Stacie Brooks
Sep 2026
The facility itself is nice but the new director Erika lacks basic empathy and compassion.
4.8(68 ratings)
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1 / 6An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Little detailed review content is available for StoryPoint Union, but the community holds a strong 4.8 out of 5 average across 67 Google reviews, suggesting general satisfaction among residents and families.
AI-generated from reviews and community data.
StoryPoint Union is a senior living community in Union, Kentucky offering Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Published pricing starts around $5,022 per month. Families rate it 4.8 out of 5 across 68 reviews.
StoryPoint Union is an independent living community in Union, Kentucky. The community features 24-hour staff, an emergency call system, wheelchair accessibility, Wi-Fi, cable or satellite TV, and transportation services. Residents have access to a restaurant-style dining room, housekeeping, social activities, and gathering spaces.
Reviewers consistently praised the facility's clean, bright accommodations and its location within Union's vibrant community. Multiple families noted the welcoming atmosphere and attentive staff during their tours and move-in experiences. One reviewer wrote, "the accommodations are bright and clean and everything feels homey." Reviewers also highlighted the quality of dining and social programming, with one noting the food and community atmosphere were appealing enough that they would choose to stay rather than go elsewhere.
Reviews were largely positive, though one reviewer expressed concerns about leadership and communication.
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Help Me Choose4.8overall · 68 ratings combined
4.8★ on Google (68)
Stacie Brooks
Sep 2026
The facility itself is nice but the new director Erika lacks basic empathy and compassion.
Tammy Luce
Jul 2026
The Victorian At Riverside is outstanding! Having to move someone to assisted living because we cannot accommodate 24 hr care is hard. Very hard. But Nina, Ron, and Will made us very comfortable. We know mom-in-law is happy there. They, and their staff, ROCK! Beautiful place, but more importantly, wonderful people. From staff to other residents there. They welcomed her immediately and genuinely care for her. All the support they provide getting her comfortable in her new home assures us it is most definitely the right place for her. If on a scale of 1 to 10. They are a 15!
Nancy Harbert
Jun 2026
I have toured over 7 senior communities in the last year and was not able to make a decision until Storypoint. The location is perfect, integrated into the vibrant community of Union. The accommodations are bright and clean and everything feels homey from the front desk concierge to the staff, just very nice and sweet. Jennifer gave me the tour but to be honest her transparency in our first call made me feel understood as to what I was looking for. She provided several options to make this transition for my mother smooth. The options were never a mindless upsell but real options that could impact my mother’s success at Storypoint. Touring these facilities can be very stressful. This was the first time it felt let talking to friends. Thank you Jennifer and a huge thank you to the lady at the front desk who let me borrow her umbrella because it was pouring down rain just another example of the fact that Storypoint just doesn’t care for the residents they care for the family too. Loved very moment of my day with them!
King gabe
Jun 2026
I am here for a vollyball game tonight but thw food at the place was great if I was in my 50 or 60 and my kid asked if I wanted to go to a restaurant I would said no I have all I need right her and the people their where great
Bob Barrett
Mar 2026
We're looking for a facility for my older widowed sister. I had visited several and researched several more. Narrowing down the number of facilities me, my wife and my sister would tour. Jennifer Walker was our contact/tour guide. See previous answers. 5 stars ALL the WAY!
StoryPoint Union offers Independent Living.
Published pricing at StoryPoint Union starts around $5,022 per month. Final costs depend on care needs and apartment selection; contact the community for a detailed quote.
StoryPoint Union is located at 9255 US-42 in Union, Kentucky.
StoryPoint Union carries a 4.8 out of 5 rating from 68 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Submit the Request Information form on this page, or contact StoryPoint Union directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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Home care agencies serving Union bring help to the house: daily living, companionship, and respite for family caregivers.