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Brickyard Healthcare - Richmond Care Center

1042 Oak Dr

3.5(28 ratings)· Richmond average: 4.2

Brickyard Healthcare - Richmond Care Center, photo 11 / 5

Quick Facts

Total units
87
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
87
Quality Recognition
Received 2018 AHCA/NCAL Bronze Quality Award
Stay Types
Serves both long-term and short-term rehab residents

What Families Think

Reviews of this skilled nursing and rehab center are sharply divided: some families praise friendly staff, clean rooms, and effective therapy for short-term rehab stays, while others report serious safety and care failures for long-term residents. The negative reviews describe unaddressed falls, slow responses to help calls, and communication breakdowns with families.

The Good

  • Friendly, helpful staff noted by rehab families
  • Facility described as extremely clean
  • Food praised as good by at least one family
  • Physical therapy program helping residents recover
  • Received 2018 AHCA/NCAL Bronze Quality Award

The Bad

  • Multiple reports of slow or ignored response to calls for help
  • One report of a fall risk resident left unattended in unlocked wheelchair, resulting in broken hip
  • One report of medications forced or over-administered without family input
  • Several complaints about inconsistent, cold, or incorrect meals
  • One report of missing medical records and unaccounted-for resident funds

AI-generated from reviews and community data.

Brickyard Healthcare - Richmond Care Center is a senior living community in Richmond, Indiana offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 3.5 out of 5 across 28 reviews.

About Brickyard Healthcare - Richmond Care Center

Brickyard Healthcare - Richmond Care Center is a skilled nursing facility located in Richmond, Indiana, serving both long- and short-term residents. The community is situated approximately one mile southwest of Middle Fork Reservoir and less than two miles from the Wayne County Historical Museum.

The center provides skilled nursing care with an emphasis on therapy services. The facility maintains a therapy program and staff who work to share knowledge with residents and families about skilled nursing needs. The community has been recognized as a recipient of the 2018 American Health Care Association (AHCA) and National Center for Assisted Living (NCAL) Bronze Quality Award.

Brickyard Healthcare aims to foster a sense of belonging, comfort, and care for residents while providing peace of mind for their families.

Types of Care at Brickyard Healthcare - Richmond Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

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Reviews of Brickyard Healthcare - Richmond Care Center

3.5overall · 28 ratings combined

3.5★ on Google (28)

Dylan

Oct 2025

via Google

Please dont let your family members go here my aunt that was there was a fall risk with dementia they left her in a unlocked wheel chair alone she got up fell and broke her hip medical records come up missing money in her account was spent to the last dollar then my uncle was there 2 months they didn't even tell me till after he passed and they shipped is body off im his next of kin

Barbara Piekarski

Aug 2025

via Google

Where do I even start? This place is horrible. I was admitted in here on 12/20/24 after needing care from a stroke and beginning recovery start from an eating disorder. I transferred from another state. I was only supposed to be in this crappy facility for 3 months but was in here for 6 months. When I first got here, I had to share a room with another resident. It was annoying because she would push her call button way too much. I eventually got my own room which was a little more helpful. The therapy department didn’t do too much on helping me recover. The lady who works in memory care isn’t the nicest she’d get mad at me when I got frustrated. The food was not so good at times. It would arrive late at times, the food would be cold and the drinks would be warm. They would get my food order wrong at times and then got mad when I asked for extra portions or something different. I’m recovering from an eating disorder and they made my recovery start off worse. Then I’d get yelled at if I refused a meal. I got accused for stuff I didn’t even do, I’ve had pills shoved down my throat by force. I was forced to talk when I didn’t want to. The doctor here is horrible didn’t listen to my concerns diagnosed me with issues I don’t have and never admitted to having. I didn’t like when I signed out to go out in the community they’d ask where I was going like come on I’m a grown adult not a child. Resident scream for help constantly and get ignored by staff. They gave me too many pills and I was literally a walking zombie. My mom addressed this issue and she got completely ignored. They would monitor my phone calls I had with my mom. I would ask for water in the middle of the night and it either took them forever to give me some or they “forgot”. Staff would be in their personal phones while sitting at the nurses station and got annoyed when I would ask them for something. Shower were too cold. I hated this place it’s basically a prison. Please avoid sending your loved ones here if you can. I’m glad I finally got out of here and I will not ever step foot in this place ever again. This place needs shut down.

matt minor

Apr 2025

via Google

Too much to list here. Anything you've heard , it's probably actually worse.

