MyLivingChoice

Best Care Health and Rehabilitation

2159 Dogwood Ridge Road

3.1(56 ratings)

Best Care Health and Rehabilitation, photo 11 / 5

Quick Facts

Total units
101
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
101

What Families Think

Reviews for Best Care Health and Rehabilitation are mixed, with families split between praising specific staff members for compassionate care during rehab stays and reporting serious lapses in cleanliness, dietary compliance, and handling of a deceased resident's belongings. Recent reviewers note a change in management that some feel has improved conditions.

The Good

  • Specific staff praised by name for compassion
  • Helpful with questions during rehab stays
  • New management noted as improvement
  • One reviewer described facility as clean

The Bad

  • One report of belongings mishandled after a death
  • One report of uncleanliness and disorganization
  • One report staff did not follow a special diet
  • One report of staff being unkind to a resident

AI-generated from reviews and community data.

Best Care Health and Rehabilitation is a senior living community in Wheelersburg, Ohio offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.1 out of 5 across 56 reviews.

About Best Care Health and Rehabilitation

Best Care Health and Rehabilitation is a skilled nursing / long term care community in Wheelersburg, Ohio. The community is licensed for up to 101 residents.

Families rate Best Care Health and Rehabilitation 3.1 out of 5 based on 56 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Best Care Health and Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Birthday / Holiday Parties
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Best Care Health and Rehabilitation

3.1overall · 56 ratings combined

3.1★ on Google (56)

Marion holbrook

Jul 2026

via Google

I would not recommend this horrible facility to anyone. My brother was placed there by hospital in January for a 10 day rehabilitation stay. He got pneumonia twice, skin infection, fluid in feet. The place stunk as soon as you walked in the door, and when you would call and try to speak with a nurse well that was out of the question. They never answered or call you back. In June he was sent to hospital with fluid in lungs and No One was notified he was sent to hospital! Eleven days later my brother was sent to hospice house where he passed away less than 24 hours later. He could not recover from what this horrible place did to him. It needs to be shut down!!

James Scarberry

Apr 2026

via Google

Let me say this first, some of the higher ups and a couple nurses were extremely sweet and showed to a Memorial Event they have once a hear to honor lost ones. They actually showed up just to support my family and sat with us the entire event. One of them had lost her brother just a couple days prior and still came to show support. That was unbelievable. But the immediate staff are unbelievably sucky. When my grandmother passed 3/29 these jerks WENT THROUGH ALL OF HER BELONGINGS and ONLY boxed what they thought we wanted. We are missing a family airlome Elvis throw blanket that was in the SAME drawer as the other one they gave us back in the box. They sent some of her other belongings to our old houses address vs calling my mother and checking what to do with it before shipping. But the BIGGEST quam is we TOLD THE STAFF the NIGHT she passed and they called to notify us to NOT TOSS ANY POSSESSIONS, that we will be there to sort them out. Couple days later we come, all her clothes were pitched and her robe, of course laundry conviently left for the day so we couldn't get them back. Said she'd get a hold of laundry and get it back to us. It's been three weeks, so we already know that's chalked up to a loss too. Again, THANK YOU to the few amazing staff that showed support for her. But SHAME to the staff on duty the night of 3/29 for NOT respecting our wishes about sorting through the items. Point being, you lose a loved one drive there IMMEDIATELY for their belongings even if your too emotional and crying so hard you can't see. We should have done that instead of grieving for a couple days before getting the belongings. Shame on us for grieving huh?

Zach Ht

Apr 2026

via Google

They did amazing things with my grandmother

Lisa Smith

Mar 2026

via Google

I recently had my mom there for rehab. I had spoke with Katie through her stay. Katie always seemed understanding when I had questions. I highly recommend this facility for your loved ones.

Caleb Keys

Jan 2026

via Google

I recently had family placed here and the staff are so fantastic and caring. Specifically I’d like to mention Kori and her amazing skills! Despite what was asked she found a way to accommodate. Wonderful and clean facility!

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Government Inspection History

6 inspection visits in the last three years, 60 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 17, 2026Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionPast Non-Compliance

Sep 17, 2025Health Complaint3 citations
  • Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 24, 2025

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 24, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 24, 2025

Oct 4, 2024Fire Safety StandardHealth ComplaintHealth Standard17 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 18, 2024

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 18, 2024

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 18, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 18, 2024

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 18, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 18, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 18, 2024

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 18, 2024

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2024

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2024

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2024

  • Provide care or services that was trauma informed and/or culturally competent.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2024

Feb 1, 2024Health Complaint8 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Feb 23, 2024

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 23, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 23, 2024

  • Honor the resident's right to manage his or her financial affairs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 23, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 23, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 23, 2024

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 23, 2024

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 23, 2024

Aug 8, 2022Fire Safety StandardHealth Standard18 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 29, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 18, 2023

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 29, 2022

  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 29, 2022

  • Provide enough food/fluids to maintain a resident's health.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 29, 2022

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 29, 2022

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 29, 2022

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2022

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2022

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2022

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2022

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2022

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2022

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2022

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2022

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2022

Nov 7, 2019Fire Safety StandardHealth Standard13 citations
  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 19, 2019

  • Ensure operating rooms are properly protected and written records are maintained and available for inspection.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 19, 2019

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2019

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2019

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2019

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2019

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2019

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2019

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2019

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2019

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2019

  • Have restrictions on the use of highly flammable decorations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2019

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Best Care Health and Rehabilitation offer?

Best Care Health and Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Best Care Health and Rehabilitation located?

Best Care Health and Rehabilitation is located at 2159 Dogwood Ridge Road in Wheelersburg, Ohio.

What do families say about Best Care Health and Rehabilitation?

Reviews for Best Care Health and Rehabilitation are mixed, with families split between praising specific staff members for compassionate care during rehab stays and reporting serious lapses in cleanliness, dietary compliance, and handling of a deceased resident's belongings. Recent reviewers note a change in management that some feel has improved conditions.

How did Best Care Health and Rehabilitation do on recent health and safety inspections?

Best Care Health and Rehabilitation had 6 government inspection visits in the last three years, with 60 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Best Care Health and Rehabilitation?

Submit the Request Information form on this page to connect with Best Care Health and Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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