MyLivingChoice

Portsmouth Health & Rehabilitation

727 Eighth Street

3.3(21 ratings)· Portsmouth average: 3.9

Portsmouth Health & Rehabilitation, photo 11 / 2

Quick Facts

Total units
95
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Individual
Certified beds
95
Visiting policy
Family visits welcomed without advance scheduling
Nursing coverage
24-hour skilled nursing by RNs, LPNs, CNAs
Ownership structure
Part of a multi-facility nursing home group

What Families Think

Reviews of Portsmouth Health & Rehab are mixed, with several families praising individual nurses and therapy staff while others describe serious communication breakdowns and missed medical care. The facility offers 24-hour skilled nursing and both short-term rehab and long-term care, and is part of a multi-site nursing home group.

The Good

  • Specific nurse praised for compassionate care
  • Therapy groups highlighted as engaging by families
  • 24-hour skilled nursing and rehab staff on-site
  • Family visits welcomed without advance scheduling

The Bad

  • Multiple reports of long hold times and unanswered calls
  • One report of a missed cancer treatment appointment
  • One report of lost prescription medication
  • Several reviewers describe poor communication with families about care updates

AI-generated from reviews and community data.

Portsmouth Health & Rehabilitation is a senior living community in Portsmouth, Ohio offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Emergency Call System. Families rate it 3.3 out of 5 across 21 reviews.

About Portsmouth Health & Rehabilitation

Portsmouth Health and Rehab is a skilled nursing and rehabilitation center located in Portsmouth, Ohio. The facility offers both short-term rehabilitation services following illness or injury and long-term care services for those who require ongoing support.

The center provides 24-hour skilled nursing services delivered by Registered Nurses, Licensed Practical Nurses, Rehabilitation Therapists, Certified Nursing Assistants, and other healthcare professionals. Comprehensive rehabilitation services are designed to help patients regain independence and return home as quickly and safely as possible, with the goal of enabling them to thrive in their daily lives.

For individuals who can no longer live independently, Portsmouth Health and Rehab offers long-term care services that address medical, social, and spiritual needs. The facility develops personalized care plans for each resident and works to create a home-like environment that supports overall quality of life.

The center welcomes family visits without advance scheduling and continues to implement infection control measures. Portsmouth Health and Rehab is part of the Pavilion Healthcare Family of skilled nursing and rehabilitation facilities.

Types of Care at Portsmouth Health & Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Portsmouth Health & Rehabilitation

3.3overall · 21 ratings combined

3.3★ on Google (21)

Jeremiah Morrow

Apr 2026

via Google ↗

Lisa E. loves having fun therapy groups for the patients. Just one of many things that sets the patient experience apart from others in the area!

Paola Perez

Jan 2026

via Google ↗

They don’t care for their patients nor their loved ones trying to reach them. Called multiple times and was on hold for a while and my loved one wasn’t given proper care when we visited she was saying she was thirsty but where are the nurses then?? I’m debating moving my loved one this is ridiculous

65meena

Dec 2025

via Google ↗

Horrible experience patient was there for physical therapy left in bed in gown for days with no therapy not dressed you try to call 3rd floor nursing station and all they do is hang up on you. They also " lost" his Ozempic, was told a nurse was coming out to talk to us about it, never happened. Administration..you have my name and number on the message I left you days before discharge.

Jackie Coleman

Sep 2025

via Google ↗

Went to visit a loved one at this facility, and was greeted by an exceptional nurse by the name of Stephanie Bryant. Her professionalism was awesome. It gives me peace knowing that a nurse like her is in charge of care for my Aunt. I Would recommend this facility family and friends. Thanks for all that you do and keep up the good work

Herbert Shearer

Sep 2025

via Google ↗

Please if you love your family do not bring them here. Me and my wife have been trying to get ahold of anyone in regards of her mother. She has been trying to call them sense 2pm it's not 7 and she's been on hold for almost an hour now. We were called by her cancer clinic and told she missed a appointment Thursday so they rescheduled it for Monday, apparently they also didn't take her to her Monday appointment which we found out today from the cancer clinic not the rehab. We have been trying to talk to anyone about her mother for almost two weeks (to give us an update on her health which they told us they would do in a few days sense we last spoke) so now at this point it's been a week and a half with them giving us no contact other than being placed on hold. Tomorrow either me or my wife will be up there to speak to someone personally about getting this matter reported to the insurance and her transfered. This has not been a problem more recently they have been a struggle to deal with for the last 2 months.

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Government Inspection History

4 inspection visits in the last three years, 28 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jul 31, 2025Fire Safety StandardHealth Standard4 citations
  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 27, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 27, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2025

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2025

Apr 29, 2024Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 10, 2024

Oct 5, 2023Fire Safety StandardHealth Standard7 citations
  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 10, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 10, 2023

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2023

  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2023

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 10, 2023

Mar 14, 2022Fire Safety StandardHealth Standard16 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 13, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 13, 2022

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 13, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 13, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 13, 2022

  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 13, 2022

  • Provide properly sized and located linen or trash receptacles.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 13, 2022

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 13, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 13, 2022

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 13, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 13, 2022

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 13, 2022

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 13, 2022

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 13, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 13, 2022

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 13, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Portsmouth Health & Rehabilitation offer?

Portsmouth Health & Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Portsmouth Health & Rehabilitation located?

Portsmouth Health & Rehabilitation is located at 727 Eighth Street in Portsmouth, Ohio.

What do families say about Portsmouth Health & Rehabilitation?

Reviews of Portsmouth Health & Rehab are mixed, with several families praising individual nurses and therapy staff while others describe serious communication breakdowns and missed medical care. The facility offers 24-hour skilled nursing and both short-term rehab and long-term care, and is part of a multi-site nursing home group.

How did Portsmouth Health & Rehabilitation do on recent health and safety inspections?

Portsmouth Health & Rehabilitation had 4 government inspection visits in the last three years, with 28 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Portsmouth Health & Rehabilitation?

Submit the Request Information form on this page, or contact Portsmouth Health & Rehabilitation directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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