Polly Miller
Apr 2026
Real people. Real families. Real kindness. Less stressful climate all around as far as my experience has taken me so far. I haven't heard a discouraging word and that brings me comfort.
1 / 5CMS Care Compare
Families describe Arbor Trace as a warm, attentive community offering assisted living, rehabilitation, long-term care, and memory support all in one place. Reviewers highlight strong nursing and therapy staff, a clean environment, and a smooth transition process for both short-term rehab stays and permanent moves. Despite consistently positive written reviews, the overall Google rating sits at 3.5, suggesting some experiences aren't reflected in the comments shown.
AI-generated from reviews and community data.
Arbor Trace is a senior living community in Richmond, Indiana offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.5 out of 5 across 30 reviews.
Arbor Trace Health & Living Community is an assisted living, rehabilitation, long-term care, and memory support community located in Richmond, Indiana. The facility offers multiple levels of care in one location to meet varying senior living needs.
The community features on-site amenities including bistros, a movie theater, a beauty salon, and outdoor patios. Rehabilitation programs are available to help residents maintain and improve their strength and overall health through structured routines and therapy services.
Arbor Trace offers a variety of events and activities on campus throughout the year, allowing residents to stay engaged and connected. The community emphasizes an active lifestyle with regular programming designed to keep residents involved in their daily lives.
The facility is situated in Richmond, Indiana, a community described as rich in history and built on strong community ties. The location provides convenient access to the heart of Richmond while maintaining a residential feel.
The staff at Arbor Trace is described as a team of experts across all areas of senior living. The nursing and support staff are noted for their attentiveness to resident needs and commitment to creating a family-like environment for those in their care.
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Help Me Choose3.5overall · 30 ratings combined
3.5★ on Google (30)
Polly Miller
Apr 2026
Real people. Real families. Real kindness. Less stressful climate all around as far as my experience has taken me so far. I haven't heard a discouraging word and that brings me comfort.
RHONDA “JOY JOY” WEATHERLY
Oct 2024
Good place to heal up people are helpful and always something happening
ITDS Dispatchers
Jul 2024
When looking for an assisted living facility we looked at three different facilities. We chose Arbor Trace for several reasons. Overall level of care offered, safety, quality of staff and value for the money spent. After a month we realize we made an excellent choice. Wendy was excellent in facilitating our move from home to an assisted living facility. My parents enjoy the food at the Bistro, the activities and the Sunday church services. My parents live together at Arbor Trace with a one bedroom which includes a kitchen, living room, bedroom, 1 full bathroom and has a walk out to their private patio. We have switched over to use the doctors at Arbor Trace and they have been great. The nurses, Tammy and Justin have also been a great help for my parents. I would highly recommend Arbor Trace for an Assisted Living facility.
bradley taylor
Feb 2024
I received the BEST care ever after having open heart surgery! The leadership is tops and the entire staff genuinely cares about the patient, in thier time of need. I will definitely choose Arbor Trace in the future, if ever needed. They made my rehab go smoothly! Thank you!
T
Jan 2024
Terrible place to send a loved one. My grandmother lives here. The food is terrible there is a distinct lack of community. Community activities are the bare minimum they can get away with. Since the covid plandemic hit, they have somehow managed to become worse, more understaffed, and generally just a bad place to live. I wish there was another alternative for the people living here but social security and disability for the elderly has been gutted. There is a serious sickness in our society, and this establishment is a symptom.
4 inspection visits in the last three years, 27 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 3, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 19, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 11, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 19, 2024
Have an externally vented heating system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 19, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 14, 2023
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2023
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2023
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2023
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2023
Provide or obtain dental services for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity C of L: potential for minimal harm, widespreadCorrected Apr 1, 2023
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Apr 1, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Arbor Trace offers Skilled Nursing / Long Term Care.
Arbor Trace is located at 3701 Hodgin Rd in Richmond, Indiana.
Families describe Arbor Trace as a warm, attentive community offering assisted living, rehabilitation, long-term care, and memory support all in one place. Reviewers highlight strong nursing and therapy staff, a clean environment, and a smooth transition process for both short-term rehab stays and permanent moves. Despite consistently positive written reviews, the overall Google rating sits at 3.5, suggesting some experiences aren't reflected in the comments shown.
Arbor Trace had 4 government inspection visits in the last three years, with 27 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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