MyLivingChoice

Cardinal Care Strategies

4600 E Jackson St

3.6(28 ratings)

Cardinal Care Strategies — photo 11 / 5

Quick Facts

Total units
104
Memory care setup
Secure unit for dementia and behavioral care
Therapy availability
In-house therapy up to 7 days a week
Insurance coverage
Accepts Medicare, Medicaid, and some VA benefits
Family communication tool
Real-time care tracking via mobile app
Admissions schedule
Accepts new residents 365 days a year

What Families Think

Cardinal Care Strategies is a skilled nursing and long-term care facility in Muncie, Indiana, offering a secure dementia/behavioral care unit and in-house rehab therapy. Reviews are mixed: some families praise the friendly staff and clean, updated building, while others report serious concerns about understaffing, hygiene neglect, and slow billing/refund resolution.

The Good

  • Friendly, welcoming staff noted by reviewers
  • Clean, recently remodeled building on tour
  • On-site pond for fishing and outdoor patio
  • Secure unit for dementia and behavioral care
  • In-house PT, OT, and speech therapy
  • Accepts Medicaid, Medicare, and VA benefits

The Bad

  • Multiple reports of understaffing affecting resident care
  • One report of residents going over a week without a shower
  • One report of slow, difficult refund process after a resident's death
  • One report of a sudden 25% rate increase without clear explanation

AI-generated from reviews and community data.

About Cardinal Care Strategies

Cardinal Care Strategies is a skilled nursing and long-term care facility located in Muncie, Indiana. The facility provides 24-hour nursing care, medication administration, nutritious meals, and engaging activities to meet resident needs.

The community offers in-house therapy services including physical, occupational, and speech therapy available up to 7 days a week. For residents in short-term stays, the therapy department works to enhance strength and endurance with the goal of residents returning home after hospitalization or surgery. Therapy services are also available to long-term care residents in the facility's spacious therapy gym.

Cardinal Care operates a secure unit that specializes in dementia and behavioral care for residents with these specific needs. The facility features a range of outdoor activities including a finished patio, social hours, and an on-property pond for fishing.

The community accepts Medicare, Medicaid, Anthem, United, Humana, and some VA benefits along with private pay. An in-house team assists residents with Medicaid applications and updates. The facility offers the How's Mom App, which allows family members to track their loved one's medical status and care in real time. Cardinal Care accepts new residents 365 days a year.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.6overall · 28 ratings combined

3.6★ on Google (28)

Susie Robinson

Jun 2026

via Google

The staff care so much for their residents. They are a big family!

quatiya Jones

Apr 2026

via Google

Very clean and friendly environment!

Jessica Braithwaite

Apr 2026

via Google

Great facility! Staff are very friendly and welcoming!

David Foncannon

Oct 2024

via Google

I HAVE HAD IT UP TO HERE WITH VERY BAD DINNER SERVICE! & I WANT TO SPEAK TO CORPORATE THAT RUNS THIS PLACE PLEASE!!!

James Hunter

Apr 2024

via Google

My mother never seems to get changed and has said shes waited all day a few different times. There is a few good nurses but most seem to just sit around on their phone and do nothing.

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Frequently Asked Questions

What types of care does Cardinal Care Strategies offer?

Cardinal Care Strategies offers Skilled Nursing / Long Term Care.

Where is Cardinal Care Strategies located?

Cardinal Care Strategies is located at 4600 E Jackson St in Muncie, Indiana.

What do families say about Cardinal Care Strategies?

Cardinal Care Strategies is a skilled nursing and long-term care facility in Muncie, Indiana, offering a secure dementia/behavioral care unit and in-house rehab therapy. Reviews are mixed: some families praise the friendly staff and clean, updated building, while others report serious concerns about understaffing, hygiene neglect, and slow billing/refund resolution.

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