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Sprenger Health Care Rose Lane Nursing and Rehabilitation

5425 High Mill Avenue Nw

3.9(186 ratings)· Massillon average: 4.3

Sprenger Health Care Rose Lane Nursing and Rehabilitation, photo 11 / 5

Quick Facts

Total units
171
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
171

What Families Think

Reviewers describe Sprenger Health Care Rose Lane as a caring skilled nursing and rehab community where staff often go above and beyond for residents and families, particularly around hospice and end-of-life care. However, one family reported serious concerns about pressure toward hospice, reduced care, and inadequate nighttime staffing, suggesting experiences can vary.

The Good

  • Staff frequently described as kind and attentive
  • Strong support during hospice and end-of-life care
  • Responsive communication with families and care meetings
  • Positive teamwork among aides, med techs, and nurses
  • High overall rating from 186 Google reviews

The Bad

  • One report of pressure to move a resident to hospice
  • One account of reduced care and fluids near end of life
  • One report of no staff available for water requests at night

AI-generated from reviews and community data.

Sprenger Health Care Rose Lane Nursing and Rehabilitation is a senior living community in Massillon, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 186 reviews.

About Sprenger Health Care Rose Lane Nursing and Rehabilitation

Sprenger Health Care Rose Lane is a skilled nursing and long-term care facility in Massillon, Ohio, with a licensed capacity of 171 residents. The community serves patients requiring rehabilitation after injury or surgery, as well as those in hospice and palliative care.

Family feedback reveals sharp contrasts in experience. Many families praise the staff warmly, describing them as compassionate, attentive, and willing to go above and beyond, particularly during hospice transitions and rehabilitation. Families consistently highlight personalized care planning, thorough intake meetings with nursing and social work staff, and meaningful attention to individual residents' comfort and dignity. One family noted staff "made sure my father...was comfortable and let me be the daughter through his last days instead of the caregiver." Physical therapy outcomes also receive specific praise for competence and results. However, other families report serious concerns about hygiene and infection control, including documented hospital readmissions for sepsis and urinary tract infections, as well as complaints about cleanliness and resident supervision.

The facility holds a 3.9 out of 5 Google rating based on 186 reviews. The range of experiences, with roughly equal numbers of five-star and one-star ratings, suggests that outcomes or care consistency may vary significantly by unit, staff assignment, or care type.

Types of Care at Sprenger Health Care Rose Lane Nursing and Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Sprenger Health Care Rose Lane Nursing and Rehabilitation

3.9overall · 186 ratings combined

3.9★ on Google (186)

Mark Hoffmann

Jul 2026

via Google

My family was very pleased with the care my father received during his time at Sprenger. All of the staff were attentive to his needs and if we thought something needed to be addressed they were willing to listen and make arrangements to correct if needed. The management was also responsive to our questions during initial move in and responded efficiently. Overall very pleased with the level of care provided and would recommend to others looking for a facility that provides quality care and with staff working in the best interests of their residents.

Christine Snyder

Jun 2026

via Google

My mother was recently transferred to the Memory Care Unit at Rose Lane in order to be closer to her family. The transition has been wonderful and she seems to be adjusting well. Thank you to Erica and the team at Rose Lane!

Leiya Hendricks

Jun 2026

via Google

Professional caring compassionate staff all trying their best.<br>Lovely facility and grounds.<br>You may need to ask a lot of questions to get a clear understanding. But they will kindly assist you. ♥️👍

Frank Ryder

May 2026

via Google

Clean inviting rooms, confident staff, food is good! People take good care of you here. I recommend it. This is my second time here and i wouldn't recommend going anywhere else, especially if you are a veteran! All of the staff here have been great to me.

angie miller

Apr 2026

via Google

My mother in law spent her last days here at Rose Lane. The staff was super attentive and and took great care of her. Im thankful to everyone who cared for her and made sure that she was as comfortable as possible.

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Government Inspection History

7 inspection visits in the last three years, 56 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 27, 2026Health Complaint1 citation
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 14, 2026

Jan 29, 2026Fire Safety StandardHealth ComplaintHealth Standard14 citations
  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2026

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2026

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2026

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2026

  • Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2026

  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 20, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 20, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026

Jun 24, 2025Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 11, 2025

Jan 20, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 15, 2024

Nov 19, 2023Fire Safety StandardHealth Standard25 citations
  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 8, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 8, 2024

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 8, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 8, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 8, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 8, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 8, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 8, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 8, 2024

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 8, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 8, 2024

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 8, 2024

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 8, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 8, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 8, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 8, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2024

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2024

  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity B of L: potential for minimal harm, patternCorrected Jan 8, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity B of L: potential for minimal harm, patternCorrected Jan 8, 2024

Aug 15, 2023Health Complaint2 citations
  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 5, 2023

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 5, 2023

Sep 13, 2021Fire Safety StandardHealth Standard12 citations
  • Provide and implement an infection prevention and control program.

    Severity L of L: immediate jeopardy, widespreadCorrected Oct 21, 2021

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 14, 2021

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2021

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2021

  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 14, 2021

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2021

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2021

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2021

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2021

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 18, 2021

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2021

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 14, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Sprenger Health Care Rose Lane Nursing and Rehabilitation offer?

Sprenger Health Care Rose Lane Nursing and Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Sprenger Health Care Rose Lane Nursing and Rehabilitation located?

Sprenger Health Care Rose Lane Nursing and Rehabilitation is located at 5425 High Mill Avenue Nw in Massillon, Ohio.

What do families say about Sprenger Health Care Rose Lane Nursing and Rehabilitation?

Reviewers describe Sprenger Health Care Rose Lane as a caring skilled nursing and rehab community where staff often go above and beyond for residents and families, particularly around hospice and end-of-life care. However, one family reported serious concerns about pressure toward hospice, reduced care, and inadequate nighttime staffing, suggesting experiences can vary.

How did Sprenger Health Care Rose Lane Nursing and Rehabilitation do on recent health and safety inspections?

Sprenger Health Care Rose Lane Nursing and Rehabilitation had 7 government inspection visits in the last three years, with 56 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Sprenger Health Care Rose Lane Nursing and Rehabilitation?

Submit the Request Information form on this page to connect with Sprenger Health Care Rose Lane Nursing and Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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