MyLivingChoice

The Springs of Richmond

400 Industries Road

4.2(110 ratings)· Richmond average: 4.2

The Springs of Richmond, photo 11 / 5

Quick Facts

Total units
70
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
70
Therapy Services
On-site inpatient and outpatient PT/OT therapy
Location
Located near Reid Health medical campus
Stay Type
Supports repeat short-term rehab stays

What Families Think

Families describe The Springs of Richmond as a warm, well-run skilled nursing and rehab community where staff go out of their way to keep residents comfortable and families informed. Reviewers consistently highlight the therapy team, attentive nursing and CNA staff, and a clean, odor-free facility. Several reviewers mention returning for multiple stays, citing consistent quality of care over time.

The Good

  • Praised for compassionate, attentive nursing and CNA care
  • Strong inpatient and outpatient PT/OT therapy team
  • Facility described as clean with no unpleasant odors
  • Active daily activities calendar and outside trips
  • Meals noted for good variety and generous portions
  • Staff communicate proactively with families on care and billing

The Bad

  • No published pricing; families must contact directly for cost details

AI-generated from reviews and community data.

The Springs of Richmond is a senior living community in Richmond, Indiana offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 110 reviews.

About The Springs of Richmond

The Springs of Richmond is a skilled nursing / long term care community in Richmond, Indiana. The community is licensed for up to 70 residents.

Families rate The Springs of Richmond 4.2 out of 5 based on 110 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at The Springs of Richmond

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Transportation Services

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of The Springs of Richmond

4.2overall · 110 ratings combined

4.2★ on Google (110)

3D Jeff B

Jun 2026

via Google

I truly cannot say enough good things about The Springs of Richmond. As someone who worked in nursing care for sixteen years, including seven years as a CNA in various facilities, and having placed family members in other homes, I can confidently say that nothing compares to this place. From laundry, housekeeping, and maintenance to HR, the wait staff, and the cook staff, every single department goes above and beyond. The therapy team, providing both inpatient and outpatient physical and occupational therapy, is exceptional and incredibly dedicated. The nursing team and CNAs are also top-notch, providing professional care with genuine respect. The location is also excellent, situated on one of the more recent stretches of road and being one of the first businesses along that stretch, lying directly between CVS and Hill's Pet Nutrition. I also love their accessible sidewalk that goes all the way around the building, which is great for people in wheelchairs and walkers to get some exercise. There are bird feeders outside some residents' windows, and the courtyards are just beautiful with patches of flowers and well-manicured shrubs. Plus, the courtyards all have large patios and one courtyard includes a two-hole putting green. One of the most remarkable things about The Springs of Richmond is the infectious positive energy that seems to flow through every single employee. I have never experienced this level of genuine positivity in a healthcare facility before, and it truly infused me with a sense of energy and optimism during my recovery. As I look ahead to my next spinal surgery, I hope to be approved to return to The Springs again.

Ronda Davis

Jun 2026

via Google

During my 3 week stay, everyone I was in contact with was very professional, yet friendly, very attentive to needs and wants.<br>Even physical therapy was fun and never boring!<br>The food was delicious, well presented, and abundant.<br>Many activities daily, visitors anytime, and pets welcome to visit.<br>If I'm in the position I would need a transitional facility again, or assisted living, this is the place I'd choose!

Sandra Marcum

Jun 2026

via Google

Ive now heard it said that rehab facilities are not for everyone. I found this true. I went due to TKR and my family didnt want me to go home right after surgery. Meds were not brought on a schedule, sometimes waited 1-4 hours. Ice was not provided regularly which is very important post knee replacement surgery. Water was spilled on the floor all the way to barhroom and left. A nurse reported giving me meds which I didnt have on my chart. Super said she gave them to me. It was a mixup with someone across the hall. Its very loud so hard to sleep. Tv's loud and doors open, all hours. No PT received, none on weekends. Showers overflow so they put a towel on shower floor and on the floor, which is unsafe. Food was ok and staff there very, very pleasant and helpful. They would make things not on the menu. I was impressed with them.<br>Bed linens were not changed on a 4-nite stay.<br>This facility might be better geared for those needing a nursing home.<br>All in all, I did everything for myself except prepare meals.<br>There are some good people there, so it seems more of a management and training issue for those rehabbing from surgery.

Nicholas Buck

Jun 2026

via Google

My grandma, aunt and uncle was there all at once for a duration of time and mostly I just have to say that one person in particular was amazing doing her job Raven McCracken really did her best in taking care of my family and making their food correctly to their dietary needs with love and care, she talked to them with respect and listened with tenderness, she has my respect and appreciation

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Government Inspection History

10 inspection visits in the last three years, 50 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 13, 2026Fire Safety StandardHealth Standard9 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected Mar 10, 2026

  • Have horizontal exits used in accordance with safety requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 26, 2026

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2026

  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2026

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 3, 2026

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2026

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2026

Jan 29, 2026Health Complaint3 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 13, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 13, 2026

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 13, 2026

Nov 13, 2025Health Complaint2 citations
  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 18, 2025

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 18, 2025

Jun 4, 2025Health Complaint5 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 5, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 13, 2025

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 13, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 13, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 13, 2025

Feb 14, 2025Fire Safety StandardHealth ComplaintHealth Standard14 citations
  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 21, 2025

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2025

  • Meet requirements for sections of health care facilities separated by fire resistive construction.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 7, 2025

  • Have simulated fire drills held at unexpected times.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 21, 2025

Aug 9, 2024Health Complaint1 citation
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 3, 2024

Jun 26, 2024Health Complaint1 citation
  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 15, 2024

May 17, 2024Health Complaint4 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jun 9, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 9, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 9, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 9, 2024

Dec 4, 2023Fire Safety StandardHealth Standard9 citations
  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 1, 2024

  • Have an externally vented heating system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 1, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 1, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 1, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2023

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2023

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2023

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2023

Jul 27, 2023Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 18, 2023

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 18, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Springs of Richmond offer?

The Springs of Richmond offers Skilled Nursing / Long Term Care.

Where is The Springs of Richmond located?

The Springs of Richmond is located at 400 Industries Road in Richmond, Indiana.

What do families say about The Springs of Richmond?

Families describe The Springs of Richmond as a warm, well-run skilled nursing and rehab community where staff go out of their way to keep residents comfortable and families informed. Reviewers consistently highlight the therapy team, attentive nursing and CNA staff, and a clean, odor-free facility. Several reviewers mention returning for multiple stays, citing consistent quality of care over time.

How did The Springs of Richmond do on recent health and safety inspections?

The Springs of Richmond had 10 government inspection visits in the last three years, with 50 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Springs of Richmond?

Submit the Request Information form on this page to connect with The Springs of Richmond and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at The Springs of Richmond? Claim this listing to update photos, pricing, and details. It's free.

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