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Rosemount Care Center

20 Easter Drive

3.8(72 ratings)· Portsmouth average: 3.5

Rosemount Care Center — photo 11 / 5

Quick Facts

Total units
117
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
117
Clinical services
Provides IV therapy and wound care support

What Families Think

Reviewers are divided: several families praise the rehabilitation therapy team and attentive nursing staff who helped residents recover from surgery or injury, while others report serious lapses in medication management and hygiene. Communication with families is described as excellent in some cases but inconsistent in others.

The Good

  • Rehabilitation program praised for improving mobility
  • Attentive nursing staff during recovery
  • Staff communicated regularly with families about care
  • Long-term resident recommends therapy and nursing departments

The Bad

  • Multiple reports of medication errors, including missed or misassigned doses
  • One report of urine odor and hygiene neglect
  • One account of falsified medication paperwork by an agency nurse
  • Reports of poor coordination between staff and departments

AI-generated from reviews and community data.

About Rosemount Care Center

Ayden Healthcare of Rosemount Pavilion is a skilled nursing facility in Portsmouth, Ohio, offering both short-term rehabilitation and long-term care. The community provides personalized care focused on comfort, dignity, and independence, combining skilled medical support, rehabilitation, and holistic wellness services.

The facility serves individuals recovering from surgery, acute illness, or conditions requiring IV therapy, wound care, or daily nursing oversight. Skilled nursing stays typically last from a few days to several weeks, while long-term care provides ongoing support for residents who need assistance with daily activities such as bathing, dressing, and medication management. Medicare may cover skilled nursing care if eligibility criteria are met.

Accommodations include modern, private suites designed for comfort and safety. Residents have access to fitness rooms and relaxation areas that support health and activity, as well as welcoming lounges for social engagement and connection. The facility offers nutritious, chef-prepared meals served in a comfortable setting that supports routine and community.

Family involvement is encouraged throughout the care process, with opportunities to participate in care planning and attend care conferences. The admissions team is available to review coverage options and answer financial questions regarding Medicare benefits and other payment arrangements.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.8overall · 72 ratings combined

3.8★ on Google (72)

Jordan Hyland

Jul 2026

via Google

Edited to respond: It’s not very reassuring that I’m seeing nearly identical responses across multiple reviews. I know corporate speak when I see it, and healthcare professionals should not incorporate this kind of language when their work is so important. Instead, answer this: why did my grandpa lay in bed unresponsive for over 48 hours before any imaging was done? Why did multiple nurses mention a DNR to me; did they realize he was there for a broken ankle, and that any sudden emergency SHOULD be treated? My mom and I were the first people that noticed his pupils weren’t responding to light. Why is that not part of the standard of care when a patient becomes unresponsive? I don’t even work in healthcare and I was able to notice at least two astounding points of failure.<br><br>My grandpa went to this nursing home with a broken ankle a month ago. He had moderate dementia, so we knew it was an uphill climb, but definitely a manageable condition. The nurses, aides and therapists were incredible and did what they could to help him.<br><br>The system itself? Horrible.<br><br>Everything moves so slow. Two weeks ago he started slowly drifting out of consciousness. Instead of immediately acting to find the problem, he had a different nurse every single night that had very little info from the previous shift. Each nurse was showing up like “wow, I haven’t seen him like this before.” They did what they could but the structure they were given is not conducive to taking care of patients.<br><br>He finally became unresponsive 3 days ago. Instead of sending him to the hospital to figure out what was going on, he just laid there and got worse. After two days, they finally found out he had pneumonia. It’s too late to help him now. He will be on his way to Hospice soon.<br><br>Thank you to the nurses and all of the staff that helped him. For-profit healthcare is evil. Get away from this place and go somewhere you can actually help people.

Landon Yankey

Jul 2026

via Google

This place is terrible don’t take you loved ones there.

Sarah Lusk

Jun 2026

via Google

My mom spent 6 or so weeks at Rosemount after she broke her hip and had surgery. Everyone was so attentive and took such excellent care of her. The rehab program was wonderful and got her walking and moving better than she had in years. They listened to any concerns we had and addressed them quickly and did everything they could to help keep my mom happy, healthy, comfortable, and safe. I can’t say enough good things. They were also excellent at communicating with me about my mom and her care, what was going on, things coming up, etc.

HeatherDawn Bryan

Jun 2026

via Google

I was not impressed with this facility at all. The staff delayed important procedures that put my mother's health at risk. An agency nurse falsified paperwork about pain medicine. This caused my mother to miss seven doses of her pain medicine. In this establishment, the left hand doesn't speak to the right. When you're dealing with people's health and comfort, it's a big deal. The only positive thing I can say is that the social worker, Julia, was helpful and seemed to have my mother's best interests at heart.

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Frequently Asked Questions

What types of care does Rosemount Care Center offer?

Rosemount Care Center offers Skilled Nursing / Long Term Care.

Where is Rosemount Care Center located?

Rosemount Care Center is located at 20 Easter Drive in Portsmouth, Ohio.

What do families say about Rosemount Care Center?

Reviewers are divided: several families praise the rehabilitation therapy team and attentive nursing staff who helped residents recover from surgery or injury, while others report serious lapses in medication management and hygiene. Communication with families is described as excellent in some cases but inconsistent in others.

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