Keeva Crelan
Aug 2026
It’s very nice to know that you are doing well in here in good health all the time, thank God
The Village at Brookfield Common
246A Federal Road4.5(45 ratings)· Brookfield average: 4.6
Part of Benchmark Senior Living · 71 communities · 4.7★ average · (10 others nearby) 
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1 / 6Quick Facts
- Outings
- Scheduled off-site day trips for residents
- Operator
- Managed by Benchmark, a multi-site senior living company
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families generally describe The Village at Brookfield Common as a warm, well-kept community where staff form real bonds with residents, though several reviewers flag understaffing, slow communication, and rising costs as recurring frustrations. Praise often centers on a specific staff member (Jonathan) who eased move-ins, and the community offers a range of activities and outings. A few reviewers who needed more intensive daily care felt the level of support fell short of what was promised.
What reviewers praise
- Staff described as compassionate and attentive by many reviewers
- Strong praise for move-in coordinator Jonathan's responsiveness
- Active social calendar with live music and outside excursions
- Facility repeatedly called clean and beautiful
- On-site physical therapy arranged for a temporary resident
What reviewers flag
- Multiple reviewers report understaffing leading to slow response times
- Several complaints about poor communication with families
- One report of continued billing errors after a resident's death
- A few reviewers say costs rise yearly and feel high for care given
AI-generated from reviews and community data.
The Village at Brookfield Common is a senior living community in Brookfield, Connecticut offering Assisted Living, Memory Care and Respite / Short-Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 45 reviews.
About The Village at Brookfield Common
The Village at Brookfield Common is an assisted living and independent living community in Brookfield, Connecticut. It serves residents seeking support with daily activities, meals, laundry, and social engagement, as well as those requiring more intensive personal care assistance.
Families consistently praise the staff's warmth and individual attention, one family wrote that "staff knows the names of all residents and can connect with each one about something meaningful." A standout contact, Jonathan, is mentioned across multiple reviews for going above and beyond during intake and move-in. The community offers frequent activities including live musical performances, day trips to local attractions, and social events that help residents build friendships. However, multiple families note understaffing concerns that sometimes result in rushed care and longer wait times for assistance. Food quality receives mixed feedback, with some families finding it adequate and others noting it doesn't match the cost.
The community holds a 4.5/5 rating across 44 Google reviews. Families report that the environment feels welcoming and homey, and that residents genuinely settle in and enjoy social connections. One practical note: a few reviews mention billing and communication challenges that families should clarify during intake.
Types of Care at The Village at Brookfield Common
Assisted LivingMemory CareRespite / Short-Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Wheelchair Accessible
Meals & Dining
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Transportation Services
Activities
- Birthday / Holiday Parties
- Day Trips and Outings
- Live Performances
- Social Activities
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Help Me ChooseReviews of The Village at Brookfield Common
4.5overall · 45 ratings combined
4.5★ on Google (45)
Scott Jones
Jun 2026
I can't say enough wonderful things about The Village at Brookfield Common. All of the staff are so welcoming and helpful. The activities are great, with so many options, including several live musical performances. They also offer wonderful day trips, such as outings to the bowling alley and Kent Falls. The friends my mother has made here are so kind and caring.<br><br>Knowing that my mother is happy, engaged, and surrounded by such a supportive community gives our family tremendous peace of mind.
trish dowling
Mar 2026
We moved my parents to The Village at Brookfield Common a few weeks ago from Long Island, and they are settling in nicely and enjoying their new home. The staff has been exceptionally helpful and kind, which has made the transition much easier for them. They’ve started making friends through games of Rummikub and by attending the many daily social events offered at Brookfield Common. Overall, it has been a very positive experience for them.
Melinda Russell
Mar 2026
We toured Brookfield Commons with Jonathan Rivera, and he and his staff were warm and welcoming. On the day of our tour, residents were socializing, relaxing in common areas with a cup of coffee, listening to music. It’s clear they truly feel at home there. The staff took extra time to answer our questions, and Jonathan was kind, and attentive to our mother’s needs. It is a pleasure to meet people who truly love what they do, and we highly recommend Brookfield Commons.
joseph bongiorno
Sep 2025
The community is quite excellent to visit for one’s elderly parents. One can witness the ongoing care and strong bond between residents and staff/administration. The community provides a rich activities schedule along with common meeting areas. It is definitely worth a visit and serious consideration.
Frequently Asked Questions
What types of care does The Village at Brookfield Common offer?
The Village at Brookfield Common offers Assisted Living, Memory Care and Respite / Short-Term Care.
Does The Village at Brookfield Common offer respite or short-term stays?
Yes. The Village at Brookfield Common lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.
Where is The Village at Brookfield Common located?
The Village at Brookfield Common is located at 246A Federal Road in Brookfield, Connecticut.
What do families say about The Village at Brookfield Common?
The Village at Brookfield Common carries a 4.5 out of 5 rating from 45 Google reviews. Families generally describe The Village at Brookfield Common as a warm, well-kept community where staff form real bonds with residents, though several reviewers flag understaffing, slow communication, and rising costs as recurring frustrations. Praise often centers on a specific staff member (Jonathan) who eased move-ins, and the community offers a range of activities and outings. A few reviewers who needed more intensive daily care felt the level of support fell short of what was promised. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit The Village at Brookfield Common?
Submit the Request Information form on this page, or contact The Village at Brookfield Common directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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