Susan Sluder
Jun 2026
This facility strives on providing top care for the those affected with mental illness.
Brookside Haven Care Center
505 N Gavin St
3.2(10 ratings)· Muncie average: 4.4
1 / 2Quick Facts
- Total units
- 42
- Ownership
- For profit, Limited Liability company
- Certified beds
- 42
- Specialization
- Cares for residents with severe dementia behaviors
- Focus population
- Serves residents affected by mental illness
What Families Think
Reviews of Brookside Haven are sharply divided: several families describe warm, patient care for residents with dementia or mental illness, while others report serious neglect and lack of oversight. With only 10 Google reviews and a 3.2 rating, experiences here vary widely depending on who you ask.
The Good
- Praised for care of residents with dementia
- Administrator and Director of Nursing seen as involved
- Willing to care for residents other facilities rejected
- Noted focus on residents with mental illness
The Bad
- Multiple reports allege neglect of elderly residents
- One report of inadequate monitoring, called life-threatening
- One report of no ledger kept for resident funds
- Reviews are sharply polarized between 1-star and 5-star
AI-generated from reviews and community data.
About Brookside Haven Care Center
Brookside Haven Care Center is a skilled nursing / long term care community in Muncie, Indiana. The community is licensed for up to 42 residents.
Families rate Brookside Haven Care Center 3.2 out of 5 based on 10 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.
Help Me ChooseReviews
3.2overall · 10 ratings combined
3.2★ on Google (10)
Susie Robinson
Jun 2026
We were pleasantly surprised at how nice the staff are and how involved the Administrator and Director of Nurses are with all of their residents. They really help people who live there.
J Benz
Aug 2025
This facility is 100% AWFUL. The clinical staff and the business staff care nothing about your loved one please heed my warning. Your loved one is not safe is in this facility and staff will go so far as to lie and put something in quotes that are not even the vernacular of your loved one. The care for patients in this facility is 100% non-existent. If your loved one has any money please account for it because they do not keep a ledger or any kind of record. I will say again the staff does not care for your loved one, the treatment and care of your friend, or family member is not the concern here. They do not monitor the patients the way they should they should to the extent of life-threatening. Please do your research on this facility. They will lie to your face until something happens to your loved one
Tammy Swift
Jul 2025
Rename the facility what you want you still neglect the elderly living their who rely on you. Do Better for Them!
LuAnn Smith
Jan 2019
The staff at Brookside cared for our Aunt during the last year of her life and we are so grateful for the loving care she received. She suffered with severe behaviors related to dementia and had been kicked out of two different nursing homes before coming to Brookside. Unlike other nursing homes, Brookside never gave up on her. They saw her as an individual and were always problem solving ways to make her life better. We are forever grateful!
Frequently Asked Questions
What types of care does Brookside Haven Care Center offer?
Brookside Haven Care Center offers Skilled Nursing / Long Term Care.
Where is Brookside Haven Care Center located?
Brookside Haven Care Center is located at 505 N Gavin St in Muncie, Indiana.
What do families say about Brookside Haven Care Center?
Reviews of Brookside Haven are sharply divided: several families describe warm, patient care for residents with dementia or mental illness, while others report serious neglect and lack of oversight. With only 10 Google reviews and a 3.2 rating, experiences here vary widely depending on who you ask.
Work at Brookside Haven Care Center? Claim this listing to update photos, pricing, and details — it's free.
Nearby Communities
Other senior living options within 25 miles of Muncie.
Signature Healthcare of Muncie
Muncie, Indiana
4.2(168)
Skilled Nursing / Long Term Care
Bethel Pointe Health and Rehabilitation Center
Muncie, Indiana
4.4(109)
Skilled Nursing / Long Term Care
Brickyard Healthcare - Muncie Care Center
Muncie, Indiana
4.7(103)
Skilled Nursing / Long Term Care
Silver Birch of Muncie
Muncie, Indiana
4.7(82)
Assisted LivingIndependent LivingSkilled Nursing / Long Term Care
Westminster Village Muncie
Muncie, Indiana
4.6(68)
Skilled Nursing / Long Term Care
The Woodlands
Muncie, Indiana
4.7(64)
Skilled Nursing / Long Term Care