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Hill View Continuing Care Retirement Community

1610 28th Street

4.1(18 ratings)· Portsmouth average: 3.8

Hill View Continuing Care Retirement Community, photo 11 / 5

Quick Facts

Total units
72
Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Church related
Certified beds
72
Location
Adjacent to Southern Ohio Medical Center
Ownership
Operates as a nonprofit organization
Therapy Services
On-site physical, speech, and occupational therapy
Care Continuum
Includes a dedicated memory care unit

What Families Think

Reviews describe a continuing care community where residents move from independent living through memory care and skilled nursing as needs change, with staff often praised for compassion and skilled therapy. However, more recent reviews raise serious concerns about leadership under a new president and one report of missing valuables and poor living conditions.

The Good

  • Staff described as warm and attentive
  • Strong reputation for physical therapy staff
  • Memory care unit supports residents through Alzheimer's progression
  • Long-standing community operating since 1975

The Bad

  • One review cites missing valuables and unhealthy living conditions
  • Multiple reviewers say new leadership doesn't prioritize residents or staff

AI-generated from reviews and community data.

Hill View Continuing Care Retirement Community is a senior living community in Portsmouth, Ohio offering Independent Living, Assisted Living and Skilled Nursing / Long Term Care. Amenities include Guest Meals, Restaurant style Dining Room and Gathering / Activity Spaces. Families rate it 4.1 out of 5 across 18 reviews.

About Hill View Continuing Care Retirement Community

Hill View Retirement Community in Portsmouth, Ohio is a skilled nursing and rehabilitation center offering care across multiple levels, from independent living to nursing home care. In operation since 1975, this continuing care retirement community serves seniors at all stages of age and need, with a mission to enable residents to reach their highest level of fulfillment.

The community provides assisted living services with personalized support, as well as independent living in a resort-like setting for active seniors. Hill View offers physical, speech, and occupational therapies, along with a state-of-the-art rehabilitation facility equipped with advanced equipment. Each room is fully furnished with cable TV, telephone, WiFi, private bathrooms, and enabling devices for residents with special needs. A 24-hour emergency response system is available in every apartment home, cottage, and villa.

Portsmouth is situated at the confluence of the Scioto River and the Ohio River among the rolling Appalachian foothills of Southern Ohio. Hill View's location is adjacent to Southern Ohio Medical Center, providing convenient access to medical services. Visitors, children, grandchildren, friends, and relatives, are welcome and can share meals with residents in the dining room.

The community emphasizes a full calendar of activities and social engagement, allowing residents to enjoy an active social life, rediscover passions, and have fun on their own terms. Hill View Health Care addresses the needs of the total person by providing activities for physical, emotional, psychological, and spiritual needs. The community is organized as a 501(c)(3) non-profit organization.

Types of Care at Hill View Continuing Care Retirement Community

Assisted LivingIndependent LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible
  • Wi-Fi / High-Speed Internet

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Guest Meals
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber
  • Security
  • Transportation Services

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Hill View Continuing Care Retirement Community

4.1overall · 18 ratings combined

4.1★ on Google (18)

Jason Smith

Apr 2025

via Google

This review is for Hill view home Health.!! Casey is the Best P.T. in the world.!! He is the Rolls Royce of the physical Therapist.!! I have worked with at least 20 others in my life.!! And know one else compares to Casey I just wish Hill view Home Health could offer more services.!!

Thomas Cundiff

Feb 2023

via Google

Great care excellent service . Friendly staff and a view too enjoy .

J Lee

Sep 2020

via Google

My elderly family member has had trouble with the facility and staff. Valuables missing or misplaced, unhealthy living conditions, and more. From my experience, the higher ups do not care about their residents.

Emma Hiles

Sep 2019

via Google

The staff is wonderful. The new president is awful. He doesn’t care about the residents or the staff and is only concerned with making money. I have personally seen him talk to his staff like dogs. He has no business running a nursing home.

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Ask about availability, pricing, or a tour. Your details go only to Hill View Continuing Care Retirement Community, never sold or shared.

Government Inspection History

5 inspection visits in the last three years, 32 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 10, 2025Health Complaint1 citation
  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 2, 2026

Aug 8, 2025Health Complaint1 citation
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 27, 2025

Jul 8, 2024Fire Safety StandardHealth Standard7 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 27, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 27, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 27, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 27, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2024

Jun 24, 2022Fire Safety StandardHealth Standard12 citations
  • Meet requirements for sections of health care facilities separated by fire resistive construction.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 13, 2022

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2022

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2022

  • Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 13, 2022

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2022

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2022

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2022

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2022

  • Have power receptacles that are properly grounded.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2022

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 13, 2022

Dec 12, 2019Fire Safety StandardHealth Standard11 citations
  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2020

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2020

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2020

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2020

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2020

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2020

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2020

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2020

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2020

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2020

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Hill View Continuing Care Retirement Community offer?

Hill View Continuing Care Retirement Community offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.

Where is Hill View Continuing Care Retirement Community located?

Hill View Continuing Care Retirement Community is located at 1610 28th Street in Portsmouth, Ohio.

What do families say about Hill View Continuing Care Retirement Community?

Reviews describe a continuing care community where residents move from independent living through memory care and skilled nursing as needs change, with staff often praised for compassion and skilled therapy. However, more recent reviews raise serious concerns about leadership under a new president and one report of missing valuables and poor living conditions.

How did Hill View Continuing Care Retirement Community do on recent health and safety inspections?

Hill View Continuing Care Retirement Community had 5 government inspection visits in the last three years, with 32 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Hill View Continuing Care Retirement Community?

Submit the Request Information form on this page to connect with Hill View Continuing Care Retirement Community and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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