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Southbridge Rehabilitation & Health Care Center

84 Chapin Street

3.7(71 ratings)

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Southbridge Rehabilitation & Health Care Center — photo 11 / 5

Quick Facts

Total units
144
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
144
Care continuum
Part of Athena Health Care Systems network
Room types
Private and semi-private rooms available
Therapy services
On-site PT, OT, and speech therapy
Aging in place
Residents can stay as care needs increase

What Families Think

Reviews of Southbridge Rehabilitation & Health Care Center are sharply divided, with some praising a warm, dedicated staff and others describing serious lapses in cleanliness, food quality, and communication with families. As a skilled nursing and rehab facility within Athena Health Care Systems, it offers structured therapy for both short-term recovery and long-term residential care.

The Good

  • Staff described as warm and dedicated
  • On-site physical, occupational, and speech therapy
  • Supportive, community-like atmosphere per several reviewers
  • Structured short-term rehab pathways with therapy goals

The Bad

  • One report of unclean rooms and unwashed bed left for new patient
  • One report of strong urine and body odor throughout facility
  • One report of inadequate, low-quality meals for patients
  • One report that family was not notified after ER transfer

AI-generated from reviews and community data.

About Southbridge Rehabilitation & Health Care Center

Southbridge Rehabilitation & Health Care Center is a skilled nursing and rehabilitative care facility located in Southbridge, Massachusetts. Part of Athena Health Care Systems' continuum of care, the center serves patients requiring 24-hour nursing care and monitoring, whether for short-term recovery following hospital discharge or longer-term residential care.

The facility offers both private and semi-private rooms designed to provide a comfortable environment for residents. The clinical team includes physicians, nurses, rehabilitation therapists, and ancillary staff who work to support residents' progress and keep families informed of their care outcomes.

Rehabilitative therapy services are available on-site as prescribed by physicians, including physical therapy, occupational therapy, and speech therapy. Short-term patients benefit from structured pathways with therapy goals, exercises, and specific tasks designed to support recovery and help residents return to independent living.

As part of Athena Health Care Systems' broader continuum of care, the facility enables residents to age in place without relocating as their care needs change. Athena, established in 1984, operates skilled nursing centers, hospice, and private duty care services throughout the region.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.7overall · 71 ratings combined

3.7★ on Google (71)

J

Jun 2026

via Google ↗

I don't understand how this place is still allowed to be open. Whole place smells like urine and unwashed bodies. Whatever happened to actually TAKING CARE of people?!?! Floors are disgusting and dirty. My relative who ended up there had horrible care. When he got there, the bed was not cleaned from the person before him. Dinner for him was literally 7 sweet potatoes fries and a few pieces of "fried chicken" which was just the batter, barely any chicken. Another "meal" was two waffles, plain, no butter or anything, and they were soggy. They also never called the nearest relative when he was sent back to the ER!! This overall lack of care and hygiene is shocking. I pray this place shuts down soon if they don't get their crap together. I beg of you, never send your relative here!!

Christina Ferrari

Feb 2026

via Google ↗

If I could put a ton of negative stars I would!! If you hate yourself or your family member, then this is the place!! I've never in my life seen or heard of a nursing home or rehab run worse!! ETA According to this place, this is supposed to be a healthy meal for a diabetic on a low carb diet

Caroline Pepin

Jan 2026

via Google ↗

Incredible staff and community. I would recommend this program to family and friends. They provide top tier services and they truly care about their patients.

Liv Forest

Jan 2026

via Google ↗

Southbridge Rehabilitation Center is outstanding! The staff creates an upbeat and caring atmosphere, making everyone feel like part of a community.

Grace F

Jan 2026

via Google ↗

Southbridge Rehabilitation Center is a very supportive community! The entire team, from the administrative staff to the nurses, exude a genuine warmth and dedication that makes all the difference. They’re passionate about each person’s recovery and incredibly caring!

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Frequently Asked Questions

What types of care does Southbridge Rehabilitation & Health Care Center offer?

Southbridge Rehabilitation & Health Care Center offers Skilled Nursing / Long Term Care.

Where is Southbridge Rehabilitation & Health Care Center located?

Southbridge Rehabilitation & Health Care Center is located at 84 Chapin Street in Southbridge, Massachusetts.

What do families say about Southbridge Rehabilitation & Health Care Center?

Reviews of Southbridge Rehabilitation & Health Care Center are sharply divided, with some praising a warm, dedicated staff and others describing serious lapses in cleanliness, food quality, and communication with families. As a skilled nursing and rehab facility within Athena Health Care Systems, it offers structured therapy for both short-term recovery and long-term residential care.

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