Quick Facts
- Medicare quality
- 1.5 of 5 stars
- Medicare certified
- Since 2017
Home Health Compare
United Home Health Care is a home health agency serving Muncie, Indiana offering Home Health. Families rate it 3.9 out of 5 across 11 reviews.
About United Home Health Care
United Home Health Care is a Medicare-certified home health agency serving Muncie, IN and has been Medicare certified since 2017. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at United Home Health Care 1.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at United Home Health Care
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3.9overall · 11 ratings combined
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Medicare Quality of Care
United Home Health Care is a Medicare-certified home health agency (certified since 2017). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
1.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Home health aide
What patients say
3.0 / 5 patient survey rating
- Would definitely recommend the agency82%US 79%
- Rated their overall care 9 or 10 out of 1084%US 85%
- Care was given in a professional way87%US 89%
- The team communicated well83%US 86%
- The team discussed medicines, pain and home safety73%US 82%
204 completed patient surveys, 33% response rate.
Hospital outcomes
- Discharged to the community81%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)14%US 11%Same as
How patients did
- Care started within 2 days of referral95%US 94%
- Patients got better at walking or moving around64%US 83%
- Patients got better at getting in and out of bed66%US 83%
- Patients got better at bathing70%US 86%
- Patients' breathing improved69%US 85%
- Patients got better at taking medications correctly69%US 81%
- Patients who had a fall with major injury (lower is better)2%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations53%US 61%
Service area
United Home Health Care reports serving 86 ZIP codes, including Anderson, Indianapolis, Muncie, Eaton, Marion, Albany, Alexandria, Berne, Bryant, Cambridge City and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 157699. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does United Home Health Care offer?
United Home Health Care offers Home Health.
Where is United Home Health Care located?
United Home Health Care is located at 4535 N Wheeling Ave in Muncie, Indiana.
Does Medicare cover care from United Home Health Care?
Yes. United Home Health Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 1.5 out of 5 stars.
Do I need a referral to use United Home Health Care?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit United Home Health Care?
Submit the Request Information form on this page to connect with United Home Health Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at United Home Health Care? Claim this listing to update photos, pricing, and details. It's free.
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