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Willoughby Hills Senior Apartments

35100 Chardon Rd

4.6(57 ratings)

Willoughby Hills Senior Apartments, photo 11 / 6

Quick Facts

Utilities
Electric, heat, water, internet, cable included in rent
Accessibility
Building reported as not handicap accessible
Rent trend
Annual rent hikes of $100-$300 reported by residents

What Families Think

Families and residents describe Willoughby Hills as a friendly, well-run 55+ apartment community where staff members like Morgan, Tami, Brian, and Holli are frequently singled out for responsiveness and warmth. Some residents, however, report steep annual rent increases and occasional maintenance or cleanliness lapses, including one report of unaddressed mold and another of unshoveled, icy sidewalks.

The Good

  • Staff frequently praised as attentive and responsive
  • Manager known by name, personal relationships with residents
  • Community feels close-knit and welcoming
  • Utilities included in rent
  • Prompt maintenance response noted by several residents
  • Wide range of weekly activities and classes

The Bad

  • Several residents report steep annual rent increases ($100-$300+)
  • One report of unaddressed mold in an apartment for months
  • One report of icy, unshoveled sidewalks causing falls
  • One report of unresponsive staff over a waitlist deposit refund

AI-generated from reviews and community data.

Willoughby Hills Senior Apartments is a senior living community in Willoughby Hills, Ohio offering Independent Living. Amenities include Fitness Center, Gathering / Activity Spaces and Social Activities. Families rate it 4.6 out of 5 across 57 reviews.

About Willoughby Hills Senior Apartments

Willoughby Hills Senior Apartments is a 55+ active adult community offering 1-bedroom and 2-bedroom apartments for independent senior living in Willoughby Hills, Ohio. Located in a peaceful, wooded setting just off Chardon Road, the community provides maintenance-free living designed for seniors seeking independence without the burdens of homeownership.

The community features a range of on-site amenities including a fitness center, community room, lounge, family room, and beauty salon/barber shop. Utilities including electric, heat, water, garbage, internet, and cable television are included in rent.

Willoughby Hills offers regular activities and programs designed to foster connection among residents. Weekly events include Bingo Night on Wednesday evenings, exercise classes on Tuesday and Thursday mornings, chair yoga on Monday evenings, a social gathering on Friday evenings, and card and games on the fourth Saturday of each month.

The location provides convenient access to shopping, dining, medical facilities, and cultural attractions. The community is situated just minutes from Interstate 90 and Route 91, with proximity to shopping centers, restaurants, parks, and nearby Cleveland suburbs. The setting balances a serene, secure environment with easy access to everyday conveniences and entertainment options in the area.

Types of Care at Willoughby Hills Senior Apartments

Independent Living

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Multiple Floor Plans
  • Wheelchair Accessible
  • Wi-Fi / High-Speed Internet

Community Amenities

  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Salon / Barber

Activities

  • Arts and Crafts
  • Games
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Willoughby Hills Senior Apartments

4.6overall · 57 ratings combined

4.6★ on Google (57)

Joan

Jun 2025

via Google

As our manager, Morgan is doing a fine job. Her daily automated phone calls keep us up -to -date with activities scheduled as well as current status with any inspections due. We are a friendly community and Morgan promotes that with an “open door “ , ready to listen and giving suggestions as to new activities. Our building is kept clean and in reoair

Marjorie Knaus

Jun 2025

via Google

I have lived here for 9 years and I like it very much. Management has always been good for me and I've had a minimum of problems. Our office manager, Morgan Matthews, is very agreeable and helps out everyone that she can.

Gary Andryszak

Jun 2025

via Google

Maintenance technician, when needed, response in a timely manner.

Mary Ryan

Jun 2025

via Google

Moved in 4 years ago after selling our home. Morgan, the building manager, works at keeping up with requests from residents and introducing ideas for community involvement. The area is conveniently close to stores & restaurants. Residents are mostly friendly & helpful. It is our home now & are pleased with our apartment.

Kathy Conrad

May 2025

via Google

I have lived here for just over a year.love my apartment, it feels like home. Morgan is the manager and she addresses issues immediately. She is a big help to us residents. The residents here are very welcoming and friendly. Also Activities are available to join in on.<br>Kathy C

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Frequently Asked Questions

What types of care does Willoughby Hills Senior Apartments offer?

Willoughby Hills Senior Apartments offers Independent Living.

Where is Willoughby Hills Senior Apartments located?

Willoughby Hills Senior Apartments is located at 35100 Chardon Rd in Willoughby Hills, Ohio.

What do families say about Willoughby Hills Senior Apartments?

Families and residents describe Willoughby Hills as a friendly, well-run 55+ apartment community where staff members like Morgan, Tami, Brian, and Holli are frequently singled out for responsiveness and warmth. Some residents, however, report steep annual rent increases and occasional maintenance or cleanliness lapses, including one report of unaddressed mold and another of unshoveled, icy sidewalks.

How can families visit Willoughby Hills Senior Apartments?

Submit the Request Information form on this page to connect with Willoughby Hills Senior Apartments and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Prefer to stay home?

Home care agencies serving Willoughby Hills bring help to the house: daily living, companionship, and respite for family caregivers.