MyLivingChoice

Grandview Terrace Health & Rehabilitation Center

14505 West Granite Valley Drive

4.5(82 ratings)· Sun City West average: 4.5

Grandview Terrace Health & Rehabilitation Center, photo 11 / 2

Quick Facts

Total units
72
Medicare rating
5 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
72
Therapy space
On-site rehab gym for PT and OT sessions
Extra amenity
Small movie theater on site

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviewers describe Grandview Terrace as a rehab-focused skilled nursing facility where physical and occupational therapy and day-to-day nursing care are frequently praised, with residents often progressing faster than at prior facilities. A couple of reports raise concerns about administrative handling of contracts and discharge decisions, and one reviewer felt a manager lacked compassion.

What reviewers praise

  • Staff described as excellent, cheerful and attentive
  • Strong PT/OT results, faster progress than other facilities
  • Rooms described as large and clean
  • Quick call-button response times noted
  • Transportation provided for medical appointments
  • Bright, well-lit therapy gym praised

What reviewers flag

  • One report of aggressive discharge and upselling despite contract coverage
  • One reviewer felt a manager lacked compassion or bedside manner

AI-generated from reviews and community data.

Grandview Terrace Health & Rehabilitation Center is a senior living community in Sun City West, Arizona offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 82 reviews.

About Grandview Terrace Health & Rehabilitation Center

Grandview Terrace Health & Rehabilitation Center is a 72-bed skilled nursing and long-term care facility in Sun City West, Arizona, serving residents recovering from surgery and managing ongoing medical needs.

Families consistently praise the clinical care and therapeutic services. Multiple reviewers highlight attentive nursing and therapy staff who listen to residents' concerns, clean and well-maintained spaces, and a notably pleasant atmosphere. One family noted the facility is "much nicer" than other rehab options they experienced, with better food and physical therapy. Residents recovering from orthopedic surgery report feeling well-supported through their rehabilitation process, with dedicated occupational and physical therapy teams working in a "light and airy" gym rather than cramped rooms.

The facility maintains a 4.5-star rating across 82 Google reviews. One lower review raised concerns about administrative coordination regarding resident contracts, suggesting potential gaps in intake communication despite the broader positive feedback on daily care and facility cleanliness.

Types of Care at Grandview Terrace Health & Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security
  • Transportation Services

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Grandview Terrace Health & Rehabilitation Center

4.5overall · 82 ratings combined

4.5★ on Google (82)

Dr. MacGruff

Feb 2026

via Google ↗

This review is based on some shameful business practices that I experienced with my loved one in rehab at Grandview. My loved one had bought into Grandview’s CLC, which gives her the right to stay in Grandview rehabilitation. She planned her surgery and rehab stay for more than six months. Yet, no one at the rehab seemed to be aware of her contract with Grandview, nor did they check, even though it was clear that she was a Grandview resident. Instead, they tried to discharge her, and they aggressively sold an in-home health care service that they had a relationship with, even though this was not in my loved-one’s best interests. This continued after I told them she was covered for her stay, asked them to check her contract, AND it was confirmed that she was covered under her Grandview contract. Still, they tried to discharge her and sell her on Opulent Home Services after it was clear that she should not be discharged and that it was covered by her contract. I had to advocate for her for three days in order to get them to fulfill her Grandview contract. I am 100% sure that had I not been present and persistent, my loved one would have been discharged and sold in-home health services, which were against her health needs. I worry about those who do not have someone to advocate persistently; based on my experience, Grandview is not to be trusted to do the right thing, only the thing that they are selling at the moment. On another note: Grandview rehab’s staff is excellent, cheerful, and always in a good mood: they deserve 5 stars. But, it doesn’t matter how great the staff is if the administration needs constant reminding to fulfill their contracts. I am left very clearly knowing that the Grandview administration is not looking out for what is best for my relative but rather maximizing their own revenue. These are not appropriate or reasonable business practices: CLCs do not work if they do not have the best interests of their residents in mind. Those of you with loved ones at Grandview: beware! You need to advocate constantly in order for them to fulfill even the basics of their contracts.

