1 / 5California CDSS
Families generally describe Lakehouse West as a warm, well-appointed community with a beloved on-site salon and caring clinical staff, reflected in a strong 4.6 Google rating. One family, however, reported a difficult move-in experience due to poor communication from the activity director, suggesting service consistency can vary.
AI-generated from reviews and community data.
Lakehouse West is a senior living community in Sarasota, Florida offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Salon / Barber. Families rate it 4.6 out of 5 across 12 reviews.
Lakehouse West is a 32-bed assisted living community in Sarasota, Florida, offering both buy-in and rental options. The facility features amenities including a four-row movie room and hosts an on-site salon.
Families consistently praise the professional and caring approach of the clinical and support staff. The on-site salon, Lilly Pads, run by stylist Tammy Lilly, draws particular recognition for personalized service that extends to residents' apartments when needed. One family noted the staff as "very professional, loving and sincerely kind." However, one review raised significant concerns about the activity director's communication style and customer service responsiveness, describing interactions as dismissive and unhelpful during a recent move-in period.
Lakehouse West holds a 4.6 out of 5 Google rating based on 12 family reviews. Experiences at the community appear to vary notably, with most feedback highlighting the physical environment and salon services, while at least one family had a difficult initial experience with management.
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Help Me Choose4.6overall · 12 ratings combined
4.6★ on Google (12)
Christine Schrantz
Jul 2026
I am a long-standing patron of Lilly pads salon. Tammy Lilly, the owner is an excellent Hair Stylist. She is kind, caring and compassionate with all of her customers. Most importantly, I always leave thrilled with my haircut color and finish.
Diane Pelletier
Jul 2026
Lilly Pads Salon is owned by Tammy Lilly and she is amazing. While my mom was a resident there, she would go above and beyond to help my mother out in many ways. She is also a fantastic stylist. She is very dedicated to her clients and is a very hard worker.
Marcia Foote
Jul 2026
We love Lilly Pads Salon, the on-site hair stylist,Tammy, has been doing my mother's hair, and mani pedis for a long time. Now that my mother is in the ALF, Tammy is seeing her regularly and will even go to my mom's apartment if need be.<br>Thank you, Tammy for taking such good care. Your skills and kindness are top notch!!
Sarah Heinbaugh
Apr 2026
The activity director, John, was terrible to work with. Interrupting me while speaking, not friendly, impatient, Not understanding and hung up on me. Worst customer service I’ve ever experienced in my life. Especially after the fact that we just moved our elderly mother into the apartments. I think he needs a vacation or to reevaluate if he actually enjoys this job. He should be fired.
Blane Teshome
Sep 2020
I've been to a lot of assisted living facilities and no exaggeration... This is the best assisted living facility I've ever seen! in every aspect. The staff is very professional, loving and sincerely kind towards there clients.
Lakehouse West offers Assisted Living.
Lakehouse West is located at 3435 Fox Run Road in Sarasota, Florida.
Families generally describe Lakehouse West as a warm, well-appointed community with a beloved on-site salon and caring clinical staff, reflected in a strong 4.6 Google rating. One family, however, reported a difficult move-in experience due to poor communication from the activity director, suggesting service consistency can vary.
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