Ashgrove Crossing

Vera Strahan

Jan 2024

via Google ↗

Not sure what the negative reviews are about. I've lived here at Ashcroft for almost three years now and yes, for awhile I had bedbugs. Ashgrove immediately called a professional exterminator and continued on a schedule until critters were gone, but I also acquired bed bugs in my last apartment. I suspect from riding the bus. You have to throw a lot of your furniture out and most people won't do that. So bugs never go away. Staff is nice, but limited. Apartment manager comes only two days a week. Social worker is here 3 days. There's also a regular maintenance guy. Apartments are small, but well kept. There's parties, games, free dinners, barbeques and other activities. Rent is extremely inexpensive, about 25% of your income. Small pets are allowed. There is an on site laundry for tenants and age limit is 62 and over. I've been very happy here, but it's not a nursing facility. You have to be able to care for yourself.

C_Love Ballinger

Dec 2022

via Google ↗

STAFF Isn't as helpful as they say when you move in .The place seemed nice after a month or two dad noticed bed bugs .. sent many many calls to management, corporate,even to board of health . Eventually, after a year or so. a very small time person sprayed, they said ... my dad's body was covered, and the bed had to be trashed . The bugs crawled on his legs everywhere . It was so bad that his home care nurses refused to help or help him with his medication until the bugs were removed. During that time, my dad had a massive stroke and almost died . Because home care couldn't help him with the heart or other medicine he needed . He was lost to nursing home and died. I went back to try to get some of my dads things to put in a storage loss of 95% of his belongings.... still live bed bugs on under everything . Lost my dad and his lifelong treasures he loved to that so-called senior living apartment regulated by HUD . If you can help your loved one, please don't send them to that place.

Bobby Marks

Mar 2022

via Google ↗

If you have to deliver here- cancel the order. The buttons to open doors don’t work, no response on the communication system, and the number is just an answering machine. There is either no competent human staff member in this building, or they’re sleeping on the job.

Daniel S

Dec 2019

via Google ↗

It’s a nice place. Apartments are very small, but the residents are in larger common areas playing games and chit chatting. I don’t understand why there was a one star review. They chose to leave no comments! Disgruntled staff perhaps. 🤔