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Westwood Ridge 2 by Vivie

61 Thompson Avenue West

3(7 ratings)· West Saint Paul average: 4.5

Westwood Ridge 2 by Vivie, photo 11 / 5

Quick Facts

Medicare rating
2 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
37
Nursing coverage
24-hour on-site nursing support
Rehab & respite
Short-term rehab and respite stays offered
Insurance accepted
Accepts Medicare, Medica, BCBS, UHC, Humana, Aetna
Memory care setup
Small household-style memory care neighborhoods

What Families Think

Reviews of Westwood Ridge 2 are mixed, with several families praising the food, cleanliness, and physical/occupational therapy support, but multiple recent reviewers describe serious understaffing, slow response to call lights, and lapses in basic care and communication, especially in the transitional care unit. One reviewer reported a medication error and another described a lack of family notification during a medical emergency.

The Good

  • Food and cleanliness praised by multiple reviewers
  • Strong physical and occupational therapy support
  • On-site wellness center with specialty fitness programs

The Bad

  • Multiple reports of understaffing and slow response to call lights
  • One report of a medication mishandling incident
  • One report of poor communication during a medical emergency
  • One reviewer says care declined after a change in management

AI-generated from reviews and community data.

Westwood Ridge 2 by Vivie is a senior living community in West Saint Paul, Minnesota offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.0 out of 5 across 7 reviews.

About Westwood Ridge 2 by Vivie

Westwood Ridge 2 by Vivie is a senior living community in West Saint Paul, Minnesota, offering enhanced assisted living, memory care, and short-term transitional care in a comfortable, residential environment. The community is part of a two-building campus where residents benefit from 24-hour nursing support, personalized care, and access to therapy services and higher levels of care on the same grounds.

Enhanced assisted living at Westwood Ridge 2 provides all-inclusive care with around-the-clock nursing, three daily meals, personalized wellness activities, and a personal response pendant for assistance. Memory care neighborhoods are designed as communities within the community, offering a warm, relaxed environment specifically for individuals with memory loss. These neighborhoods feature studio or one-bedroom apartments with personal bathrooms, access to shared social and dining spaces including a safe outdoor deck, and life enrichment programs including Music & Memory and sensory activities.

The Transitional Care Unit provides short-term rehabilitation and recovery support following illness, injury, or surgery, with licensed nurses and therapy professionals helping residents regain strength and independence. The unit also offers respite stays for caregivers needing a break or individuals requiring temporary care before returning home. The community accepts a broad range of insurance plans including Medicare, Medica, BCBS, UHC, Humana, Aetna, HealthPartners, Cigna, and commercial plans.

The on-site wellness center features smart HUR-brand fitness equipment, group classes, and specialty programs for Parkinson's disease, with memberships available for all ability levels. Care suites are organized into small household-style neighborhoods with dedicated team members supporting residents, allowing for close relationships and attentive care in a warm, supportive environment.

Types of Care at Westwood Ridge 2 by Vivie

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Westwood Ridge 2 by Vivie

3overall · 7 ratings combined

3★ on Google (7)

Mirisa Dier

May 2026

via Google

I am extremely disappointed and honestly heartbroken by the care my 83 year old grandpa received at this transitional care facility. He had a knee replacement on Tuesday, 5/5, and was transferred here on Friday, 5/8, for recovery and rehab. During his stay, he was barely cared for. He was not being brought ice, was not given pain medication, including basic medications like Tylenol and ibuprofen, unless he specifically asked for it, and was not being properly helped with elevating his leg after surgery. These are basic post-op care needs, especially for an elderly patient recovering from a knee replacement. The most alarming part is that he developed sepsis while in their care. When staff finally realized he was showing symptoms and sent him back to the hospital, they dropped my 83 year old grandpa off at the ER by himself and did not notify his family. The ER he was brought to is known to be extremely crowded and, honestly, can feel scary and overwhelming at times. Leaving an elderly patient there alone, especially one showing signs of a serious infection, is beyond unacceptable. Our family trusted this facility to help him recover safely, and instead we feel like he was neglected during a very vulnerable time. I would not feel comfortable recommending this facility to anyone’s loved one. Patients deserve dignity, communication, proper pain management, and attentive care. My grandpa did not receive that here.