Peggy Atwell

Feb 2026

via Google ↗

My mom was there for just over 30 days for rehab. The care from everyone was excellent. The nurses, CNA's, PT and OT where the best. The social worker was also extremely helpful. They provided transportation for medical appointments related to care and the driver was wonderful. The rooms were large and clean. I would highly recommend this facility.

Diana Shepp

Nov 2025

via Google ↗

After partial knee replacement surgery, I was transferred to Grandview Terrace for recovery and rehab. The care and support I received from the staff at Grandview were phenomenal. If I ever again need recovery assistance and rehabilitation after surgery, Grandview is where I want to be. I give this facility and its staff five stars!

Shanna Gallaher

Oct 2025

via Google ↗

My dad has been a Grandview Terrace physical rehab for one and a half weeks. Prior to that, he was at a different facility that was supposed to be an acute rehab facility. At Grandview the food is better, the physical therapy is better, and the facility is much nicer. It always looks and smells clean. They check on my father throughout the day and attend to his every need. When he pushes the call button , they respond within minutes. My Dad has progressed more in the last one and a half weeks at Grandview Terrace than he did the entire two weeks at the other facility. My one and only complaint is that the manager does not have a very good bedside manner. She basically told my dad he was going to be in a group home or assisted living if he did not get on his feet and get moving. She had no idea of his history, that he had been in ICU on a ventilator for a week prior to surgery, that he was in the hospital a week after surgery, and in an acute care facility where he got ineffective physical therapy prior to coming to Grandview. I would have liked to have seen a little more compassion on her part, instead of the let's get you out of here as soon as possible attitude.

Dianne Adams

Sep 2024

via Google ↗

Grandview was my first choice for rehab after serious lumbar surgery. I have thoroughly enjoyed my time here, even when I was in severe pain. Everyone has been very nice. I love my OT and PT therapists. They listen and are very understanding. The gym for much of the rehab is great because you are not having to do it in your room and it is very light and airy. It’s a happy place. I almost felt like I was outdoors with all of the sunlight that comes in. Meal choices are fine. There’s a refrigerator and freezer in each private room. If I never need rehab again, I would request Grandview and would highly recommend it to anyone. They even have a small movie theater.

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Government Inspection History

8 inspection visits in the last three years, 15 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Aug 1, 2025Health Standard3 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 1, 2025

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 1, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 1, 2025

Aug 1, 2024Fire Safety StandardHealth Standard3 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 8, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2024

May 24, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 24, 2024

Oct 19, 2023Health Complaint1 citation
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 18, 2023

Sep 22, 2023Health Complaint1 citation
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2023

Jul 25, 2023Health Complaint1 citation
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 18, 2023

Apr 21, 2023Fire Safety StandardHealth Standard4 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 31, 2023

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 11, 2023

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 11, 2023

May 19, 2022Fire Safety Standard1 citation
  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Grandview Terrace Health & Rehabilitation Center offer?

Grandview Terrace Health & Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Grandview Terrace Health & Rehabilitation Center located?

Grandview Terrace Health & Rehabilitation Center is located at 14505 West Granite Valley Drive in Sun City West, Arizona.

What do families say about Grandview Terrace Health & Rehabilitation Center?

Reviewers describe Grandview Terrace as a rehab-focused skilled nursing facility where physical and occupational therapy and day-to-day nursing care are frequently praised, with residents often progressing faster than at prior facilities. A couple of reports raise concerns about administrative handling of contracts and discharge decisions, and one reviewer felt a manager lacked compassion.

How did Grandview Terrace Health & Rehabilitation Center do on recent health and safety inspections?

Grandview Terrace Health & Rehabilitation Center had 8 government inspection visits in the last three years, with 15 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Grandview Terrace Health & Rehabilitation Center?

Submit the Request Information form on this page, or contact Grandview Terrace Health & Rehabilitation Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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