Jennifer Hollaway-Mitchem
Oct 2025
Good company close in Richmond, IN
1 / 3Quick Facts
- Caregiver matching
- Clients can request or change caregivers anytime
- Shift coverage
- Can staff 24-hour in-home care shifts
- Employer responsibilities
- Agency handles background checks, insurance, and payroll
- Transitional care
- Offers recovery support after hospital discharge
- Ownership
- Locally owned and run by Tom and Mindy
What Families Think
Families largely describe SYNERGY HomeCare of Richmond as a responsive, compassionate home care agency, with numerous reviewers specifically praising owners Tom and Mindy and the caregivers assigned to their loved ones. Reviewers highlight strong communication, flexible scheduling (including 24-hour coverage), and caregivers who form genuine bonds with clients. One dissenting review describes a contentious personal dispute that stands apart from the otherwise consistent praise.
The Good
- Caregivers often described as becoming genuine friends
- Owners Tom and Mindy personally responsive to families
- Flexible scheduling including full 24-hour shifts
- Clients can request or change caregivers anytime
- Support for dementia, post-surgery, and hospice-adjacent care
- Quick response to changing care needs over time
The Bad
- One report describes a serious personal dispute with the agency
- No published pricing information available
AI-generated from reviews and community data.
SYNERGY HomeCare is a senior living community in Richmond, Indiana offering Independent Living and Skilled Nursing / Long Term Care. Amenities include Transportation Services, Housekeeping and Laundry Service. Families rate it 4.6 out of 5 across 16 reviews.
About SYNERGY HomeCare
SYNERGY HomeCare of Richmond is a home care agency located in Richmond, Indiana, providing non-medical home care services to help people remain in their homes while receiving compassionate support tailored to their individual needs.
The agency offers a wide range of services including personal assistance with bathing and dressing, companion care to reduce isolation and loneliness, and support with housekeeping, errands, and transportation. Specialized services include transitional care through their ConciergeCare program for post-surgery and hospital discharge recovery, as well as care for new mothers. The agency also provides support for individuals experiencing dementia or memory loss.
SYNERGY HomeCare has earned recognition as a top-ranking home care agency based on satisfaction scores gathered by Home Care Pulse, an independent satisfaction research firm. Clients can request specific caregivers and have the option to change caregivers at any time until they are completely satisfied with the match.
Care can be arranged immediately or at the client's convenience, and services are designed to adapt as needs change over time. The agency handles employment responsibilities, background checks, insurance, and payroll considerations that would otherwise fall to families hiring private caregivers independently.
Types of Care at SYNERGY HomeCare
At-Home CareIndependent LivingSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- Housekeeping
- Laundry Service
- Transportation Services
Activities
- Grocery Shopping and Errands
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Help Me ChooseReviews of SYNERGY HomeCare
4.6overall · 16 ratings combined
4.6★ on Google (16)
Dontae Robinson
Jun 2025
You will not silence my voice. Y’all physically and emotionally attacked me for trying to get get my car fixed. Deleting my truth is beyond crazy to me.
A Google User
Sep 2023
Fantastic service from amazingly caring SYNERGY HomeCare.
Joanna Young
Sep 2023
Fantastic service from amazingly caring SYNERGY HomeCare.
Kate Rogers
May 2023
The management team at this Synergy are top notch. I think they really do care about helping seniors safely stay in their own home.
Frequently Asked Questions
What types of care does SYNERGY HomeCare offer?
SYNERGY HomeCare offers At-Home Care, Independent Living and Skilled Nursing / Long Term Care.
Where is SYNERGY HomeCare located?
SYNERGY HomeCare is located at 1605 Chester Blvd in Richmond, Indiana.
What do families say about SYNERGY HomeCare?
Families largely describe SYNERGY HomeCare of Richmond as a responsive, compassionate home care agency, with numerous reviewers specifically praising owners Tom and Mindy and the caregivers assigned to their loved ones. Reviewers highlight strong communication, flexible scheduling (including 24-hour coverage), and caregivers who form genuine bonds with clients. One dissenting review describes a contentious personal dispute that stands apart from the otherwise consistent praise.
How can families visit SYNERGY HomeCare?
Submit the Request Information form on this page to connect with SYNERGY HomeCare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at SYNERGY HomeCare? Claim this listing to update photos, pricing, and details. It's free.
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Prefer to stay home?
Home care agencies serving Richmond bring help to the house: daily living, companionship, and respite for family caregivers.
