William Grant
Apr 2026
I have had several friends recommend South Haven and I have been pleased with the initial admission process. Friendly staff and my first choice. Highly recommend !
South Haven Health And Rehabilitation
3141 Old Columbiana Road3.8(37 ratings)· Birmingham average: 4.1
1 / 3Quick Facts
- Total units
- 101
- Medicare rating
- 3 of 5
- Ownership
- For profit, Individual
- Certified beds
- 101
- Inspections
- View history (22 citations)
CMS Care Compare
What Families Think
Reviews for South Haven Health and Rehabilitation are sharply mixed, with some families describing deeply compassionate care from staff and others reporting serious lapses in basic hygiene and attention. Several reviewers praised the staff's warmth during end-of-life care and dementia support, while others described unmet basic needs like bathing and hygiene.
The Good
- Staff praised as warm, kind, and family-like
- Strong support during hospice and end-of-life care
- Therapy services described as great
- Staff go extra mile for residents, per reviewers
The Bad
- One report of feces and urine found unaddressed in a room
- One report of a resident denied regular bathing
- One report of staff being unresponsive to basic care requests
- One account describes a preventable skin condition and infections from neglect
AI-generated from reviews and community data.
South Haven Health And Rehabilitation is a senior living community in Birmingham, Alabama offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.8 out of 5 across 37 reviews.
About South Haven Health And Rehabilitation
South Haven Health and Rehabilitation, LLC is a long-term care and rehabilitation facility in Birmingham, Alabama that provides an alternative to traditional institutional settings. The community emphasizes a commitment to quality care with a professional and caring staff dedicated to residents' well-being.
The facility features beautifully decorated and pleasant common areas designed to create a warm and welcoming environment. Residents have access to inviting outdoor sitting areas where they can relax and enjoy the grounds. Daily activities are offered to keep residents active and engaged in community life.
Each resident room is equipped with cable television and complimentary Wi-Fi. The facility provides beautician and laundry services to help residents maintain their appearance and comfort. Dining options include room service or the option to dine in the facility's restaurant-style dining area.
Types of Care at South Haven Health And Rehabilitation
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Restaurant style Dining Room
- Room Service
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Outdoor Patio
- Salon / Barber
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of South Haven Health And Rehabilitation
3.8overall · 37 ratings combined
3.8★ on Google (37)
Jo King
Sep 2025
I beg to disagree with the person who stated this facility was always clean. Today I was disgusted to find feces on the floor of the bathroom and on the sheets, sheets with urine left on the floor, supplies left in a bag on the floor, window seals and floor dirty. This person is a Veteran. Is this the way our Veterans are treated? They deserve better.
Mary Cummings
Jun 2025
My aunt is here and we desperately are trying to remodel to get her out. The staff lie about basic needs being taken care of. Never give her a bath I have to bring her home so she can get basic human care. She recently was given a skin disease by this facility and we ended up having to get a permanent catheter just because they refused to change it and my aunt was constantly getting bladder infections. The staff would rather hide in little corners and play on their phone then do their job, and if you ask them for help they say "yes" or "that's not my job" either way you have to do it yourself. Therapy is great, but home care and basic needs will not be met.
Michelle
Feb 2025
If you want a place that feels like family where the staff is kind and thoughtful this is a great place. The people here are not cold, they have lots of heart. They made my dads last days very warm and comfortable. Actavia, Alicia and Daniel were always going that extra mile. Please don't ever change, this really is a very special place and I will miss the sweet people I've met there.
Jennifer Henley
Mar 2024
I can't say enough great things about South Haven. I had to move my father from Chicago due to his severe dementia and into Skilled Nursing. I looked around and yes, there are places are that much "prettier", but their services and care are AWFUL! I did A LOT of research and chose South Haven. I am 100% positive I made the perfect choice. The staff was so wonderful and caring, from the nurses, the CNA's, housekeeping and everyone in administration. I was there daily and I would watch staff members who were not required to work with a certain patient and take the time to stop and them, feed them or just giving a loving hug. The housekeeping staff helped me when my Dad was falling out of bed while the nurse was on their way. My Dad was no picnic to deal with, he had the mean dementia, but they treated him with such care and respect. They also treated me and my family like family as well. It would be hard for me to name favorite employees because I had so many. Yes, it is an older facility but it was always clean. My father was always clean and they would call me when they had concerns about him. My Dad ended up having a severe stroke and they were so helpful and so patient talking me through the hospice care. There was so no rush. There was however, a lot of love, prayer and they helped me with the process of bringing him home to die peacefully with us all around him. Please, if you want the best care and love for your loved, choose South Haven.
Government Inspection History
4 inspection visits in the last three years, 22 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Apr 16, 2024Health Complaint6 citations
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 21, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 21, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 21, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 21, 2024
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 21, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 21, 2024
Jul 14, 2022Fire Safety StandardHealth Standard4 citations
Provide activities to meet all resident's needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 18, 2022
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 23, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 23, 2022
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 23, 2022
Jun 20, 2019Fire Safety StandardHealth Standard6 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 25, 2019
Dispose of garbage and refuse properly.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 25, 2019
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 29, 2019
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2019
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 29, 2019
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 29, 2019
Jul 3, 2018Fire Safety StandardHealth Standard6 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 7, 2018
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 7, 2018
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 14, 2018
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2018
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 14, 2018
Install a fire alarm system that can be heard throughout the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 14, 2018
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does South Haven Health And Rehabilitation offer?
South Haven Health And Rehabilitation offers Skilled Nursing / Long Term Care.
Where is South Haven Health And Rehabilitation located?
South Haven Health And Rehabilitation is located at 3141 Old Columbiana Road in Birmingham, Alabama.
What do families say about South Haven Health And Rehabilitation?
Reviews for South Haven Health and Rehabilitation are sharply mixed, with some families describing deeply compassionate care from staff and others reporting serious lapses in basic hygiene and attention. Several reviewers praised the staff's warmth during end-of-life care and dementia support, while others described unmet basic needs like bathing and hygiene.
How did South Haven Health And Rehabilitation do on recent health and safety inspections?
South Haven Health And Rehabilitation had 4 government inspection visits in the last three years, with 22 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit South Haven Health And Rehabilitation?
Submit the Request Information form on this page to connect with South Haven Health And Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at South Haven Health And Rehabilitation? Claim this listing to update photos, pricing, and details. It's free.
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