1 / 5CMS Care Compare
Reviews of La Loma Village describe a skilled nursing and rehab center where families report a clean facility, caring individual staff members, and good food during short-term recovery stays. However, other reviewers describe serious lapses in communication with families of dementia patients and reports of curt or careless treatment from some nursing staff and management.
AI-generated from reviews and community data.
La Loma Village Health & Rehabilitation Center is a senior living community in Litchfield Park, Arizona offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.7 out of 5 across 44 reviews.
La Loma Village is an independent senior living community in Litchfield Park, Arizona, located near Luke Air Force Base. The community was founded on a vision to provide independence, compassionate care, and comfort for residents.
The community emphasizes wellness through its Vibrant Living program, a holistic model that supports independence, purpose, and vitality across six key dimensions. This includes personalized plans for fitness, nutrition, and chronic condition support, as well as programs supporting purposeful roles, hobbies, and personal identity to help residents make informed decisions about their health and lifestyle.
Residences feature open floor plans with upgraded designs, private balconies or patios, and fully equipped kitchens. The community offers a tranquil environment with meticulously landscaped walking paths and desert mountain vistas. Amenities include a social lobby, yoga classes, and outdoor exploration opportunities.
Daily life at La Loma Village centers on connection and engagement. Residents participate in activities at their leisure, from social gatherings to hobby-based groups, with opportunities to pursue new interests and build friendships. The community provides housekeeping and maintenance services, as well as a variety of daily dining options.
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Help Me Choose3.7overall · 44 ratings combined
3.7★ on Google (44)
sourcide
Jun 2026
The nursing team is careless they don't tend to their residents with urgency. Kristina talks to her staff with attitude and belittles them. There is a lot of negative surrounding this place, i was given attitude by the nurses and the management from the independent living building. I do not recommend bringing your loved ones here.
Nicole Jensen
Apr 2026
While there were a few positive aspects—most notably a younger male nurse who stood out for his care, as well as the facility’s cleanliness—our overall experience warrants a one-star review. Our greatest frustration was the lack of communication. From the beginning, we made it clear that our father is a new patient with dementia and is unable to communicate what is happening, so timely and accurate updates were extremely important to our family. Unfortunately, that level of communication was not provided. The lack of updates and transparency regarding our father’s true health status was incredibly frustrating. In one instance, we gave approval to begin a new medication, only to receive another call three days later asking for permission to start the same medication we had already authorized—resulting in three unnecessary days of delay. If communication and consistent updates about your loved one’s care are important to you, I would not recommend this facility.
Agie O
Mar 2026
I recently had the opportunity to tour La Loma and it was truly an inspiring experience. Angie Camacho provided a fantastic tour and took the time to show me the newly expanded units, which are beautifully designed and thoughtfully planned. During my visit, I enjoyed a wonderful lunch and even had the chance to meet Darryl, the Vice President of Operations, along with Cheryl, their designer. It was clear from those conversations how much intention and care goes into the community. What stood out most was the overall atmosphere. The residents looked happy, engaged, and genuinely connected, and the staff throughout the community were welcoming, smiling, and proud of where they work. From the moment you walk through the front entry to the moment you leave, there is a warm and vibrant energy that is hard to miss. It was also great to see how proactive the team is. They are currently painting the exterior and expanding spaces to make an already beautiful community even better. They clearly are not waiting for things to decline—they are investing in the future and continuing to elevate the environment for their residents. La Loma is doing something special. This team absolutely has it together.
S B
Jan 2026
Absolutely outstanding service. My elderly uncle who can be very difficult stayed here 6 weeks after surgery. The social worker, Pedro Lopez, was phenomenal. He answered phone calls, and returned emails promptly and went above and beyond to provide the best care for my Uncle. The nurses, care and food staff were compassionate and kind. The facility is clean and beautiful and they keep the rooms and bathrooms spotless.The food was also great. I would not hesitate to place a loved one at Sun Health La Loma.
Manny
Jan 2026
My mom had to stay here for a month for her hip recovery and for a bad infection. My mom felt nervous to stay alone but they allowed me to sleep over as she recovered. I remember having my little office setup in the room as I stayed by her bedside. Everyone especially Angelica, made my mom's visit a satisfying one. She wanted to leave the first night because she was nervous, but Angelica spoke with her and assured her that she will recover safely and quickly at the center. The cleaning staff deserves a raise because they always keep the place clean and sanitary! Everyone was so nice and did a great job helping my mom. The kitchen staff also deserves a raise!
5 inspection visits in the last three years, 17 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 29, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 31, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2025
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2025
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2025
Conduct testing and exercise requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 29, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2024
Meet requirements for sections of health care facilities separated by fire resistive construction.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2024
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2022
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
La Loma Village Health & Rehabilitation Center offers Skilled Nursing / Long Term Care.
La Loma Village Health & Rehabilitation Center is located at 14260 South Denny Boulevard in Litchfield Park, Arizona.
Reviews of La Loma Village describe a skilled nursing and rehab center where families report a clean facility, caring individual staff members, and good food during short-term recovery stays. However, other reviewers describe serious lapses in communication with families of dementia patients and reports of curt or careless treatment from some nursing staff and management.
La Loma Village Health & Rehabilitation Center had 5 government inspection visits in the last three years, with 17 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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