1 / 5CMS Care Compare
Families describe The Springs at Lake Pointe Woods as a skilled nursing and rehab community where most reviewers praise the caring, consistent staff and effective physical therapy that helped loved ones recover well. A notable minority report serious lapses in communication and care coordination, especially around hospital transfers and family updates. Overall the community earns strong marks from most reviewers, but the experience appears to vary depending on which unit or staff members are involved.
AI-generated from reviews and community data.
The Springs at Lake Pointe Woods is a senior living community in Sarasota, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 87 reviews.
The Springs at Lake Pointe Woods is a skilled nursing and long-term care facility in Sarasota, Florida, with a capacity of 101 residents. The community operates both rehabilitation and residential care units.
Family experiences vary notably at this facility. Several families report strong connections with staff members across nursing and business operations, praising specific caregivers and supervisors for attentiveness and follow-through on communication. The rehabilitation environment is described as clean and well-maintained, with nursing staff noted for patience and willingness to address medical questions. One family wrote that they felt "more certain" about their placement decision with each passing day. However, one family reported serious concerns about poor communication and inadequate care oversight during their loved one's stay, suggesting inconsistency in service delivery across the facility.
The community holds a 4.3-star Google rating based on 87 reviews. The spread between five-star and one-star assessments reflects polarized experiences, with positive reviews emphasizing individual staff members' dedication and recent improvements in care documentation, while the lower rating cited communication breakdowns as a central issue.
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Help Me Choose4.3overall · 87 ratings combined
4.3★ on Google (87)
Del Harley
May 2026
I just brought my dad here @3 weeks ago and I have met one amazing person after another! Having taken care of my dad for the last many years alone, this was a really big decision for me. Each day I feel more certain that this was a great decision! I have so many kind, generous and helpful people on my team now and it feels so good! Thank you everyone from the Springs! So grateful and blessed to have chosen here and you!
Tyrone Ardon
May 2026
Our family’s experience with this rehabilitation facility was deeply concerning and extremely disappointing. Based on what we personally witnessed and experienced, we cannot recommend this center to others seeking safe and attentive care for a loved one. Throughout my mother-in-law’s stay, communication from the facility was consistently poor. Our family repeatedly attempted to obtain clear updates regarding her condition, treatment, and overall care plan, but information was often delayed, inconsistent, or incomplete. On multiple occasions, we were told she was “doing okay,” while her medical condition ultimately required additional hospitalization and multiple surgeries. What was especially troubling was that my fiancée, who is her mother’s designated power of attorney, was not properly informed in a timely manner when her mother was transferred back to the hospital for treatment and surgical procedures. In our opinion, communication regarding serious medical developments should have been handled with far greater urgency, transparency, and professionalism. We were also concerned by what appeared to be a lack of accountability when questions were raised regarding her care and the events leading up to her hospitalizations. Rather than receiving direct answers or clear explanations, many of our concerns felt dismissed or inadequately addressed. Unfortunately, even the process of retrieving her personal belongings reflected the same level of disorganization we experienced during her stay. Despite repeated communication requesting that her items be prepared appropriately, her belongings were placed into plastic bags and left shoved underneath a chair. There did not appear to be any organized inventory or documentation process in place at the time we arrived to collect them. We understand that healthcare environments can be challenging and demanding, and we appreciate the hard work many healthcare workers perform every day. However, our family’s experience with this facility raised serious concerns regarding communication, coordination of care, organization, and overall patient oversight. Families trust facilities like this with the health, safety, and dignity of the people they love. In our experience, that trust was not met with the level of care and professionalism we expected
Charlie Pugliese
Apr 2026
My Mom just came home today after 5 weeks at the Springs for rehab following hip surgery. We were both very happy with the staff and the care there. Too bad that she wasted time at another facility which basically was a setback. When I first checked out the Springs, Fritzie was great and showed me the place and I explained Mom's situation. The next day, she went to Doctor's Hospital to meet and talk to Mom, which was so nice, that meant a lot to us. And after 2 days, Mom was very comfortable at the Springs and already showing some progress. Joel and the whole crew were great working with her with PT and rehab. She was so happy with so many people there, she really loved Tomasita and so many more. The nurses are great as well. The two that I relied on the most are Anna and Karin. The kept me up to speed on everything, and when I had a question or concern, they were right on it. Great people there. So if anyone needs some rehab to get around better, I highly recommend the Springs. NOT the Pines ! Go to the Springs, you'll be glad you did. !
Rosalie Hoff
Apr 2026
I was visiting my Aunt from out of town , she’s on the rehab side. The rehab smells nice and seems very clean. My Aunt can be kinda tough but I only saw the CNA’s and Nurses being kind and patient . Nurse Amber took the time to sit and talk with us about some medical questions too and get an extra pillow for my Aunt . Highly recommended .
Maureen Cooper
Nov 2025
Edited to Add – November 2, 2025 UPDATE: Still 5-star! My mom’s journey in the Brittany Unit of The Springs at Lake Pointe Woods continues. Tanisha and Lakkossha supervisory staff in the nursing department have followed through to improve communication and documentation of Mom’s care needs -especially reassuring since I live out of state. Stirling, a newer addition to the business office, has also been a wonderful resource. He is knowledgeable about long-term care, and takes time to support families, as well as follow up on actions to improve residents’ well-being. Mom remains socially engaged with the friends she has made at The Springs. She enjoys concerts, holiday celebrations, social games, and of course, the on-site ice cream parlor — all organized by the activities team. If your loved one would benefit from being part of an active, connected community, I can confidently say we found that here. Original 2024 Review: My mom moved to The Springs at Lake Pointe Woods in 2023 from a different long-term care facility in Venice. We made the change because of 2 issues. Mom needed more social contact, and she needed direct care staff who prioritized her comfort and care. The move has made a remarkable difference in mom’s mood, social life, and daily enjoyment. She participates in activities, reads again, and loves the courtyard garden and therapy animals. What stands out most is the stable, caring staff. It is so important to see familiar faces who know moms needs and desires, rather than the constant rotation of temporary staff we experienced at another facility. The environment feels warm, competent, and resident-focused. I had no idea long term care could be so much better. I only wish we made the move sooner!
7 inspection visits in the last three years, 32 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 17, 2026
Dispose of garbage and refuse properly.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 17, 2026
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 17, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 22, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 22, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Sep 19, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jun 7, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 26, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 15, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 15, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 14, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 12, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 14, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 14, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 14, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 14, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 14, 2024
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2023
Have proper power supply for life support equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 9, 2022
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 2, 2022
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2022
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 2, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2022
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
The Springs at Lake Pointe Woods offers Skilled Nursing / Long Term Care.
The Springs at Lake Pointe Woods is located at 3280 Lake Pointe Blvd in Sarasota, Florida.
Families describe The Springs at Lake Pointe Woods as a skilled nursing and rehab community where most reviewers praise the caring, consistent staff and effective physical therapy that helped loved ones recover well. A notable minority report serious lapses in communication and care coordination, especially around hospital transfers and family updates. Overall the community earns strong marks from most reviewers, but the experience appears to vary depending on which unit or staff members are involved.
The Springs at Lake Pointe Woods had 7 government inspection visits in the last three years, with 32 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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