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The Haven & The Laurels in Stone Oak

511 Knights Cross Drive

4.3(43 ratings)· San Antonio average: 4.3

The Haven & The Laurels in Stone Oak — photo 11 / 6

Quick Facts

Total units
60
Licensed capacity
60 residents

Texas HHSC

Veterans Support
Exclusive veterans program with veteran staff members
Nearby Medical Campus
Located near two major hospitals in Stone Oak
Memory Care Approach
Dementia care guided by national Alzheimer's research experts

What Families Think

Reviewers describe The Haven & The Laurels in Stone Oak as a warm, family-like community where staff are attentive and activities are lively and frequent. Multiple family members single out specific staff and directors by name for compassionate, responsive care in both assisted living and memory care. Feedback is uniformly positive in the available reviews, with no recurring complaints noted.

The Good

  • Staff repeatedly praised by name for warmth and attentiveness
  • Full-time activities director runs varied, engaging programs
  • Memory care staff described as patient and knowledgeable
  • Leadership described as responsive to family concerns
  • Chef-prepared meals and weekly housekeeping included
  • Residents and families describe a family-like community feel

The Bad

  • No published pricing information available for cost comparison
  • Only a handful of reviews available, limiting broader insight

AI-generated from reviews and community data.

About The Haven & The Laurels in Stone Oak

The Haven & The Laurels in Stone Oak is an assisted living and memory care community in San Antonio, Texas. The community serves residents who need daily assistance with activities of living as well as those living with dementia through its SHINE Memory Care program, which uses research-based approaches to support engagement and quality of life.

Assisted living residents receive personalized support woven into everyday routines while maintaining independence. The community offers chef-prepared meals daily, weekly housekeeping, scheduled transportation, and concierge services for tasks like dry cleaning and document handling. A full-time activities director maintains a calendar that includes arcade and table games, educational lectures, art classes, live music, and entertainment tailored to residents' interests. Dimensions Health & Fitness programming provides recreational and social options alongside onsite therapies to support strength, balance, and flexibility.

The memory care program is grounded in partnerships with leading Alzheimer's and dementia experts at the national level, ensuring that programming and staff training reflect the latest research and technological advancements. The setting is designed around attentive support, familiarity, and personalized care for individuals and families affected by memory-related issues.

Located in the Stone Oak area of north San Antonio, the community is surrounded by established neighborhoods and everyday conveniences. It sits near Methodist Stone Oak Hospital, North Central Baptist Hospital, and medical offices, with easy access via Stone Oak Parkway to support frequent family visits.

The Haven & The Laurels honors veterans through an exclusive veterans program and offers a team that includes military veterans who bring firsthand understanding and commitment to the community.

Types of Care

Assisted Living

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Reviews

4.3overall · 43 ratings combined

4.3★ on Google (43)

Pat Stan

May 2026

via Google

My daughter went to perform at the Laurels on May 2nd. The audience was so warm and inviting. The staff was also very kind. Thanks to Danielle for providing the dancers with snacks and drinks. After such a positive experience, she is looking forward to other volunteer opportunities.

Shelby spears

Apr 2026

via Google

My grandparents recently moved into The Haven & The Laurels and we’ve had such a great experience so far. The staff has been incredibly kind and welcoming from the very beginning. A big thank you to Adriana, Ken, Naomi, Irma, and Dodie in Memory Care, and Christi, Jing, Juanita, Irma, Nowrin, Jill and Cindy x2 in Assisted Living (plus various others!). They have gone out of their way to make me, my family, and most importantly, my grandparents, feel comfortable. You can tell they genuinely care and that they know what they’re doing. One of my grandparents was hesitant about the move, which is understandable, and the staff has been so patient and thoughtful with them. I couldn’t ask for more. The residents have also been very sweet and helpful, encouraging my grandma to attend activities with them and helping her feel at home ❤️ Heart-warming. It gives my family so much peace knowing they’re in such a nice & caring environment. Thank you all so much!

Richard Dziuk

Jan 2026

via Google

Norwin Hussain, the Director of Celebrations, is outstanding! Her activities are creative, well-planned, and truly engaging for the residents. She has a special way of connecting with everyone and creating moments of joy, laughter, and purpose. The residents genuinely look forward to her programs, and the positive impact she has on the community is obvious. Norwin brings so much heart and energy to everything she does!

Richard Dziuk

Dec 2025

via Google

The Haven and The Laurels in Stone Oak is an exceptional community that truly goes above and beyond. The care and compassion shown by the staff is outstanding, and the fun, engaging activities bring so much joy and meaning to the residents’ days. A special thank you to Adrianna, the Memory Care Director, for her dedication, warmth, and leadership. She genuinely cares and it shows in the quality of care provided. Dodie, the Administrator, is also amazing — she is always involved, listens attentively, and takes action when concerns or suggestions are brought to her attention. It’s reassuring to know that leadership is present, responsive, and committed to making positive changes. Highly recommend The Haven and The Laurels in Stone Oak for their excellent care, strong leadership, and wonderful environment.

Leah B

Dec 2024

via Google

This place is truly God sent. The Haven took care of my Mother with the best care possible. I thank God for the current & former staff and Mr. Ken for loving and taking care of her. At first, I was very sad about admitting her in a memory care facility after trying to be one of her caregivers by myself. This facility is just as lively and fun as my Mom! They celebrate everything & the decor is themed all the time! I feel at peace knowing my husband and I left every visit with a smile on our faces knowing she was in good care. Their food was good too, I used to eat off Mommy's plate and she would slap my hand lol! The residents became family to me. My Mom was truly the life of the party. My Mother Lena was a proud resident and passed away 8/6/23. I will forever be grateful of this place. I also hope to volunteer for The Haven one day & spread my holiday dress up cheer like I used to. Thank you for everything. I still ride pass the facility, wave & blow a kiss with many last memories of Mommy.

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Frequently Asked Questions

What types of care does The Haven & The Laurels in Stone Oak offer?

The Haven & The Laurels in Stone Oak offers Assisted Living.

Where is The Haven & The Laurels in Stone Oak located?

The Haven & The Laurels in Stone Oak is located at 511 Knights Cross Drive in San Antonio, Texas.

What do families say about The Haven & The Laurels in Stone Oak?

Reviewers describe The Haven & The Laurels in Stone Oak as a warm, family-like community where staff are attentive and activities are lively and frequent. Multiple family members single out specific staff and directors by name for compassionate, responsive care in both assisted living and memory care. Feedback is uniformly positive in the available reviews, with no recurring complaints noted.

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