Lucille Marottolo
Mar 2024
We have been very happy with the care and support our aunt gets in Benchmark at Split Rock’s memory care unit. She is so much more active now!
1 / 6Families describe Benchmark Senior Living at Split Rock as a small, close-knit community where staff learn residents' and families' names and communication about care needs is frequent. Reviewers consistently praise the food, cleanliness, and the attentiveness of caregivers, including for residents in the memory care unit. A few reviews mention isolated issues with front-desk manners and inconsistent aide or kitchen staff performance.
AI-generated from reviews and community data.
Benchmark Senior Living at Split Rock is a senior living community in Shelton, Connecticut offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 32 reviews.
Benchmark Senior Living at Split Rock is an assisted living and independent living community in Shelton, Connecticut. The facility includes a memory care unit and offers studio apartments alongside various levels of care support.
Families consistently describe a staff culture centered on personal attention and respect. One family wrote that "staff always knows my mother's location in and around the facility," reflecting the attentiveness residents and their relatives report experiencing. The community maintains regular social programming, including weekly music sessions and field trips, and provides dining that families mention specifically. Management demonstrates responsiveness to both resident and family requests, and employees are described as treating residents like family members rather than clients.
The atmosphere is frequently characterized as homelike and welcoming, with staff addressing residents by first name. Families note that transitions into the community have been smooth, and relatives can participate in activities and programming as much or as little as they prefer. Specialized services, such as customized diets for residents in memory care, receive praise for visible health improvements.
Benchmark Senior Living at Split Rock holds a 4.4 out of 5 rating across 32 Google reviews, with the vast majority five-star assessments reflecting consistent satisfaction with care quality, staff dedication, and community atmosphere.
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Help Me Choose4.4overall · 32 ratings combined
4.4★ on Google (32)
Lucille Marottolo
Mar 2024
We have been very happy with the care and support our aunt gets in Benchmark at Split Rock’s memory care unit. She is so much more active now!
Kassandra Martinez
Dec 2023
Front desk lady in the afternoon has the worst attitude.bad customer service.
Christine DiMatteo
Oct 2023
My parents moved to Split Rock just over 2 mths ago- they are so happy! The staff, the activities the food and the nursing staff are wonderful! My family couldn’t be happier with the decision my parents made to move here.
Tom Lawson
Oct 2023
Excellence in all areas of provisions for seniors
Leslie Noble
Feb 2023
A very comfy, homelike atmosphere abounds where the staff knows everyone by first name. Aides and nurses are attentive and listen to both residents and family members. The social programs are engaging and entertaining. The food is outstanding. Management is responsive to both patient and family requests and needs. Loved ones are taken care of like family. An excellent assisted living facility. Highly recommend
Benchmark Senior Living at Split Rock offers Assisted Living, Independent Living and Memory Care.
Benchmark Senior Living at Split Rock is located at 708 Bridgeport Ave in Shelton, Connecticut.
Families describe Benchmark Senior Living at Split Rock as a small, close-knit community where staff learn residents' and families' names and communication about care needs is frequent. Reviewers consistently praise the food, cleanliness, and the attentiveness of caregivers, including for residents in the memory care unit. A few reviews mention isolated issues with front-desk manners and inconsistent aide or kitchen staff performance.
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