Robert Grill

Feb 2025

via Google

Brickyard Healthcare is beyond deplorable. My grandma was in there for just two weeks and the amount of issues we had as outrageous. They had a diabetic patient on a regular diet that allowed them to give her ice cream and super sugary meals. The meals were often unrecognizable and even asked an employee what it was and they responded, “I don’t know.” I understand that they are busy, but when you rely on the staff for a warm nutritious meal…and often get cold and gross meals you tend to go hungry. The main issues we had while she was at Brickyard was that she had a leaky toilet that caused the tile to buckle. The floor was left soaked causing it to be a major trip hazards. Their response to our concern was to throw a wet floor sign in front of the doorway. See the attached photos below. An additional issue that we had was, when walking down the hallway we heard a women yelling out from her bathroom in her room. I walked to the nurses station and told them what room it was. We hung around the hallway for about 15min before anyone went to check on her. If this resident had fallen, ir hurt herself she could have been serious hurt. 15min can make a difference between life and death especially in the elderly population. There are additional photos of the room my grandmother stayed in attached below. Most of the positive reviews posted here are from staff.

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Government Inspection History

11 inspection visits in the last three years, 79 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 8, 2025Fire Safety StandardHealth Standard12 citations
  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2026

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2026

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 13, 2026

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2025

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2025

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2025

  • Have simulated fire drills held at unexpected times.

    Severity C of L: potential for minimal harm, widespreadCorrected Jan 13, 2026

Nov 25, 2025Health Complaint2 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionPast Non-Compliance

  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionPast Non-Compliance

Mar 5, 2025Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 4, 2025

Nov 12, 2024Health Complaint8 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 29, 2024

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 29, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 29, 2024

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 29, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 29, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 29, 2024

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 29, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 29, 2024

Sep 13, 2024Fire Safety StandardHealth ComplaintHealth Standard9 citations
  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 16, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2024

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 4, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2024

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2024

Aug 5, 2024Health Complaint2 citations
  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 22, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 22, 2024

May 6, 2024Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 25, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 27, 2024

Apr 18, 2024Health Complaint1 citation
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 1, 2024

Oct 23, 2023Health Complaint6 citations
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 6, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 6, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 6, 2023

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 6, 2023

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 6, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 6, 2023

Oct 4, 2023Health Complaint3 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 29, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 29, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 29, 2023

May 22, 2023Fire Safety StandardHealth Standard32 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedCorrected May 10, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 23, 2023

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 23, 2023

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 23, 2023

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 5, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 23, 2023

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 23, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 5, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 5, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 5, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 23, 2023

  • Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 23, 2023

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2023

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2023

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2023

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2023

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2023

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2023

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2023

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2023

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2023

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2023

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2023

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2023

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2023

  • Develop a communication plan.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 23, 2023

  • Conduct risk assessment and an All-Hazards approach.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 23, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Brickyard Healthcare - Richmond Care Center offer?

Brickyard Healthcare - Richmond Care Center offers Skilled Nursing / Long Term Care.

Where is Brickyard Healthcare - Richmond Care Center located?

Brickyard Healthcare - Richmond Care Center is located at 1042 Oak Dr in Richmond, Indiana.

What do families say about Brickyard Healthcare - Richmond Care Center?

Reviews of this skilled nursing and rehab center are sharply divided: some families praise friendly staff, clean rooms, and effective therapy for short-term rehab stays, while others report serious safety and care failures for long-term residents. The negative reviews describe unaddressed falls, slow responses to help calls, and communication breakdowns with families.

How did Brickyard Healthcare - Richmond Care Center do on recent health and safety inspections?

Brickyard Healthcare - Richmond Care Center had 11 government inspection visits in the last three years, with 79 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Brickyard Healthcare - Richmond Care Center?

Submit the Request Information form on this page to connect with Brickyard Healthcare - Richmond Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Brickyard Healthcare - Richmond Care Center? Claim this listing to update photos, pricing, and details. It's free.

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