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Belmont Terrace Nursing And Rehabilitation Center

7300 Woodspoint Drive

2.9(63 ratings)· Florence average: 4.5

Belmont Terrace Nursing And Rehabilitation Center, photo 11 / 5

Quick Facts

Total units
151
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
151
Ownership change
Recently changed ownership with facility-wide upgrades

What Families Think

Reviews of Belmont Terrace are sharply divided: several families praise the rehab and therapy team, cleanliness, and attentive management under what reviewers describe as new ownership, while one detailed account describes serious neglect and rough treatment by staff. The community's 2.9 out of 5 rating across 63 Google reviews reflects this split experience.

The Good

  • Rehab and therapy team frequently praised
  • Nurses described as attentive to personal preferences
  • Facility described as clean and fresh-smelling
  • Management responsive to family concerns
  • Recent improvements noted under new ownership

The Bad

  • One detailed report of neglect and rough, disrespectful treatment by staff
  • Overall Google rating of 2.9 suggests inconsistent experiences
  • No published pricing information available

AI-generated from reviews and community data.

Belmont Terrace Nursing And Rehabilitation Center is a senior living community in Florence, Kentucky offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.9 out of 5 across 63 reviews.

About Belmont Terrace Nursing And Rehabilitation Center

Belmont Terrace Nursing And Rehabilitation Center is a skilled nursing / long term care community in Florence, Kentucky. The community is licensed for up to 151 residents.

Families rate Belmont Terrace Nursing And Rehabilitation Center 2.9 out of 5 based on 63 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Belmont Terrace Nursing And Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Belmont Terrace Nursing And Rehabilitation Center

2.9overall · 63 ratings combined

2.9★ on Google (63)

Naenaesdiner

May 2026

via Google

Belmont Terrace is hands-down the best rehab center in Northern Kentucky! The entire team truly goes above and beyond, and you can feel the difference the moment you walk in. Staff are absolutely top-notch—professional, compassionate, and genuinely dedicated to the care and well-being of every resident. What really sets Belmont Terrace apart is the atmosphere. The staff treat residents like family, with so much kindness, patience, and love. It creates a warm, welcoming environment that makes recovery feel supported every step of the way. The management deserves special recognition as well—always present, attentive, and clearly invested in maintaining the highest standards throughout the facility. That level of leadership really shows in how smoothly everything runs. And the rehab department is truly the best around. Their expertise, encouragement, and personalized approach make a huge difference in helping residents regain strength and independence. I can’t recommend Belmont Terrace highly enough. If you’re looking for exceptional care and a team that truly cares, this is the place to be.

Rosie Baker

May 2026

via Google

I was at Belmont nursing & rehab, It was one of the best rehab centers I've ever seen. The nursing were beyond perfect, I would highly recommend this facility . It was very clean, always smelled fresh & clean. If I ever needed rehabilitation again I would return to Belmont 200 per cent.

shayla hancock

Apr 2026

via Google

I am writing this as a warning to other families: do not place your loved one in this facility. We trusted this nursing home to provide safe, compassionate care. Instead, what we have witnessed and experienced is both neglect and abuse. My loved one has repeatedly been left waiting far too long for basic needs like toileting, hygiene, and assistance with mobility. Call lights go unanswered, and essential care is delayed or simply not provided. Even more disturbing, there have been instances of abusive behavior from staff. My loved one has been handled roughly during care and spoken to in a disrespectful, demeaning manner. No one deserves to be treated this way—especially someone who is vulnerable and dependent on others for help. This is not an isolated incident. It is an ongoing pattern of neglect and mistreatment that has caused both physical discomfort and emotional distress. As a family, we are left feeling angry, heartbroken, and constantly worried about our loved one’s safety. We placed our trust in this facility, and they have failed to provide even the most basic standard of care. No family should have to question whether their loved one is being abused or neglected behind closed doors. Please, if you are considering this facility, think very carefully. Your loved one deserves dignity, respect, and proper care. What we have seen here is the complete opposite.

