MyLivingChoice

Lake Forest Place

1100 Pembridge Drive

3.5(23 ratings)

Lake Forest Place, photo 11 / 5

Quick Facts

Total units
50
Medicare rating
5 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
50
Campus size
Situated on more than 60 acres
Care continuum
On-site independent living, assisted living, and skilled nursing
Location
Close proximity to downtown Chicago

What Families Think

Lake Forest Place is a large Life Plan Community offering independent living, assisted living, and skilled nursing on one campus. Reviewers are largely positive about the independent living experience — spotless grounds, good food, and friendly staff — but several flag serious concerns about the skilled nursing floor (Balmoral), including high staff turnover and inconsistent care quality.

The Good

  • Attentive, patient nurses and caregivers
  • Spotless, professionally run facility
  • Good-to-excellent food in independent living
  • Strong activities and fitness class variety
  • Maintained resident engagement during COVID
  • Residents report making close friendships

The Bad

  • One report of poor training and high turnover on skilled nursing floor
  • One reviewer described rude staff and food quality problems in the bistro
  • One reviewer noted needing to watch billing closely for accuracy
  • One report calling it one of the most expensive options in the area

AI-generated from reviews and community data.

Lake Forest Place is a senior living community in Lake Forest, Illinois offering Skilled Nursing / Long Term Care. Amenities include Guest Meals, Professional Chef and Restaurant style Dining Room. Families rate it 3.5 out of 5 across 23 reviews.

About Lake Forest Place

Lake Forest Place is a Life Plan Community offering a continuum of on-site care in Lake Forest, Illinois. The community is designed to provide a lifestyle of luxury and convenience with spacious, thoughtfully designed residences.

Residents have access to chef-prepared meals in elegant dining spaces, fitness programs, and a variety of social events catering to diverse interests. The community emphasizes personalized care plans and professional support to help residents with recovery and well-being.

Situated on more than 60 gorgeous acres, Lake Forest Place offers a balance of tranquility and accessibility. The prime location places residents close to Chicago's cultural attractions, world-class performances, and dining experiences, while maintaining the serenity of a picturesque suburban setting.

Lake Forest Place offers Club 1904, a Priority Waitlist Program that provides members with control over residence selection, priority access to rehabilitation services, relocation concierge services, wellness clinics, event invitations, fine dining, and fitness amenities. Members gain ample time to plan their move and the opportunity to become part of the community in advance.

Types of Care at Lake Forest Place

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Multiple Floor Plans
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible
  • Wi-Fi / High-Speed Internet

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Guest Meals
  • Professional Chef
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Salon / Barber
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Birthday / Holiday Parties
  • Grocery Shopping and Errands
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Lake Forest Place

3.5overall · 23 ratings combined

3.5★ on Google (23)

Prime Meats

Nov 2025

via Google

⭐️ 1/5<br>My experience here has been consistently disappointing. The staff are consistently rude, and the way I was treated this visit felt discriminatory. I waited 20 minutes only to be informed that my food was still frozen. On a previous visit, the meal I was served was the saltiest food I’ve ever tasted. Terrible customer service and terrible food — I cannot recommend this restaurant. let’s not forget about how the lobby and elevator smells. 🤢🥴🤮<br><br>edit to their reply: im very much sure i went to their bistro in lake forest place when i visited my grandma. cant forget the smell and the rudeness.

Prime Meats

Nov 2025

via Google

⭐️ 1/5 My experience here has been consistently disappointing. The staff are consistently rude, and the way I was treated this visit felt discriminatory. I waited 20 minutes only to be informed that my food was still frozen. On a previous visit, the meal I was served was the saltiest food I’ve ever tasted. Terrible customer service and terrible food — I cannot recommend this restaurant. let’s not forget about how the lobby and elevator smells. 🤢🥴🤮 edit to their reply: im very much sure i went to their bistro in lake forest place when i visited my grandma. cant forget the smell and the rudeness.

Cheryl Rapp

Aug 2024

via Google

Balmoral is the top of the line for skilled nursing! Everyone was caring and professional. A special shoutout to Marecarmen, Maria, Eduardo, Enrique, Pierre, the two Margarites and Nicole. They went above and beyond!!

Barb Higgs

Mar 2024

via Google

Lake Forest place is absolutely lovely if you live in the independent facility. However the 3rd floor of Balmoral, Skilled Nursing is awful. The culture on the 3rd floor is one of blame and denial. The staff is very poorly trained there is a high turnover rate with the staff. There are some very wonderful and caring people who work there but not many. Do not put your loved one in this facility if they need quality care. On top of it, it is one of the most expensive places in the area.

K Met

Dec 2023

via Google

We've had 2 years of experience with Lake Forest Place; a family member who's been in independent living, and their spouse who moved into Balmoral skilled care during this past year. Professionally run, always-spotless facility, and food has been good-to-excellent in all of the restaurants. There was some struggle on execution and staffing during the worst of COVID, but that has improved greatly. Not 5 stars because have had to watch billing closely to make sure everything is ticked-and-tied accurately. So, so many people there - housekeeping, care-giving staff, food service employees are kind, friendly, and delightful. Highly recommended - if & when I choose to live in independent living some day, I hope I have a situation like this!

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Government Inspection History

9 inspection visits in the last three years, 40 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 23, 2026Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 21, 2026

Jan 28, 2026Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 12, 2026

Aug 13, 2025Health Complaint1 citation
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 28, 2025

Feb 27, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 7, 2025

Dec 12, 2024Fire Safety StandardHealth Standard9 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 11, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 23, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2025

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 30, 2024

  • Have an enclosure around a vertical opening shaft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 5, 2025

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 11, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2025

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2024

Aug 14, 2024Health Complaint2 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 27, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 27, 2024

May 8, 2024Health Complaint1 citation
  • Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 17, 2024

Jan 11, 2024Fire Safety StandardHealth Standard8 citations
  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 12, 2024

  • Establish roles under a Waiver declared by secretary.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2024

  • Use approved construction type or materials.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2024

  • Have an enclosure around a vertical opening shaft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFire Safety Evaluation Survey

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2024

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 15, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 25, 2024

Mar 8, 2023Fire Safety StandardHealth Standard16 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Mar 22, 2023

  • Address subsistence needs for staff and patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 3, 2023

  • Establish policies and procedures for sheltering.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 3, 2023

  • Provide primary/alternate means for communication.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 3, 2023

  • Provide family notifications of emergency plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2023

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 3, 2023

  • Have an enclosure around a vertical opening shaft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFire Safety Evaluation Survey

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 19, 2023

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 8, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 3, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 8, 2023

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 3, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2023

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 19, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2023

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Lake Forest Place offer?

Lake Forest Place offers Skilled Nursing / Long Term Care.

Where is Lake Forest Place located?

Lake Forest Place is located at 1100 Pembridge Drive in Lake Forest, Illinois.

What do families say about Lake Forest Place?

Lake Forest Place is a large Life Plan Community offering independent living, assisted living, and skilled nursing on one campus. Reviewers are largely positive about the independent living experience — spotless grounds, good food, and friendly staff — but several flag serious concerns about the skilled nursing floor (Balmoral), including high staff turnover and inconsistent care quality.

How did Lake Forest Place do on recent health and safety inspections?

Lake Forest Place had 9 government inspection visits in the last three years, with 40 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Lake Forest Place?

Submit the Request Information form on this page to connect with Lake Forest Place and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

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Prefer to stay home?

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