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The Hillside Senior Living Community

2725 Four Mile Drive

4.9(159 ratings)· Montoursville average: 4.8

The Hillside Senior Living Community — photo 11 / 6

Quick Facts

Total units
60
Licensed capacity
60 residents

California CDSS

Memory Care Setting
Secure environment for residents with dementia

What Families Think

Families overwhelmingly describe The Hillside as warm, clean, and staffed by caring people who go out of their way for residents, reflected in its high volume of five-star reviews. A small number of reports raise serious concerns, however, including one detailed account of neglect near the end of a resident's life and a former employee's description of understaffing and pay issues.

The Good

  • Staff repeatedly described as caring and attentive
  • Facility consistently called clean and well-maintained
  • Wide variety of activities praised by residents' families
  • Chef-prepared meals get frequent compliments
  • Memory care and respite care offered on-site
  • Pet-friendly community welcomes residents' animals

The Bad

  • One detailed report of delayed pain medication and neglect for a dying resident
  • One former employee described understaffing and unpaid wages affecting care
  • One report of inconsistent, poor-quality food despite many positive comments elsewhere

AI-generated from reviews and community data.

The Hillside Senior Living Community is a senior living community in Montoursville, Pennsylvania offering Assisted Living. Amenities include Professional Chef, Restaurant style Dining Room and Gathering / Activity Spaces. Families rate it 4.9 out of 5 across 159 reviews.

About The Hillside Senior Living Community

The Hillside Senior Living Community in Montoursville, Pennsylvania offers personal care, memory care, and respite care in a secure, nurturing environment. The community is designed to help seniors thrive with comfortable accommodations and individualized attention from a caring staff devoted to addressing residents' needs.

Memory care residents receive specialized care tailored for those with dementia, provided by an experienced team with dedicated activities and programming. All residents benefit from chef-prepared meals served three times daily, engaging social and recreational activities including bingo and religious services, and support with personal care needs.

The community maintains a rich calendar of programs and activities where residents can explore new hobbies, socialize, and build meaningful connections. Outdoor spaces and common areas provide relaxing environments for residents to enjoy, and the staff is available to provide support with daily activities and personal needs.

Hillside Senior Living is pet-friendly, encouraging residents to enjoy moments with their furry companions. The community has been recognized as an award-winning facility committed to quality care, and staff members are described as passionate about being part of residents' journeys.

Types of Care at The Hillside Senior Living Community

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • Pet Friendly

Activities

  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of The Hillside Senior Living Community

4.9overall · 159 ratings combined

4.9★ on Google (159)

rusty nail

Nov 2025

via Google

My dad was dying and they were not giving him pain medicine on schedule it was 25 minutes late, he was in excruciating pain and suffering. The food is disgusting. Cold, hard, dried out. Not once but every time I was there. They left my dad in a soiled diaper from 11pm Thursday till 4pm Friday. They never checked on him the day he was dying. I would not recommend this place to anyone. Most of the staff was great and treated my dad very good. The plug for his hospital bed had wires exposed. The residents just wander the hall or watch TV. The write up they promote is a lie. The staff tells the higher ups about the problems and they do nothing about it. It cost over 7000.00 a month for him to be their and it's only about the money not the residents. My dad deserved to be treated with dignity and respect while he was dying and he was not. The staff treats the dogs way better then the residents which is uncalled for. They lost a resident, A residents was in soaking wet clothes for hours and she wasn't put in dry clothes. Please don't put your loved one in here. You see one way while you're there and after you leave the residents and not taken care of. My dad was there over 2 years.

Pamela

May 2025

via Google

Our experience with Hillside Senior Living has been nothing short of exceptional. From the leadership team to the daily caregivers, the staff is not only incredibly helpful but also deeply knowledgeable. Their training and experience in supporting the unique challenges that come with aging—especially the physical, mental, and emotional changes—truly set them apart.<br><br>They’ve provided outstanding care for our mom, managing her health, medications, and day-to-day needs with professionalism and compassion. But what’s equally important is how they’ve supported us as a family. Their communication, empathy, and reassurance have given us a genuine sense of peace and confidence. We no longer carry the constant worry—we know she’s in capable, caring hands.<br><br>If you're looking for a place where your loved one will be truly seen, understood, and well cared for, Hillside is that place.

Cedez W

Nov 2024

via Google

This place is a total scam. They don't pay their employees. They don't take adequate care of the residents. Some of the residents need more help then what this company can offer and they still keep them there instead of putting them in a nursing home.<br>I am an ex employee here. I love the residents. This place only loves money. They don't care.<br>They actually made all of the employees rate this place 5 stars so we could "win" a contest.<br>Trust me, it looks and sounds like a beautiful place to be.. however, it's not. They got me at first, i was nieve<br>After too much drama, not being a valued employee, my checks not being full to the amount I'm owed. The voicing of worry for some residents.. only to go in one ear and out the other. I had to quit.

Lucas Bitler

Jul 2024

via Google

Chef Dan makes the best grilled cheese this side of the Susquehanna.

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Frequently Asked Questions

What types of care does The Hillside Senior Living Community offer?

The Hillside Senior Living Community offers Assisted Living.

Is The Hillside Senior Living Community pet friendly?

Yes — The Hillside Senior Living Community lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is The Hillside Senior Living Community located?

The Hillside Senior Living Community is located at 2725 Four Mile Drive in Montoursville, Pennsylvania.

What do families say about The Hillside Senior Living Community?

Families overwhelmingly describe The Hillside as warm, clean, and staffed by caring people who go out of their way for residents, reflected in its high volume of five-star reviews. A small number of reports raise serious concerns, however, including one detailed account of neglect near the end of a resident's life and a former employee's description of understaffing and pay issues.

How can families visit The Hillside Senior Living Community?

Submit the Request Information form on this page to connect with The Hillside Senior Living Community and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Montoursville.