VelvetASMR
Jun 2026
do not bring your family here they ignore their patients call button for hours on end, they are understaffed and do not give proper care to them at all
101 Plantation Street
3.6(34 ratings)· Worcester average: 3.5
1 / 5CMS Care Compare
Families generally describe strong rehabilitation care at Saint Francis, highlighting attentive physical, occupational, and dialysis-related therapy. Most reviewers praise the nursing and therapy staff by name and describe genuine warmth from the broader community, though one report raises serious concerns about staffing and call-button response times.
AI-generated from reviews and community data.
Saint Francis Rehabilitation and Nursing Center is a skilled nursing / long term care community in Worcester, Massachusetts. The community is licensed for up to 137 residents.
Families rate Saint Francis Rehabilitation and Nursing Center 3.6 out of 5 based on 34 Google reviews.
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Help Me Choose3.6overall · 34 ratings combined
3.6★ on Google (34)
VelvetASMR
Jun 2026
do not bring your family here they ignore their patients call button for hours on end, they are understaffed and do not give proper care to them at all
Auri Ritter
Sep 2025
I was hesitant putting my mother in a rehabilitation center in the 1st place. This place has been wonderful. My mother is walking & doing great. Staff was very tentative with my mother. The physical therapy team rocked!!!! Thank you St Francis Rehabilitation center. ❤️
Paul Jones
Feb 2025
Very impressive rehab center. It is one of the few places around with a dialysis den, which is a HUGE benefit for patients who may be living with kidney disease and need (or may need) dialysis. All the staff look happy to be there and the patients I met seemed satisfied with their care. Great work!
greg sango
May 2024
i have had three rehab situations with St. Francis and cannot say enough about the care I received from the nursing staff and aides. I have my favorites of course. I have to say they are all ANGELS that have an extreme ability to hide their wings. I keep looking for a fallen “pin feather” but can’t find one. That’s how wonderful they are. Greg Sango
Laurie Smits
Jun 2022
My elderly mother spent 50 days at the Grafton area Saint Francis Rehab Facility where she received excellent care from their nurses, CNA's, physical therapists and occupational therapists. I visited daily and witnessed her quality of care. She received physical therapy 5 days each week and occupational therapy 7 days each week. The amount of time in therapy was important to us and we were very happy that she was actively involved daily. All therapists worked closely with her targeting specific needs. They provided extra exercises for her to practice on her own, whether she was in bed or in the wheelchair. She enjoyed going down to the gym for higher level therapy. Most importantly, they applauded her successes and communicated her strengths and weaknesses with me. The entire staff at Saint Francis were very friendly and professional. They all worked tirelessly for the patients and asked if they needed anything else. There were times my mother needed help with everything: eating, sitting up, adjusting the bed, dressing, using the restroom, and more. She was frustrated she couldn't help herself more. This staff always helped her in a friendly manner and always let her know it was ok, not to worry. Even the girl cleaning her room would address her by her first name, ask how she was doing each day and talk with her for just a couple minutes. The Caseworker would come by and check on my mother and discuss her progress and options. Even if I walked by the Priest outside, he would ask how my mother was doing. The Saint Francis community took a genuine interest in my mother and truly cared about her. These few minutes of conversation made my mother feel like she was part of their family and gave me peace of mind. For food, they have a menu selection for lunches and dinners. If you don't care for the menu items, they always have some food available that you can request anytime: soup, grilled cheese, chicken tenders, sandwiches, hamburgers, cheeseburgers and more. While this facility may not be as new as some others, it is clean and well maintained. What truly makes it special are their staff members. Thank you Saint Francis for all you do!
Saint Francis Rehabilitation and Nursing Center offers Skilled Nursing / Long Term Care.
Saint Francis Rehabilitation and Nursing Center is located at 101 Plantation Street in Worcester, Massachusetts.
Families generally describe strong rehabilitation care at Saint Francis, highlighting attentive physical, occupational, and dialysis-related therapy. Most reviewers praise the nursing and therapy staff by name and describe genuine warmth from the broader community, though one report raises serious concerns about staffing and call-button response times.
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