20500 Huebner Rd
4.4(25 ratings)
1 / 5Families generally describe Independence Hill as a warm, well-staffed community where long-term residents thrive and staff build close relationships with families. However, one very serious report describes a medication failure linked to a resident's death amid claims of understaffing, which stands in sharp contrast to the otherwise positive experiences shared by other reviewers.
AI-generated from reviews and community data.
Independence Hill is an assisted living and independent living retirement resort community located in the Stone Oak area of San Antonio, Texas, serving residents age 55 and older. The community offers both independent living options and assisted living apartments designed to meet varying care needs and preferences.
Independence Hill provides assisted living apartments in studio and one-bedroom units that include three daily meals and on-site caregivers. The community also offers independent living through Independence Village, a gated community with 103 duplex and stand-alone homes ranging from approximately 1,100 to over 2,300 square feet, as well as one- and two-bedroom apartments, most with covered patios.
The community emphasizes a resort-style lifestyle that eliminates yard work, housekeeping, and home maintenance responsibilities. Residents enjoy gourmet on-site dining, activities and entertainment planned based on resident interests, and access to a manicured, park-like neighborhood. The location offers convenient proximity to shopping, entertainment, restaurants, medical facilities, and golf courses.
Independence Hill is family-owned and operated, with staff members who have worked with the community for extended periods. The community fosters a sense of family among residents and staff, with staff dedicated to ensuring residents are comfortable, well cared for, and enjoying their retirement fully.
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Help Me Choose4.4overall · 25 ratings combined
4.4★ on Google (25)
Gabriel Alexander
Jun 2026
What a phenomenal place to be! We have the privilege to interact with the staff on a regular basis and for years I have yet to see anyone have a bad day. I don't know how they do it! Beautiful location and the senior community is rather vibrant. Something always going on! We appreciate you Chaz!
Betty Surf
Mar 2025
I deeply regret the decision to move my mom to Independence Hill Assisted Living, as she tragically passed away just one month after her admission. Despite repeated calls to the Director, my mom did not receive her low blood pressure medication for over a month. The head nurse admitted last year that the facility was "overwhelmed and understaffed," yet this critical issue was never addressed. My mom’s death was a result of not receiving the necessary medication. She suffered a massive brain hemorrhage, which could have been prevented with proper care. The lack of accountability across the staff, including the Director, is deeply concerning. Instead of taking responsibility, they continue to blame each other or outsourced services for their negligence. I strongly caution anyone considering this facility for their loved ones. If your loved one is already here, I highly recommend moving them or, at the very least, installing cameras to monitor the care they are receiving. This facility failed to meet even basic standards of care, and I wouldn’t want anyone else to go through the pain our family experienced.
Jacob McBee
May 2023
Independence is a well maintained place. Everyone I’ve dealt with is kind, caring, and extremely helpful. All of the residence I’ve communicated with show joy and happiness. I’m proud to be a part of this great place keeping people comfortable, safe, and happy. 👍:-)
Ms. Maria
Sep 2022
My mother-in-law is 93 and moved into Independence Hill on August 30th of this year. We are so impressed with the staff and their communication from Day 1. When we could not open a Spectrum account, they stepped up and included her in their account so she could access cable programs until we could work things out. This only took us a couple of days but they were there for us and we really appreciated it. Independence Hill is NOT a sign me up and forget about me place. All members of the staff and office staff continue to stop in and check in on my mother-in-law and communicate with us. This is very important and we couldn’t be happier! My mother-in-law tells us everyday how she is making new friends at her meals which by the way, she is enjoying the dining experience too. We want to thank you all for taking such good care of our mom. She is in good hands at Independence Hill and looking forward to all the fun activities you offer. Thank you.
jenifer vlaic
Mar 2022
Very rude staff very unwelcomed experience not friendly at all
Independence Hill Assisted Living offers Assisted Living.
Independence Hill Assisted Living is located at 20500 Huebner Rd in San Antonio, Texas.
Families generally describe Independence Hill as a warm, well-staffed community where long-term residents thrive and staff build close relationships with families. However, one very serious report describes a medication failure linked to a resident's death amid claims of understaffing, which stands in sharp contrast to the otherwise positive experiences shared by other reviewers.
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