Lake Forest Place

Prime Meats

Nov 2025

via Google ↗

⭐️ 1/5<br>My experience here has been consistently disappointing. The staff are consistently rude, and the way I was treated this visit felt discriminatory. I waited 20 minutes only to be informed that my food was still frozen. On a previous visit, the meal I was served was the saltiest food I’ve ever tasted. Terrible customer service and terrible food — I cannot recommend this restaurant. let’s not forget about how the lobby and elevator smells. 🤢🥴🤮<br><br>edit to their reply: im very much sure i went to their bistro in lake forest place when i visited my grandma. cant forget the smell and the rudeness.

Prime Meats

Nov 2025

via Google ↗

⭐️ 1/5 My experience here has been consistently disappointing. The staff are consistently rude, and the way I was treated this visit felt discriminatory. I waited 20 minutes only to be informed that my food was still frozen. On a previous visit, the meal I was served was the saltiest food I’ve ever tasted. Terrible customer service and terrible food — I cannot recommend this restaurant. let’s not forget about how the lobby and elevator smells. 🤢🥴🤮 edit to their reply: im very much sure i went to their bistro in lake forest place when i visited my grandma. cant forget the smell and the rudeness.

Cheryl Rapp

Aug 2024

via Google ↗

Balmoral is the top of the line for skilled nursing! Everyone was caring and professional. A special shoutout to Marecarmen, Maria, Eduardo, Enrique, Pierre, the two Margarites and Nicole. They went above and beyond!!

Barb Higgs

Mar 2024

via Google ↗

Lake Forest place is absolutely lovely if you live in the independent facility. However the 3rd floor of Balmoral, Skilled Nursing is awful. The culture on the 3rd floor is one of blame and denial. The staff is very poorly trained there is a high turnover rate with the staff. There are some very wonderful and caring people who work there but not many. Do not put your loved one in this facility if they need quality care. On top of it, it is one of the most expensive places in the area.

K Met

Dec 2023

via Google ↗

We've had 2 years of experience with Lake Forest Place; a family member who's been in independent living, and their spouse who moved into Balmoral skilled care during this past year. Professionally run, always-spotless facility, and food has been good-to-excellent in all of the restaurants. There was some struggle on execution and staffing during the worst of COVID, but that has improved greatly. Not 5 stars because have had to watch billing closely to make sure everything is ticked-and-tied accurately. So, so many people there - housekeeping, care-giving staff, food service employees are kind, friendly, and delightful. Highly recommended - if & when I choose to live in independent living some day, I hope I have a situation like this!