MyLivingChoice

Vineyard Park Mercer Island

2959 76th Ave SE

4(26 ratings)

Vineyard Park Mercer Island — photo 11 / 7

Quick Facts

Year opened
1985
Memory Care
Secure environment specifically for Alzheimer's and dementia
Couples Care
Couples may stay together across differing care levels
Transportation
Scheduled rides for medical visits, shopping, and errands
Nearby Healthcare
Access to Overlake, Swedish, and UW Medicine specialists

What Families Think

Reviews of Vineyard Park Mercer Island are sharply divided: many families praise the intimate, home-like setting and describe specific staff members as deeply compassionate, especially in memory care. However, several other families report serious lapses in basic care, including hygiene neglect during a respite stay and abrupt, unsupported hospital transfers described as 'patient dumping.'

The Good

  • Staff repeatedly praised by name for compassionate, attentive care
  • Warm, intimate, home-like community atmosphere
  • Wraparound porch and patio are favorite gathering spots
  • Robust activities program (exercise, games, live entertainment, outings)
  • One reviewer called pricing reasonable versus other local facilities
  • Memory care described as patient and emotionally supportive at end of life

The Bad

  • Multiple serious reports of care neglect (missed hygiene, unchanged soiled clothing, unaddressed falls)
  • Two separate accounts describe abrupt hospital transfers without family support ('patient dumping')
  • One report of poor prescription/medication management and weak family communication
  • One family reported no response or refund after a documented bad care experience

AI-generated from reviews and community data.

About Vineyard Park Mercer Island

Vineyard Park of Mercer Island offers independent living, assisted living, and memory care within a single, boutique-style community located on Mercer Island, Washington. Studio, one-bedroom, and two-bedroom residences are available, allowing residents to select a home that fits their preferences and needs while having access to additional levels of support if circumstances change over time.

Assisted living residents receive personalized daily support with medications, personal care, mobility, and other daily tasks while being encouraged to maintain independence and engagement. The memory care program offers a secure, supportive environment for individuals living with Alzheimer's disease, dementia, and other memory-related conditions, featuring personalized care plans, structured routines, and a team trained specifically in memory care. Through the community's Stay Together program, qualifying couples may be able to remain together even when one partner requires a higher level of support.

The community has an intimate, residential feel, often described as more like a large home on a hill than a traditional senior living community. A wraparound porch with rocking chairs and views of the Bellevue skyline is a favorite gathering spot, along with a back patio used for seasonal BBQs and outdoor social events. Residents enjoy restaurant-style dining featuring chef-prepared meals, including a longstanding Fish Friday tradition, along with comfortable gathering areas, activity spaces, and walking paths.

Programming includes morning exercise classes, baking socials, live entertainment, sports watch parties for the Seahawks and Mariners, and games such as Uno. Residents also enjoy outings to nearby destinations including Luther Burbank Park, Mercerdale Park, the Mercer Island Farmers Market, and waterfront areas along Lake Washington, as well as scenic drives through Mercer Island, Bellevue, and the Eastside.

Located on Mercer Island, the community offers convenient access to Seattle and Bellevue, along with nearby parks, restaurants, a farmers market, and walkable neighborhoods. Residents also have access to regional healthcare providers, including Overlake Medical Center, Swedish Medical Center, and UW Medicine specialists, and transportation is available for medical appointments, shopping, errands, and community outings.

Family, friends, children, and pets are welcomed as part of residents' ongoing lives, with many families joining for meals, celebrations, and outdoor visits. The community also supports residents from a range of faith backgrounds and spiritual traditions, offering opportunities for worship, fellowship, and personal reflection.

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceIndependent LivingMemory CareRespite / Short-Term CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Multiple Floor Plans
  • Private Rooms
  • Wi-Fi / High-Speed Internet

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Pet Friendly
  • Salon / Barber
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

4overall · 26 ratings combined

4★ on Google (26)

Clarence Cooper

May 2026

via Google

My wife, who has severe dementia, has been a resident for two years. I am pleased with the facility and the staff for providing excellent care of her. The entire staff is outstanding but I have been especially impressed with Sanchal Orso, the Health and Wellness Coordinator. My wife's mental and medical issues, including incontinence, are challenging but Sanchal's excellent management of caregivers and nursing staff has insured that the highest standards of cleanliness and care are maintained. Bonnie, Angel and Vinetta are also distinctly outstanding. I visit my wife every day and am pleased to see that she consistently receives compassionate, professional care. I would like to add an additional staff member who distinguishes herself with exceptional professionalism. Juliana Mbatia, the activity leader in the Memory Care Unit, is totally committed to providing the residents with activities that are stimulating, healthy, and fun. She knows the special needs of each resident and insures that they know how much she cares for them. Her enthusiasm and humor are infectious.

