MyLivingChoice

Stratford Manor Health & Rehabilitation

204 E Old Hwy 74

4.3(23 ratings)· Monroe average: 3.9

Stratford Manor Health & Rehabilitation — photo 1

Quick Facts

What Families Think

Reviews of Stratford Manor are sharply divided, with some families praising attentive activities staff and thorough housekeeping, while others describe serious concerns about understaffing, missing supplies, and inconsistent care. The facility offers short-term rehabilitation and long-term skilled nursing care, but experiences with day-to-day care quality appear inconsistent depending on the reviewer.

The Good

  • Reviewers praise engaged activities staff
  • Thorough, detail-oriented housekeeping noted
  • Specific nurses and administrators named as helpful
  • Friendly, talkative resident community

The Bad

  • Multiple reports of understaffing and unanswered call lights
  • One report of frequent management and policy changes
  • One report of missing basic supplies like wipes and briefs
  • One serious report of neglect and disrespectful care

AI-generated from reviews and community data.

About Stratford Manor Health & Rehabilitation

Stratford Manor Health & Rehabilitation is a skilled nursing facility in Monroe, North Carolina, providing short-term rehabilitation and long-term care services. The community offers personalized care plans and state-of-the-art treatments designed to help residents reach their recovery potential and regain independence.

The facility features around-the-clock care delivered by dedicated caregivers who work collaboratively to support patients throughout their recovery journey. The community combines advanced healing technology with a warm and welcoming environment intended to make residents and their loved ones feel valued and empowered.

Stratford Manor emphasizes a patient-centered approach where recovery is the top priority, with the goal of helping residents focus on healing and returning to independence as quickly as possible.

Types of Care

Skilled Nursing / Long Term Care

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.

Help Me Choose

Reviews

4.3overall · 23 ratings combined

4.3★ on Google (23)

Trista Beauchamp

May 2026

via Google

When I visited Stratford Manor, two things stood out. The first was the activities and the time put into make sure there is plenty for the residents to do, and when it was time for the activity to start, staff personally walked around, invited residents down and wheeled them to the dining room if they wanted help. The second thing, which is big deal to me, is the housekeeping staff. They cleaned the way I would clean. Into the corners and behind the door. I even made a point to say something to them. 😊 Great job Stratford Manor staff!

First Evidence

Dec 2025

via Google

I left this facility recently, and I feel it’s important to share my experience so others can make informed decisions.The environment felt consistently disorganized, with frequent changes in management and policies. This created confusion, stress, and a lack of consistency in daily care.Staffing levels were often inadequate. Many shifts felt understaffed, which made it difficult to meet residents’ needs safely and with dignity. Call lights went unanswered longer than they should, not because of lack of care, but because there simply weren’t enough hands.Basic supplies were frequently missing, including wipes and briefs, items that are fundamental to resident hygiene and comfort. No one should have to wait or suffer because of supply shortages.Communication was poor and concerns raised verbally often went undocumented or unaddressed. Decisions changed depending on who was in charge that day, which made the environment stressful and unpredictable.Residents deserve stability, adequate staffing, and basic necessities. I hope this facility takes these concerns seriously and makes changes for the well being of those who still live there.

Carmen Faile

Sep 2025

via Google

If I could give negative stars, I would. This facility is an absolute disgrace. The staff are careless, unprofessional, and show zero respect to patients or their families. We’re here every single day, and instead of helping our loved one regain strength, they’ve made the entire experience miserable. And it’s not just us — we’ve seen other residents treated the same way, ignored and disrespected. Every visit, we end up having to micro-manage the CNAs and nurses just to get basic care done — even something as simple as cleaning her after an accident in bed. That is their job, not ours, yet we constantly feel like we’re doing it for them. And before anyone says otherwise, yes — I know exactly what CNAs deal with, and that’s what makes this neglect even more unacceptable. Do NOT trust this facility with your loved ones. They don’t deserve to be in business.

Tim Brown

Aug 2025

via Google

This building treated me very well and appreciate the care they provided me. Much thanks to Matthew the administrator, Ben the activities director and V the unit manager. You folks are truly amazing

Judy Smith

Jul 2025

via Google

This nursing home has friendly staff, very talkative residents, amazing activities for the residents. Nurses, Mrs. Victoria ,Mrs. Cher, Matthew, Ben, Matt, Dave and Mrs. Laura are awesome. Thank you all for giving me a chance working with the residents.

Request information

Ask about availability, pricing, or a tour. Your details go only to Stratford Manor Health & Rehabilitation — never sold or shared.

Frequently Asked Questions

What types of care does Stratford Manor Health & Rehabilitation offer?

Stratford Manor Health & Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Stratford Manor Health & Rehabilitation located?

Stratford Manor Health & Rehabilitation is located at 204 E Old Hwy 74 in Monroe, North Carolina.

What do families say about Stratford Manor Health & Rehabilitation?

Reviews of Stratford Manor are sharply divided, with some families praising attentive activities staff and thorough housekeeping, while others describe serious concerns about understaffing, missing supplies, and inconsistent care. The facility offers short-term rehabilitation and long-term skilled nursing care, but experiences with day-to-day care quality appear inconsistent depending on the reviewer.

Work at Stratford Manor Health & Rehabilitation? Claim this listing to update photos, pricing, and details — it's free.

Nearby Communities

Other senior living options within 25 miles of Monroe.