Duane Teal
Jul 2026
My friend is excited about the help he is getting recovering from a stroke he suffered in January.
1 / 5Quick Facts
- Total units
- 152
- Medicare rating
- 1 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 152
- Inspections
- View history (42 citations)
- Licensed capacity
- Licensed for up to 152 residents
- Care type
- Skilled nursing and long-term care only
CMS Care Compare
What Families Think
Reviewers consistently praise the staff at Stone Oak Care Center for going above and beyond for residents and families, with many singling out specific nurses, CNAs, and admissions staff by name. The community holds a strong 4.2 rating from a large number of Google reviewers, and families describe a welcoming, community-oriented atmosphere with regular activities like bingo and crafts.
The Good
- Staff frequently praised by name for going above and beyond
- Warm, welcoming feel for new residents and families
- Active bingo and crafts programs for residents
- Responsive admissions and case management support
- Large, spacious dining and activity areas
AI-generated from reviews and community data.
Stone Oak Care Center is a senior living community in San Antonio, Texas offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 249 reviews.
About Stone Oak Care Center
Stone Oak Care Center is a skilled nursing and long-term care facility in San Antonio, Texas, licensed for 152 residents. The community serves patients requiring rehabilitation after hospitalization as well as those needing ongoing skilled nursing care, including memory care units.
Families consistently praise the facility's administrative and care staff, particularly noting the welcoming approach of staff members during admission and transition. Multiple reviewers highlight attentive care during recovery stays, regular check-ins, and attention to cleanliness and medication management. Activities such as bingo, crafts, and community gatherings appear regularly in accounts of daily life. One family wrote, "they're keeping him and his room clean" and checking in frequently. Some families also note the freedom residents have to move around common areas and access snacks and water, which they value especially in memory care.
However, experiences are not uniform. Some reviewers describe significant concerns about memory care operations, reporting locked outdoor access despite stated policies, minimal staffing on certain units, and lack of structured activities. A small number of families raised serious concerns about care quality and staff conduct. These conflicting accounts suggest variable experiences depending on unit and timing.
Stone Oak holds a 4.2 out of 5 rating based on 249 Google reviews, with particular strength in reviews praising administrative support and transition care, though some lower ratings flag operational and care consistency questions.
Types of Care at Stone Oak Care Center
Memory CareSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Arts and Crafts
- Birthday / Holiday Parties
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Stone Oak Care Center
4.2overall · 249 ratings combined
4.2★ on Google (249)
Cindy Marie
Jul 2026
Beautiful community with great team members. Monica -Administrator was very inviting and the Director of Rehab was both engaging and knowledgeable. Would definitely recommend this community to others.
Lena L
Jul 2026
Absolutely a wonderful place. Organized, clean, my mom whom is a resident enjoys it there. The rooms are big. Each resident has their own TV a plus. The outdoor atrium are lovely. What sold us were the activities.
Shane Taylor
Jul 2026
Hello. Everything about this facility is great.
Aimee Herrera
Jul 2026
It was easy to find, They are quick to get you signed in ,very friendly service and staff was kind.
Government Inspection History
8 inspection visits in the last three years, 42 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Dec 3, 2025Health Complaint4 citations
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 4, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 4, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 4, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 4, 2025
Nov 25, 2025Health Complaint1 citation
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 26, 2025
Nov 20, 2025Health Complaint4 citations
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2025
Jul 25, 2025Fire Safety StandardHealth Standard9 citations
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 26, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 26, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 26, 2025
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 23, 2025
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2025
Jun 27, 2025Health Complaint4 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jun 27, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 28, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 28, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 28, 2025
Jun 21, 2024Fire Safety StandardHealth Standard8 citations
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 22, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 22, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 22, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 22, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 22, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 22, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 22, 2024
Sep 22, 2023Health Complaint1 citation
Provide routine and 24-hour emergency dental care for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 26, 2023
Apr 28, 2023Fire Safety StandardHealth Standard11 citations
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 29, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 29, 2023
Reasonably accommodate the needs and preferences of each resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 29, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 29, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 29, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2023
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2023
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Stone Oak Care Center offer?
Stone Oak Care Center offers Memory Care and Skilled Nursing / Long Term Care.
Where is Stone Oak Care Center located?
Stone Oak Care Center is located at 505 Madison Oak Dr in San Antonio, Texas.
What do families say about Stone Oak Care Center?
Reviewers consistently praise the staff at Stone Oak Care Center for going above and beyond for residents and families, with many singling out specific nurses, CNAs, and admissions staff by name. The community holds a strong 4.2 rating from a large number of Google reviewers, and families describe a welcoming, community-oriented atmosphere with regular activities like bingo and crafts.
How did Stone Oak Care Center do on recent health and safety inspections?
Stone Oak Care Center had 8 government inspection visits in the last three years, with 42 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Stone Oak Care Center?
Submit the Request Information form on this page to connect with Stone Oak Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Stone Oak Care Center? Claim this listing to update photos, pricing, and details. It's free.
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