Traci Sullivan
Jun 2026
My mother has lived here for a little over a year. Things were much better when Kristi and John worked here. Kristi was kind, responsive, and genuinely cared about the residents. She made the community feel like home while still managing the demands of a corporation that often seems more focused on policies and profits than people. She did an excellent job balancing resident needs with corporate expectations. Unfortunately, there are several ongoing issues that prospective residents should consider before signing a lease. First, parking is a significant problem. If you have family and friends who visit regularly, this may not be the place for you. There are only a handful of unassigned parking spaces on the entire property. Residents must go through a lengthy process to obtain an assigned parking space, and even then, parking can be challenging. Visitors often struggle to find a place to park. I honestly question how this parking plan was ever approved. If you own more than one vehicle, or if you are a married couple with two cars, be prepared for additional challenges and expenses. Unless you pay extra for a garage space, parking can become a daily frustration. Another design flaw is the lack of a convenient drop-off and pick-up area at the front entrance. A circular drive or roundabout would have made much more sense, especially for a community serving residents age 55 and older. What I find most frustrating is the contradiction in the property's design and policies. On one hand, management seems to assume that residents over 55 will have only one vehicle and limited transportation needs. On the other hand, residents are expected to walk considerable distances from parking areas, shovel snow, and navigate stairs whenever the building's single elevator is out of service. While there are positive aspects of the community, the parking situation, accessibility concerns, and rigid policies have created unnecessary challenges for residents and their families. These issues should be carefully considered before choosing to live here.