Ethel Rollins

Apr 2026

via Google

The improvements are unbelievable. My mother was a resident at Bridgepoint several years ago and when my older sister needed rehab I was hesitant to have her placed there. But I am so glad we did, the care she received was excellent. She was always clean and happy when I came to see her, and all the nurses were so nice. They really cared about her well-being, they knew how she liked her coffee, what time she wanted her shower, just little details that mattered to her. Any concern we voiced, management was responsive and really listened and found a solution. The new rooms on the rehab hall are beautiful. The therapy department was great and truly made a difference in her recovery and the in-house nurse doctor was on top of all her needs. If you know this facility from years ago you definitely should give them another look! All long-term care facilities have their issues, but I can tell that here they at least care of making a difference in their patient lives.

Brenda Pingleton

Jan 2026

via Google

I know this facility personally since I’ve lived in Florence my whole life. Through the years the name has changed and finally under new ownership the facility is seeing the changes it desperately needed. I was visiting a friend from church and I couldn’t even believe the center I walked into. It smelled great, looked brand new, and the staff actually looked happy to be there. You need to see it for yourself the changes these people have made. My friend is having a good experience and she loves her therapy team and her nurses. definitely recommend.

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Government Inspection History

3 inspection visits in the last three years, 72 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 24, 2025Fire Safety StandardHealth ComplaintHealth Standard4 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 21, 2025

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2025

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 21, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 31, 2025

Mar 8, 2024Fire Safety StandardHealth ComplaintHealth Standard46 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity H of L: actual harm, patternFound during a complaint inspectionCorrected Apr 30, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected Apr 30, 2024

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jun 5, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2024

  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2024

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2024

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 12, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 12, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 12, 2024

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 12, 2024

  • Create arrangements with other facilities to receive patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 12, 2024

  • Have properly installed hallway dispensers for alcohol-based hand rub.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 12, 2024

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 12, 2024

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2024

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 5, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 1, 2024

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 30, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 30, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 30, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2024

  • Meet Health Care Facilities Code mechanical requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2024

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2024

  • Implement a program that monitors antibiotic use.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2024

  • Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024

  • Have power receptacles that are properly grounded.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2024

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024

  • Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 5, 2024

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024

May 14, 2021Fire Safety StandardHealth Standard22 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity J of L: immediate jeopardy, isolatedCorrected Jun 24, 2021

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity J of L: immediate jeopardy, isolatedCorrected Jun 24, 2021

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity J of L: immediate jeopardy, isolatedCorrected Jun 24, 2021

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity J of L: immediate jeopardy, isolatedCorrected Jun 24, 2021

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity J of L: immediate jeopardy, isolatedCorrected Jun 24, 2021

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity J of L: immediate jeopardy, isolatedCorrected Jun 24, 2021

  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 24, 2021

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 24, 2021

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 24, 2021

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 24, 2021

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 24, 2021

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 24, 2021

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 24, 2021

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 24, 2021

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2021

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 24, 2021

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 24, 2021

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 24, 2021

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2021

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2021

  • Have restrictions on the use of portable space heaters.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2021

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 24, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Belmont Terrace Nursing And Rehabilitation Center offer?

Belmont Terrace Nursing And Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Belmont Terrace Nursing And Rehabilitation Center located?

Belmont Terrace Nursing And Rehabilitation Center is located at 7300 Woodspoint Drive in Florence, Kentucky.

What do families say about Belmont Terrace Nursing And Rehabilitation Center?

Reviews of Belmont Terrace are sharply divided: several families praise the rehab and therapy team, cleanliness, and attentive management under what reviewers describe as new ownership, while one detailed account describes serious neglect and rough treatment by staff. The community's 2.9 out of 5 rating across 63 Google reviews reflects this split experience.

How did Belmont Terrace Nursing And Rehabilitation Center do on recent health and safety inspections?

Belmont Terrace Nursing And Rehabilitation Center had 3 government inspection visits in the last three years, with 72 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Belmont Terrace Nursing And Rehabilitation Center?

Submit the Request Information form on this page to connect with Belmont Terrace Nursing And Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Belmont Terrace Nursing And Rehabilitation Center? Claim this listing to update photos, pricing, and details. It's free.

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