MyLivingChoice

StoryPoint Concord Township

7960 Auburn Rd

4.7(55 ratings)· Painesville average: 4.1

Request Information
StoryPoint Concord Township, photo 11 / 6

Quick Facts

Call Button Response
Staff expected to respond within 7 minutes
Pet Policy
Residents can bring pets like cats

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe this community as clean, welcoming, and staffed by caregivers who know residents by name and build personal relationships, including with those living with dementia. Most reviewers rate their experience very highly, praising communication with families and the range of activities offered. A smaller number of reviews raise concerns about food variety, inconsistent staff performance, and at least one serious delay in emergency response.

What reviewers praise

  • Staff described as compassionate and know residents personally
  • Strong communication with families about care and concerns
  • Facility consistently described as clean and well-maintained
  • Variety of daily activities including music and social events
  • Personalized care noted for residents with dementia
  • Committed 7-minute call button response time

What reviewers flag

  • One report of a 50-minute wait after a fall
  • Several reviewers noted inconsistency in staff performance
  • One review criticized food variety and use of frozen, preservative-heavy meals
  • One report cited poor management

AI-generated from reviews and community data.

StoryPoint Concord Township is a senior living community in Painesville, Ohio offering Assisted Living and Independent Living. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.7 out of 5 across 55 reviews.

About StoryPoint Concord Township

StoryPoint Concord Township, located in Painesville, Ohio, offers Assisted Living and Independent Living for older adults seeking a residential community with professional support. The facility maintains a 4.7-star rating across 55 Google reviews.

Families consistently praise the quality and attentiveness of the staff, with many describing them as compassionate, caring, and genuinely engaged with residents. One family noted the facility's response-time commitment, with staff expected to arrive within 7 minutes of a call button. Multiple reviews highlight staff members who go by name and build personal relationships with residents, including those with dementia. Families also commend the community's cleanliness, variety of activities, and open communication about resident care and concerns. The living spaces are described as well-appointed with good views.

Some families have flagged concerns about food quality and consistency in service delivery. One review noted that menus lean heavily on pasta and chicken with limited variety for residents managing diabetes or heart conditions, and questioned the use of frozen, preservative-heavy options over homecooked meals. Another family reported a significant delay in response to a fall, raising safety questions. These observations suggest variability in day-to-day experience.

Types of Care at StoryPoint Concord Township

Assisted LivingIndependent Living

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • Outdoor Patio

Activities

  • Grocery Shopping and Errands
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free for families.

Help Me Choose

Reviews of StoryPoint Concord Township

4.7overall · 55 ratings combined

4.7★ on Google (55)

Write a review

Janet Johnson

Aug 2026

via Google ↗

Have a friend there. Like alot of places, staff is combo of those that care and do a good job and some that do not. No consistency. Menu tends to be very heavy on pasta and chicken. Seniors need protein and variety and homecooked meals not prepared frozen stuff full of preservatives or salt and chemicals. Food in general also not really for diabetics or heart patients. They do have one good chef. Food served also tends to be too trendy and spicy . Not enough desserts to go around, Snacks in the front area like the kitchen are locked up because of stealing.... and not by residents either who pay for that. Maybe a snack cart or two could go around or they could have a snack time in the dining area. Parking for guests is very limited and the half moon parking is not lined out and you have to jump a curb to get in... Price is however reasonable compared to other places I have seen for what you are getting. And one thing no other assisted living has that i know of is a policy that once someone presses the pendant button for help a staff member has to respond within 15 minutes so there is no waiting 2 hours for help like some places!

Sandy Kurka

Apr 2026

via Google ↗

It is a lovely place and the staff was so helpful and knew every person without having to look anything up. It made us feel confident in our loved ones care!

K Greig

Nov 2025

via Google ↗

So beautiful and clean. What a wonderful place for my loved one to be. Everyone is very caring and kind.

Janet Johnson

Oct 2025

via Google ↗

Have a friend there. Like alot of places, staff is combo of those that care and do a good job and some that do not. No consistency. Menu tends to be very heavy on pasta and chicken. Seniors need protein and variety and homecooked meals not prepared frozen stuff full of preservatives or salt and chemicals. Food in general also not really for diabetics or heart patients. They do have one good chef. Food served also tends to be too trendy and spicy . Not enough desserts to go around, Snacks in the front area like the kitchen are locked up because of stealing.... and not by residents either who pay for that. Maybe a snack cart or two could go around or they could have a snack time in the dining area. Parking for guests is very limited and the half moon parking is not lined out and you have to jump a curb to get in... Price is however reasonable compared to other places I have seen for what you are getting.

Donald Green

Sep 2025

via Google ↗

Facility is beautiful and always clean, the staff is polite kind and a pleasure to interact with

Request information

Ask about availability, pricing, or a tour.

Have you already been in touch with StoryPoint Concord Township?

By submitting, you're okay with us and StoryPoint Concord Township reaching out by phone, email or text. Always free for families; if you move in, the community may pay us a referral fee, never you.

Frequently Asked Questions

What types of care does StoryPoint Concord Township offer?

StoryPoint Concord Township offers Assisted Living and Independent Living.

Where is StoryPoint Concord Township located?

StoryPoint Concord Township is located at 7960 Auburn Rd in Painesville, Ohio.

What do families say about StoryPoint Concord Township?

Families describe this community as clean, welcoming, and staffed by caregivers who know residents by name and build personal relationships, including with those living with dementia. Most reviewers rate their experience very highly, praising communication with families and the range of activities offered. A smaller number of reviews raise concerns about food variety, inconsistent staff performance, and at least one serious delay in emergency response.

How can families visit StoryPoint Concord Township?

Submit the Request Information form on this page, or contact StoryPoint Concord Township directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at StoryPoint Concord Township? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Painesville.

Heisley Park Senior Apartments

Heisley Park Senior Apartments

Painesville, Ohio4.1 mi

4.4(19)

Independent Living

Heritage Healthcare of Painesville

Heritage Healthcare of Painesville

Painesville, Ohio4.4 mi

4.3(71)

Skilled Nursing / Long Term Care

Homestead Ii

Homestead Ii

Painesville, Ohio4.4 mi

4.2(39)

Skilled Nursing / Long Term Care

Grand River Health and Rehab Center

Grand River Health and Rehab Center

Painesville, Ohio4.4 mi

3.7(113)

Skilled Nursing / Long Term Care

Concord Village Skilled Nursing & Rehabilitation

Concord Village Skilled Nursing & Rehabilitation

Concord, Ohio4.4 mi

3.2(103)

Skilled Nursing / Long Term Care

Haven Home Assisted Living

Haven Home Assisted Living

Mentor, Ohio4.5 mi

3.7(6)

Assisted Living

Prefer to stay home?

Home care agencies serving Painesville bring help to the house: daily living, companionship, and respite for family caregivers.

Get matched with home care →All home care agencies in Painesville →
Right at Home

Right at Home

Beachwood, Ohio19.7 mi

4.9(231)

Home care · no referral needed

Extol Haven HomeCare

Extol Haven HomeCare

Mayfield Heights, Ohio13.6 mi

5(11)

Home care · no referral needed

Homewatch CareGivers of Beachwood

Homewatch CareGivers of Beachwood

Beachwood, Ohio19 mi

4.6(57)

Home care · no referral needed