Mike Ratliff
Jul 2025
Great place really happy with the way my mother was taken care of during her stay. Top notch administrative and staff thank you for everything!
1 / 5CMS Care Compare
Most reviewers describe South Shore Nursing and Rehabilitation as a caring, family-like facility with attentive staff and a clean environment, particularly praising the administration and rehab outcomes. However, one detailed review raises serious concerns about understaffing, slow response times, and medication management that families should weigh carefully.
AI-generated from reviews and community data.
South Shore Nursing And Rehabilitation is a senior living community in South Shore, Kentucky offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 4.6 out of 5 across 81 reviews.
South Shore Nursing & Rehabilitation is a 60-bed skilled nursing facility offering 24-hour nursing care in South Shore, Kentucky. Located in a historic building near the Ohio River, the facility provides compassionate care designed to help seniors maximize their abilities and reclaim independence through personalized therapy and care programs.
The care team is trained to assist with daily living activities and medical management, including balance training, medication management, IV therapy, and diabetes management. The facility can also arrange support services such as mental health consultations, x-rays, lab work, podiatry services, and private home and hospice care.
Each room is equipped with high-speed internet to accommodate residents' technology needs. The facility encourages residents to bring personal items to help them feel more comfortable during their stay. Whether patients require short-term or long-term care, individualized treatment plans are created to address specific needs, with services ranging from skilled nursing to physical therapy.
South Shore Nursing & Rehabilitation was recognized as a TIER 2 winner from the American Health Care Association for the 2020 quality initiative program.
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Help Me Choose4.6overall · 81 ratings combined
4.6★ on Google (81)
Mike Ratliff
Jul 2025
Great place really happy with the way my mother was taken care of during her stay. Top notch administrative and staff thank you for everything!
Ragan Adkins
Jul 2025
The executive director is amazing! She deeply cares for her patients and employees, and strives to make a difference in Greenup County!
Austin Albright
Aug 2024
If you're looking for a place to put a loved one, look elsewhere. This place is horrible. Always under staffed & all the staff is always in a hateful mood. I have a friend staying here & they refuse to get him out of bed & he has had to wait up to a hour to get cleaned up after a accident due to not being able to get to the rest room. They don't stay on top of medicines either. He has ran out of medicine he absolutely needs & has had to go sometimes 3-4 days without it. Also, the staff is quick to make false assumptions about residents. State is showing up atleast once a month now over complaints. Most of the 5 star reviews on here is from current or past employees to make the review rate look good. I'd highly ask around about this place before considering it & I promise you'll choose elsewhere.
Marisa Caudill
Jun 2024
South Shore Nursing and Rehab is a WONDERFUL facility. Very clean and cozy environment. The administrator, faculty and staff are very friendly and helpful. Exceptional care for their residents. They go above and beyond for everyone. I would highly recommend this facility to anyone looking for rehab or care for their loved ones.
Kala H
Mar 2024
My husband’s grandmother went to South Shore nursing for rehab after an illness made her so weak she could not ambulate at home. The staff has been so good to her and treat her like family. The facility is clean and the administration is wonderful and puts the best interest of the residents first. We appreciate them for taking such good care of her!
3 inspection visits in the last three years, 23 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 10, 2025
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 10, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 31, 2025
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 4, 2025
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 7, 2025
Help the resident with transportation to and from laboratory services outside of the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2025
Have properly installed hallway dispensers for alcohol-based hand rub.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 15, 2021
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 15, 2021
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2021
Provide or obtain dental services for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2021
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2021
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 1, 2019
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2019
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2019
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2019
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2019
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2019
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
South Shore Nursing And Rehabilitation offers Skilled Nursing / Long Term Care.
South Shore Nursing And Rehabilitation is located at 405 Sm Roberson Drive in South Shore, Kentucky.
Most reviewers describe South Shore Nursing and Rehabilitation as a caring, family-like facility with attentive staff and a clean environment, particularly praising the administration and rehab outcomes. However, one detailed review raises serious concerns about understaffing, slow response times, and medication management that families should weigh carefully.
South Shore Nursing And Rehabilitation had 3 government inspection visits in the last three years, with 23 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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