MyLivingChoice

Home Instead

1032 Washington Blvd

4.8(11 ratings)· Williamsport average: 4.5

Home Instead, photo 11 / 5

Quick Facts

Veteran services
Coordinates VA benefits and services for veterans
Care setting
In-home care allowing seniors to stay home
Availability
Caregivers available 24/7 for families

What Families Think

Home Instead in Williamsport is a home care and hospice agency rather than a residential community, and reviewers consistently praise the compassion and reliability of its caregivers, especially staff member Chris Waldman. Families highlight the agency's flexibility, its help arranging VA benefits for veterans, and its ability to keep loved ones safely at home. One reviewer noted inconsistency in caregiver assignments and a lapse in professionalism from one aide.

The Good

  • Caregivers described as kind, honest, and compassionate
  • Helps veterans arrange and receive VA-funded care
  • Allows aging in place instead of moving out
  • Management praised as flexible with scheduling and needs
  • High overall Google rating from families

The Bad

  • One report of frequent caregiver turnover confusing a dementia patient
  • One report of an aide behaving unprofessionally

AI-generated from reviews and community data.

Home Instead is a senior living community in Williamsport, Pennsylvania offering Independent Living. Amenities include Transportation Services, Emergency Call System and Wheelchair Accessible. Families rate it 4.8 out of 5 across 11 reviews.

About Home Instead

Home Instead in Williamsport, Pennsylvania provides independent living, home health, and hospice care, serving residents who wish to age in place with professional support. The organization maintains a 4.8/5 rating across 11 Google reviews.

Families consistently praise the personal attention and dignity afforded to clients and their loved ones. Multiple reviewers highlight Chris Waldman and the management team as compassionate, patient, and responsive to scheduling changes and individual needs. One family noted the service allowed their relative with dementia to remain at home when that might otherwise have been impossible. A veteran's family commended the organization's coordination with the V.A. Caregivers are described as kind, reliable, and often becoming integral to family routines.

One review raised concerns about staff consistency and professionalism, noting that frequent caregiver rotations proved confusing for a family member with dementia, and that a single caregiver's response to a request was unprofessional. Most families, however, reported strong experiences with availability and care quality, with one family characterizing the service as "a gift from Heaven" when managing care from out of state.

Types of Care at Home Instead

At-Home CareIndependent Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • Transportation Services

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Reviews of Home Instead

4.8overall · 11 ratings combined

4.8★ on Google (11)

Lori

Mar 2026

via Google

My experience with home instead was my family member had dementia and there was so many different nurses that came to care for her and I think that was very confusing for her ,one nurse was very good to her ,most were good but one girl flipped out when I asked her to do the dishes, that was unprofessional

John Crossen

Sep 2025

via Google

Home Instead has been amazing, they are caring, honest and always available 24/7. Chris works incredibly well with the V.A. In arranging and delivering services to Veterans. If you, or a family member is Vet that needs home services, I would not hesitate to contact them. Thanks

Connie Ridge

Jul 2025

via Google

Living in another state and having the responsibility of caring for my aunt and uncle was difficult. It was important that I acquired an organization that I believed would provide the same care that I would give if I was there. Utilizing the services of Home Instead was a gift from Heaven. The personal dedication and care that was provided was exceptional. Chris Waldman and his personal care associates went above and beyond expectations. Chris’ insight and professionalism assured me that my aunt and uncle were well cared for by those assigned to them. I would, without a doubt, recommend Home Instead without any hesitation.

Charlene

Oct 2024

via Google

Chris Waldman of Home Instead met with us to discuss the options for sitting with my mom. He was compassionate, patient and able to answer our questions professionally, as well as being sensitive to their stage of life, which required him to answer my parents’ questions in a way that would still preserve their dignity. Chris did everything he could to put their minds at ease and encourage them toward the next steps in my mom’s care. We appreciate your genuine commitment to providing quality and compassionate care to people who need specialized care at this stage of life. Kindness matters and Chris genuinely cares. Thank you Chris!

Deb Gathagan

Jul 2024

via Google

Home Instead, Williamsport has provded outstanding care to a relative and allowed her to remain in her home when otherwise this wouldn't have been possible. The caregiver is kind, loving and has become part of the family. The management team is always available for suggestions and also very flexible and understanding with scheduling and needs. I highly recommend Home Instead, Williamsport for your loved ones.

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Frequently Asked Questions

What types of care does Home Instead offer?

Home Instead offers At-Home Care and Independent Living.

Where is Home Instead located?

Home Instead is located at 1032 Washington Blvd in Williamsport, Pennsylvania.

What do families say about Home Instead?

Home Instead in Williamsport is a home care and hospice agency rather than a residential community, and reviewers consistently praise the compassion and reliability of its caregivers, especially staff member Chris Waldman. Families highlight the agency's flexibility, its help arranging VA benefits for veterans, and its ability to keep loved ones safely at home. One reviewer noted inconsistency in caregiver assignments and a lapse in professionalism from one aide.

How can families visit Home Instead?

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