Jamie Grythe
Jul 2026
The nursing assistant Audrey was so amazing. I’ve been in healthcare worker for over 20 years and she is by far the best nursing assistant I’ve ever met. She has a true compassionate and caring heart.
1 / 5Quick Facts
- Medicare rating
- 2 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 210
- Inspections
- View history (51 citations)
- CMS Rating
- 3-Star overall, 5-Star staffing rating
- Respite Care
- Short-term respite stays available
- Hospital Transitions
- Quick admission directly from hospital stays
- Pet Visits
- Family dogs allowed to visit residents
CMS Care Compare
What Families Think
Families of residents at Southview Acres consistently praise the cleanliness of the facility and the warmth of nursing staff, aides, and therapy teams, especially in the transitional care unit. A smaller number of reviewers report serious lapses in medication management and staffing levels, particularly on weekends, that families felt put residents at risk.
The Good
- Consistently described as clean with no odors
- Friendly, compassionate nursing and aide staff
- Strong physical and occupational therapy team
- Fast transitions from hospital to transitional care unit
- Respite stays available for short-term needs
- Activities and church services offered to residents
The Bad
- Multiple reports of medication errors, including uncrushed pills
- One report of severe understaffing on weekends
- One report of slow call-light response times
- One reviewer felt activity options were limited
AI-generated from reviews and community data.
Southview Acres HealthCare Center is a senior living community in WEST SAINT PAUL, Minnesota offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 4.5 out of 5 across 402 reviews.
About Southview Acres HealthCare Center
Southview Acres HealthCare Center, located in West St. Paul, Minnesota, provides skilled nursing, short-term rehabilitation, and long-term care in a warm, welcoming environment. The community is designed for both residents recovering from a hospital stay and those seeking ongoing, long-term support.
The facility is described as modern and state-of-the-art, with rooms and common spaces thoughtfully designed to feel comfortable, inviting, and safe for residents and their guests.
Care is delivered by experienced, highly trained nursing and rehabilitation professionals. On-site therapy services are supported by advanced rehabilitation equipment, and the team offers specialized expertise in both short-term rehab and long-term care.
Southview Acres highlights its quality of care through its CMS (Centers for Medicare & Medicaid Services) ratings, including a 3-Star Overall Rating, 5-Star Staffing, and 5-Star Short-Term Quality Measures.
Types of Care at Southview Acres HealthCare Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
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Help Me ChooseReviews of Southview Acres HealthCare Center
4.5overall · 402 ratings combined
4.5★ on Google (402)
Mr. B Arn
Jul 2026
My family had a wonderful experience at Southview Acres Health Care Center. From the moment my mother arrived, we noticed how clean and well-maintained the rooms were. The entire staff was friendly, compassionate, and always willing to help her with whatever she needed.<br><br>The physical therapy team did an outstanding job. They genuinely cared about helping my mother regain her mobility and strength, and they kept me informed throughout the entire process. It was reassuring to know she was receiving such dedicated care.<br><br>I would especially like to recognize Brenda, Brownie, the nurses, and Katrina in Physical Therapy. Their kindness, patience, professionalism, and encouragement made a real difference in my mother's recovery.<br><br>Southview Acres also offers activities and church services, which helped create a welcoming and supportive environment for the residents.<br><br>I would absolutely recommend Southview Acres to anyone looking for quality care for a loved one. Thank you to everyone who played a part in my mother's recovery and made our family feel supported.
Brian Gott
Jul 2026
Very nice and clean entrance, hallways and room, staff was very pleasant and professional
Fredrick Germann
Jul 2026
My brother is now a resident of Southview Acres Health Care Center. The view from the window of his room, of which the roommate's section is currently vacant, includes cultivated shrubs and trees. The room is always kept clean and is adequate for my brother's needs. A common resident room down the hall has a number of windows with a view of the golf course across the street. A meal that I observed was attractively served. My brother seemed to enjoy it and left part of it uneaten because it was more than enough. When I came for a visit an attendant in an sdministrative area bordering a common resident area recognized me and pointed out the back of my brother's mostly bald head. I was able to have my brother taken out of the group of residents watching a TV show and I pushed his wheelchair to his room where, in accord with my brother's preference, I continued to read to him from the book "The Count of Monte Cristo". It gives us chance to comment on the extremely unlikely events in the adventure story which we both enjoy none-the-less. Whenever there was a need for an attendant to look after my brother, the needed assistance was provided in a pleasant and expeditious manner.
Deb Diepholz
Jul 2026
Wonderful care. Would highly recommend.
Government Inspection History
10 inspection visits in the last three years, 51 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 26, 2026Health Complaint2 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 15, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 15, 2026
Mar 12, 2026Fire Safety StandardHealth ComplaintHealth Standard10 citations
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Apr 15, 2026
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2026
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2026
Provide or obtain dental services for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2026
Jun 26, 2025Health Complaint1 citation
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025
Mar 27, 2025Health Complaint1 citation
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 22, 2025
Jan 9, 2025Fire Safety StandardHealth ComplaintHealth Standard13 citations
Keep residents' personal and medical records private and confidential.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 28, 2025
Assure that each resident’s assessment is updated at least once every 3 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2025
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 28, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2025
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2025
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2025
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2025
Create arrangements with other facilities to receive patients.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 28, 2025
Feb 7, 2024Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 9, 2024
Jan 30, 2024Health Complaint2 citations
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 9, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 9, 2024
Jan 12, 2024Health Complaint6 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 9, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 9, 2024
Give residents a notice of rights, rules, services and charges.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 9, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 9, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 9, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 9, 2024
Nov 30, 2023Fire Safety StandardHealth ComplaintHealth Standard14 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2024
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 25, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 27, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternWaiver has been granted
Have exits that are accessible at all times.
Severity E of L: no actual harm, potential for more than minimal harm, patternWaiver has been granted
Install a fire alarm system that can be heard throughout the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternWaiver has been granted
Have restrictions on the use of highly flammable decorations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 25, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 27, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2023
Assess the resident when there is a significant change in condition
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 27, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2023
Sep 28, 2023Health Complaint1 citation
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 18, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Southview Acres HealthCare Center offer?
Southview Acres HealthCare Center offers Skilled Nursing / Long Term Care.
Where is Southview Acres HealthCare Center located?
Southview Acres HealthCare Center is located at 2000 OAKDALE AVENUE in WEST SAINT PAUL, Minnesota.
What do families say about Southview Acres HealthCare Center?
Families of residents at Southview Acres consistently praise the cleanliness of the facility and the warmth of nursing staff, aides, and therapy teams, especially in the transitional care unit. A smaller number of reviewers report serious lapses in medication management and staffing levels, particularly on weekends, that families felt put residents at risk.
How did Southview Acres HealthCare Center do on recent health and safety inspections?
Southview Acres HealthCare Center had 10 government inspection visits in the last three years, with 51 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Southview Acres HealthCare Center?
Submit the Request Information form on this page to connect with Southview Acres HealthCare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Southview Acres HealthCare Center? Claim this listing to update photos, pricing, and details. It's free.
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