Kathy Townes
Jun 2026
Wonderful place
The Neighborhood at Vestavia Hills
2435 Columbiana Rd4.7(60 ratings)· Birmingham average: 4.1
Part of Phoenix Senior Living · 57 communities · 4.5★ average · (2 others nearby)
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1 / 6Quick Facts
- Respite stays
- Short-term respite care up to 60 continuous days
- Memory care setting
- Dedicated on-site memory care environment for dementia
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviewers overwhelmingly describe this Phoenix Senior Living community (many still refer to it by its former name, Morningside of Vestavia Hills) as warm, family-like, and well cared for, with particular praise for staff attentiveness and recent renovations. A few reviews raise serious concerns about understaffing and neglect in the memory care unit and point to a lengthy state health department deficiency report. Most families report smooth transitions and strong relationships with named staff members over years of residency.
What reviewers praise
- Staff repeatedly described as caring and attentive
- Recently renovated, clean living spaces
- Strong sense of community and family involvement
- Food and dining service frequently praised
- Wide range of activities like bingo, luau, family nights
- Long-tenured residents report high satisfaction over years
What reviewers flag
- One detailed report of understaffing and neglect in memory care
- One reviewer cites an 87-page ADPH deficiency report
- One report of a confusing 25% rent increase notice later reduced
- No published pricing information available
AI-generated from reviews and community data.
The Neighborhood at Vestavia Hills is a senior living community in Birmingham, Alabama offering Assisted Living, Memory Care and Independent Living. Amenities include Gardening Club, Gathering / Activity Spaces and Social Activities. Families rate it 4.7 out of 5 across 60 reviews.
About The Neighborhood at Vestavia Hills
The Neighborhood at Vestavia Hills is a Phoenix Senior Living community in Birmingham, Alabama, offering Independent Living, Assisted Living, Memory Care, and Respite Care tailored to meet the unique needs of each resident.
Independent Living is designed for seniors who want autonomy while downsizing to a maintenance-free lifestyle. Assisted Living residents receive care and support while maintaining an active lifestyle. The community provides a dedicated Memory Care environment for those living with Alzheimer's or dementia, and offers short-term respite care for up to 60 continuous days.
Residents enjoy a lifestyle filled with purpose and connection, with activities including drama club performances, book club discussions, gardening with friends, and social gatherings. The community is pet-friendly, welcoming residents' animal companions.
Located in the heart of Birmingham, the community is surrounded by local attractions including Brookwood Mall, Vulcan Park, Regions Field, and Red Mountain Park. Scheduled transportation allows residents to explore the vibrant Birmingham community, attend local events, visit nearby cafes and entertainment venues, and enjoy farmer's markets and scenic outings.
The experienced and compassionate team delivers personalized care in a safe and nurturing environment designed to support both residents and their families.
Types of Care at The Neighborhood at Vestavia Hills
Assisted LivingIndependent LivingMemory CareRespite / Short-Term Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Medication Management
- Pet Friendly
- Transportation Services
Activities
- Arts and Crafts
- Birthday / Holiday Parties
- Day Trips and Outings
- Games
- Gardening Club
- Religious Services
- Social Activities
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Help Me ChooseReviews of The Neighborhood at Vestavia Hills
4.7overall · 60 ratings combined
4.7★ on Google (60)
Gail
Feb 2026
My mother-in-law moved in less than 2 weeks ago. She already feels like it’s home. The staff and residents made her feel welcome as soon as she walked in the door. The staff is amazing - so helpful and attentive. Everyone, staff and residents alike, has made sure that my mother-in-law knows where things are located, what events are taking place, and she always has a group of friends to sit with at meals. We were all expecting that there might be a period of adjustment as she was moving to a new apartment, in a new city and state. The transition has been seamless. The Neighborhood is perfectly named. It truly is a warm, caring, community that immediately treats you like family.
Dan Matteo
Aug 2025
Ms Patel was very gracious showing me around. Beautiful place to live!
A H
Jan 2025
Just gave my mother a letter telling her that they are raising rents 25%! My elderly mother is in a panic.<br><br>Edit: Spoke to Director about the increase after posting. The letter my mother received was boilerplate and did not reflect any discounts on her account. The increase was closer to 10%. Raised to 4 stars…deducting one simply because communication issue.
VSW
Aug 2023
Be sure to read up on the Alabama Dept. of Public Health Care Facilities Deficiencies (available on their website) of any community before selecting it as home. This information is available to the public and should be available on request when touring. Morningside’s last survey was from 12/1/2022 and is 87 pages long. In comparison some competitors only have 1 -5 page reports of findings or the lack there of.<br><br>My 1 star review is based on my actual experience but I think that it’s best to just read ADPH findings than my opinions. It highlights the operational disfunction with fact based evidence.
Frequently Asked Questions
What types of care does The Neighborhood at Vestavia Hills offer?
The Neighborhood at Vestavia Hills offers Assisted Living, Independent Living, Memory Care and Respite / Short-Term Care.
Does The Neighborhood at Vestavia Hills offer respite or short-term stays?
Yes. The Neighborhood at Vestavia Hills lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.
Is The Neighborhood at Vestavia Hills pet friendly?
Yes. The Neighborhood at Vestavia Hills lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Where is The Neighborhood at Vestavia Hills located?
The Neighborhood at Vestavia Hills is located at 2435 Columbiana Rd in Birmingham, Alabama.
What do families say about The Neighborhood at Vestavia Hills?
The Neighborhood at Vestavia Hills carries a 4.7 out of 5 rating from 60 Google reviews. Reviewers overwhelmingly describe this Phoenix Senior Living community (many still refer to it by its former name, Morningside of Vestavia Hills) as warm, family-like, and well cared for, with particular praise for staff attentiveness and recent renovations. A few reviews raise serious concerns about understaffing and neglect in the memory care unit and point to a lengthy state health department deficiency report. Most families report smooth transitions and strong relationships with named staff members over years of residency. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit The Neighborhood at Vestavia Hills?
Submit the Request Information form on this page, or contact The Neighborhood at Vestavia Hills directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at The Neighborhood at Vestavia Hills? Claim this listing to update photos, pricing, and details. It's free.
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