B L

Dec 2025

via Google

Please don’t leave your loved ones here. I guess this place used to be decent but is now under new management. Very short-staffed. Had to remind the aids to wash my dad’s hands coming out of the restroom. You push the button for help and if you are lucky they will come in maybe 15 minutes. As you walk up and down the hallways, there are literally people yelling for help! It was beyond depressing.

DepCat “Letter Writer”

Nov 2024

via Google

After another Silver Sneakers Exercise Class I was awestruck and stopped in my tracks by the clear bright wildflowers and hillside glory of our neighborhood. Encouraged by twice weekly classes I may have taken this photo on the way to a bus but I opted to walk to my next appointment- and walked home with groceries to boot! Thanks Be to Silver Sneakers and Neighbors who post " Do Not Mow" signs on their prairie grass gardens! 🫶🏾🩵💚💛🧡🏋🏻‍♀️🎋🌳

Todd Schmitter

Mar 2024

via Google

Nice facility, good food, and clean. Good physical therapy and occupational therapy support. However, they are either under-staffed or the staff is not attentive enough. Our mother is there for transitional care and often has to wait long periods of time to get help going to the bathroom. We witnessed this first hand while visiting on two consecutive days recently.

D Saxton

Mar 2024

via Google

The food, cleanliness, therapy staff were good. The poor review comes from the fact the nurse swapped out pain meds with melatonin pills, after the complaint was made this nurse was allowed to return to work the next day. These facilities are not regulated like hospitals and was told there is no video surveillance of staff dispensing medication. Beware

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Government Inspection History

6 inspection visits in the last three years, 47 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 15, 2026Fire Safety StandardHealth Standard8 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2026

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2026

Jan 23, 2025Fire Safety StandardHealth Standard16 citations
  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2025

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2025

  • Implement a program that monitors antibiotic use.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2025

  • Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2025

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2025

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2025

  • Keep residents' personal and medical records private and confidential.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2025

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2025

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2025

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2025

Dec 11, 2024Health Complaint1 citation
  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2025

Sep 12, 2024Health Complaint4 citations
  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 22, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 22, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 22, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 22, 2024

Feb 28, 2024Fire Safety StandardHealth Standard17 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 23, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 23, 2024

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 23, 2024

  • Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 23, 2024

  • Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 23, 2024

  • Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 5, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 23, 2024

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 23, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 23, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 5, 2024

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 23, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 23, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2024

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 23, 2024

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2024

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2024

  • Have horizontal exits used in accordance with safety requirements.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 23, 2024

Feb 1, 2024Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 15, 2024

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Westwood Ridge 2 by Vivie offer?

Westwood Ridge 2 by Vivie offers Memory Care and Skilled Nursing / Long Term Care.

Where is Westwood Ridge 2 by Vivie located?

Westwood Ridge 2 by Vivie is located at 61 Thompson Avenue West in West Saint Paul, Minnesota.

What do families say about Westwood Ridge 2 by Vivie?

Reviews of Westwood Ridge 2 are mixed, with several families praising the food, cleanliness, and physical/occupational therapy support, but multiple recent reviewers describe serious understaffing, slow response to call lights, and lapses in basic care and communication, especially in the transitional care unit. One reviewer reported a medication error and another described a lack of family notification during a medical emergency.

How did Westwood Ridge 2 by Vivie do on recent health and safety inspections?

Westwood Ridge 2 by Vivie had 6 government inspection visits in the last three years, with 47 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Westwood Ridge 2 by Vivie?

Submit the Request Information form on this page to connect with Westwood Ridge 2 by Vivie and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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