Jo Stenn
Jun 2026
Rehab's nurse station #3 is very unavailable for phone calls from family members.
1 / 5Quick Facts
- Total units
- 105
- Medicare rating
- 5 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 105
- Inspections
- View history (7 citations)
- Care model
- Continuing care campus spanning independent living to nursing
- Respite care
- Short-term respite stays available for caregivers
- Campus age
- Campus is over 100 years old
CMS Care Compare
What Families Think
Westminster Place is a continuing care community in Evanston that offers Independent Living, Assisted Living, Memory Care, and skilled nursing/rehab on one campus. Most reviewers, especially those with a family member in short-term rehab, describe attentive nursing and therapy staff, good food, and a caring atmosphere, though a handful of reports raise serious concerns about pests, front-desk communication, and inconsistent staff responsiveness.
The Good
- Rehab therapy team described as encouraging and knowledgeable
- Multiple reviewers praise nursing and rehab staff care
- Long-term residents report excellent upkeep over many years
- Assisted living care described as exceptional by a resident's family
- Food and dining consistently praised across several reviews
The Bad
- One report of roach and mice infestation
- Several reports of unhelpful or unresponsive front-desk staff
- One report the rehab nurse station was hard to reach by phone
- One report of outdated facilities, including low toilets
- One report describing delivery staff as neglectful and rude
AI-generated from reviews and community data.
Westminster Place is a senior living community in Evanston, Illinois offering Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 25 reviews.
About Westminster Place
Westminster Place is a Life Plan Community offering Independent Living, Assisted Living, Memory Care, and additional senior care options in Evanston, Illinois. As a continuing care community, residents can age in place with access to multiple levels of care on-site, providing peace of mind for both current and future needs.
The community provides support with activities of daily living so residents can maintain independence and get more out of each day. Compassionate care for those with memory loss is delivered by experts, and short- or long-term care services are available in a warm, supportive environment. Personalized recovery plans and professional teams are also available to help residents during rehabilitation.
Westminster Place is described as an engaging senior living community full of opportunities, where lively conversations, music, and laughter fill the halls. The community is designed for those drawn to people and places of character who value living well and belonging to a vibrant community.
Short-term respite care services are available for loved ones, allowing caregivers to take a much-needed break. The community also offers a priority wait list program called Club 1904, which allows members to secure their residence choice and type while enjoying complimentary relocation services and real estate assessments.
Types of Care at Westminster Place
Independent LivingSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Salon / Barber
- Security
- Transportation Services
Activities
- Birthday / Holiday Parties
- Day Trips and Outings
- Games
- Grocery Shopping and Errands
- Religious Services
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Westminster Place
4overall · 25 ratings combined
4★ on Google (25)
Wendy DeCarlo
Apr 2026
My Mom was a resident at Westminster Place The Highlands Assisted Living until her recent move to memory care. During her time in Assisted Living her care was exceptional. She had a beautiful apartment she enjoyed. Most important was the care she received. Her Resident Assistants, Sherese and Roxanne were the best. The food and dining considerations were perfect, thank you Margie. Sheila (housekeeping) always made things sparkle. Additionally Carolyn, Brent, Sam, Tina, Lilibeth, Alfa, Jackie and so many other employees were always available to answer questions and help whenever needed.<br>Thank you for all you do.
Dave Bloom
Mar 2026
My Mom fell and broke her hip during Tai Chi. She's been rehabbing here for about a week now and has another week to go. She has been treated very well
Samantha Amar
Feb 2026
My Grandpa was here for a month for rehab, during the holidays and my family and I were so happy with the care. The caring and loving staff made sure we all felt the holiday spirit.
Irene Samson
Feb 2026
My husband came to Westminster for rehabilitation and he received the best care! I can honestly say the staff truly cares for their patients.
Government Inspection History
3 inspection visits in the last three years, 7 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Oct 18, 2024Fire Safety StandardHealth Standard4 citations
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 1, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 1, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 1, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 1, 2024
Nov 3, 2023Fire Safety StandardHealth Standard2 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2023
Oct 27, 2022Fire Safety StandardHealth Standard1 citation
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Westminster Place offer?
Westminster Place offers Independent Living and Skilled Nursing / Long Term Care.
Where is Westminster Place located?
Westminster Place is located at 3200 Grant Street in Evanston, Illinois.
What do families say about Westminster Place?
Westminster Place is a continuing care community in Evanston that offers Independent Living, Assisted Living, Memory Care, and skilled nursing/rehab on one campus. Most reviewers, especially those with a family member in short-term rehab, describe attentive nursing and therapy staff, good food, and a caring atmosphere, though a handful of reports raise serious concerns about pests, front-desk communication, and inconsistent staff responsiveness.
How did Westminster Place do on recent health and safety inspections?
Westminster Place had 3 government inspection visits in the last three years, with 7 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Westminster Place?
Submit the Request Information form on this page to connect with Westminster Place and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Westminster Place? Claim this listing to update photos, pricing, and details. It's free.
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