Louise Thompson
Aug 2026
The staff is very helpful and friendly. In particular, Patrick has given me great info and advice.The residents are active and friendly too. I recommend Silver Birch of Muncie to my senior clients.
Silver Birch of Muncie
2500 W Kilgore Avenue4.6(86 ratings)· Muncie average: 4.4
Part of Silver Birch · 13 communities · 4.5★ average
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1 / 6Quick Facts
- Payment option
- Medicaid-supported living available for qualifying residents
- Care levels on one campus
- Combines assisted living, independent living, and skilled nursing
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families overwhelmingly describe Silver Birch of Muncie as a clean, friendly, home-like community with attentive staff and a strong activities program. A handful of reviewers, however, report serious concerns about slow call-light response, unauthorized account withdrawals, and one allegation of discriminatory treatment, so it's worth asking pointed questions about care responsiveness and billing during a tour.
What reviewers praise
- Consistently praised as clean and well-kept
- Staff described as caring and family-like
- Active social calendar and engagement programs
- Private dining room and varied meal options
- Medicaid-supported living option available
- Transportation to appointments and local errands
What reviewers flag
- One report of nurses not answering call lights promptly during an emergency
- One report of continued withdrawals from a resident's account after move-out
- One account alleging disrespectful treatment tied to race
- Multiple complaints about food being cold or served late
AI-generated from reviews and community data.
Silver Birch of Muncie is a senior living community in Muncie, Indiana offering Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.6 out of 5 across 86 reviews.
About Silver Birch of Muncie
Silver Birch of Muncie is a residential community offering independent living, assisted living, and skilled nursing with long-term care in Muncie, Indiana. The facility provides 24-hour staff, medication management, dietary accommodations, wheelchair accessibility, private rooms, a restaurant-style dining room, and social activities including birthday and holiday parties.
The community welcomes Medicaid-supported residents and maintains amenities such as housekeeping, laundry service, emergency call systems, and gathering and activity spaces. Reviewers consistently praised the activities programming, the home-like environment, and the friendliness of staff. One reviewer noted that a family member "made new friends and was able to help others" and found "meaning to her life again." Several families highlighted the facility's welcoming approach to residents with early-onset dementia and those managing chronic conditions like diabetes.
Reviews were mixed regarding operational and care concerns. Some families reported issues with nursing responsiveness, billing practices, and food quality and temperature in the dining room. Others described respectful, compassionate care and credited the community with providing a safe, activity-rich setting that promotes both resident well-being and family visitation.
Types of Care at Silver Birch of Muncie
Assisted Living
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
Activities
- Birthday / Holiday Parties
- Social Activities
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Help Me ChooseReviews of Silver Birch of Muncie
4.6overall · 86 ratings combined
4.6★ on Google (86)
btkech96
Aug 2026
They allowed my mother’s waiver to lapse although they told me when she moved in they would handle the waiver because “that’s how we get paid.” Once her waiver lapsed they started charging her the full amount and when I told them she didn’t have the money, they tried to get me to pay it for her. They also double charged her rent on two different occasions, which thankfully I saw and her bank got one of those returned and removed their ability to take any more of her money. From our experience, this facility takes advantage of their disabled residents.<br><br>Response to facility: I have spoken to you numerous times, but everyone stopped retuning my calls once I made it clear that we were not at fault and I would not be covering for your mistake. When we moved her out, your facility also sent her off without ANY of her prescriptions. I had to call and push to get those.
Shawn Sutherland
Jul 2026
Great place to live
Lindsey Williamson
May 2026
We recently toured the facilities and they were immaculate. It didn't have the smell of other facilities I've been in. The apartments are so nice. But honestly the gourmet kitchen service and the awesome social atmosphere were maybe the most impressive. I just told my parents about Silver Birch for my grandmother in the coming years!
Wednesday Cunnington
May 2026
My very dear friend Steve lived out his last days at Silver Birch. He loved it there, Thanks for making his life easier while living at Silver Birch. .
Frequently Asked Questions
What types of care does Silver Birch of Muncie offer?
Silver Birch of Muncie offers Assisted Living.
Where is Silver Birch of Muncie located?
Silver Birch of Muncie is located at 2500 W Kilgore Avenue in Muncie, Indiana.
What do families say about Silver Birch of Muncie?
Silver Birch of Muncie carries a 4.6 out of 5 rating from 86 Google reviews. Families overwhelmingly describe Silver Birch of Muncie as a clean, friendly, home-like community with attentive staff and a strong activities program. A handful of reviewers, however, report serious concerns about slow call-light response, unauthorized account withdrawals, and one allegation of discriminatory treatment, so it's worth asking pointed questions about care responsiveness and billing during a tour. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Silver Birch of Muncie?
Submit the Request Information form on this page, or contact Silver Birch of Muncie directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Silver Birch of Muncie? Claim this listing to update photos, pricing, and details. It's free.
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