Matthew Fogdall

Apr 2026

via Google

My Dad stayed here on the assisted living floor for a 30 day respite stay last summer(2025). He has Alzheimer's and we made it very clear to the staff that he could still do many basic things by himself but that he would need to be checked on frequently and possibly need prompting on things like using the bathroom. They assured us that they understood what we meant and that they could handle this just fine. Well, they could not. A couple of days into his stay he fell in his room and hit his head. Luckily no brain injury but his face was very bruised and there was blood on the carpet and sheets. We had to ask them to change the sheets. In addition to this, every time we came by and visited him there were urine soaked clothes in the corner of his room. He had been having accidents and taking the clothes off himself and, not knowing what to do with them, just put them in the corner. No staff was regularly checking on him the way management said they would nor were they taking the time to remove the soiled clothes. We told the staff that we would bring some Depends for him to wear. (The facility charges you if they provide them.) Just to be very clear, these accidents were not happening at home. So wearing Depends was going to be a new thing for him. A couple days after dropping the Depends off we came by to visit and check up on how things were going. Well, guess what?! More urine soaked clothes in the corner of the room! He wasn't wearing the Depends. I said to one of the head nurses that we brought the Depends in so that this wouldn't keep happening. Her response was "oh, he just needs to get used to putting them on." WHAT?! HE HAS ALZHEIMER'S!!! HE'S NOT GOING TO "GET USED TO IT!" IT'S YOUR JOB TO MAKE SURE HE'S WEARING THEM!!! We had to go out of town for a few days so we aren't sure if the staff started doing a better job of getting him into the Depends or not. When we got back into town, the 30 day stay was ending and we arrived to pick him up. No urine soaked clothes in the corner. BUT THE TOILET WAS CLOGGED WITH BOTH URINE AND POOP STILL IN THE TOILET BOWL!!! We immediately asked how long it had been this way and the staff said they "weren't sure" and that they would "get maintenance". At the very least, they had not checked his room that morning. I will say that most of the staff was very friendly and that these problems seem to stem from the system of care and the way the facility is managed, NOT because the lower level staff doing the actual work are choosing to be neglectful. At the time of my Dad's stay, 30 days was $9000. He did not receive care worth anywhere near this amount of money and we asked for a partial refund. You know what we received in return? Nothing. Barely even an acknowledgement that our family had a bad experience and very sub-par care. Don't put your loved one at Vineyard Park of Mercer Island.

Susan Epstein

Dec 2025

via Google

My 98 year old mother has lived in two other assisted living facilities before coming to Vineyard Park. The level of personalized care she receives there gives us peace of mind. The pricing is also quite reasonable compared to other facilities in the area. We’re very happy we made the move.

Paul Fergen

Nov 2025

via Google

My brother has been a resident of Vineyard Park since February 2025. He loves living there, especially the many, many activities. The staff is always friendly and helpful and I want to express my appreciation especially for Sanchal, Bonnie and Angel (and all the other staff). Thank-you!

Lisa M

Nov 2025

via Google

Warm and welcoming community with a real sense of family dynamics. Dedicated team of staff who show true commitment to caring for residents and each other. I would highly recommend vineyard park Mercer Island to care for your loved one.

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Frequently Asked Questions

What types of care does Vineyard Park Mercer Island offer?

Vineyard Park Mercer Island offers Assisted Living, At-Home Care, Independent Living, Memory Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.

Is Vineyard Park Mercer Island pet friendly?

Yes — Vineyard Park Mercer Island lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Vineyard Park Mercer Island located?

Vineyard Park Mercer Island is located at 2959 76th Ave SE in Mercer Island, Washington.

What do families say about Vineyard Park Mercer Island?

Reviews of Vineyard Park Mercer Island are sharply divided: many families praise the intimate, home-like setting and describe specific staff members as deeply compassionate, especially in memory care. However, several other families report serious lapses in basic care, including hygiene neglect during a respite stay and abrupt, unsupported hospital transfers described as 'patient dumping.'

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