struggling with basic operational reliability — missed or late visits, abrupt schedule changes, and poor communication from local management. Multiple reviewers…

  8. 8

    Help at Home

    2.4 (8 reviews)· At-Home Care

    Google reviewers give this home health and hospice provider a low rating based on a small number of reviews, and both available reviews describe serious concerns about how care complaints were handled. Reviewers mention…

What families say about home care in Decatur

Counted across the review summaries of 15 Decatur communities: the share whose families mention each theme.

Praised most

  • Caring, attentive staff 33%
  • Communication with families 13%
  • Memory care 13%
  • Well staffed 7%
  • Activities and social life 7%

Concerns raised

  • Staff attitude 27%
  • Communication with families 27%
  • Cost and billing 27%
  • Cleanliness 7%

“Synergy HomeCare is such a great resource for families struggling to carry the weight of caregiving in the home alone!! If you are in need of assistance or a respite, reach out and they will help!”

“My 91 year old mother recently needed a sitter with very short notice. Devoted Caregivers were called and showed up with no hesitation. Caregivers were all respectful, professional, and caring. They handled some difficult situations very well. They are trustworthy and dependable. I highly recommend them!”

Home Care in Decatur: the figures

  • •Most common amenities: emergency call system (6), medication management (6), 24-hour staff (5), wheelchair accessible (3), housekeeping (3), laundry service (3).

About these figures

Computed on October 24, 2026 from the 15 agencies listed in Decatur, 309 public family reviews on Google, Yelp and MyLivingChoice, state licensing records and, for nursing homes, CMS Care Compare. The best-rated list ranks communities by average family rating weighted by how many families have reviewed each one, so a 4.9 from three reviews does not outrank a 4.7 from two hundred. No community pays to appear in the best-rated list or in these figures; sponsored and partner listings in the directory results are marked as such. Figures refresh as listings and reviews change.

Reading on this

Guides from MyLivingChoice that families in Decatur ask about.

Not in Decatur? Home care near me finds communities around wherever you are.

Home Care in Decatur: Common Questions

How many home care agencies are in Decatur, Illinois?

MyLivingChoice lists 15 home care agencies in Decatur, Illinois, each with photos, care details, and reviews from families.

Which home care agencies in Decatur are rated highest?

Based on combined ratings across Google, Yelp, and MyLivingChoice reviews, top-rated options include Devoted Caregivers (5★, 17 ratings), SYNERGY HomeCare (4.9★, 191 ratings), Chelp (4.2★, 5 ratings).

What types of senior care are available in Decatur?

Beyond home care, Decatur has at-home care (11 communities), assisted living (8 communities), skilled nursing / long term care (8 communities), independent living (7 communities), home health (4 communities). Every option is listed with photos, reviews, and contact details.

How do families rate home care in Decatur?

Families rate Decatur home care agencies 3.9 out of 5 on average, across 309 public Google reviews of local communities.

What do families praise, and complain about, in Decatur home care agencies?

Across the review summaries of 15 Decatur agencies, the most common praise is caring, attentive staff (mentioned for 33%), communication with families (mentioned for 13%), memory care (mentioned for 13%). The most common concerns are staff attitude (27%), communication with families (27%), cost and billing (27%).