1 / 6Home Instead's Massillon location provides in-home health care and hospice support, and family reviews are uniformly positive, praising the caregivers' reliability, warmth, and flexibility with scheduling. Families managing serious conditions like multiple sclerosis or hospice needs describe consistent, trustworthy care that let their loved ones remain at home, with close communication between the office and field staff.
AI-generated from reviews and community data.
Home Instead is a home care agency serving Massillon, Ohio offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 5.0 out of 5 across 19 reviews.
Home Instead in Massillon, Ohio provides in-home health care and hospice services. The agency holds a 5-star Google rating across 19 reviews, reflecting consistent family satisfaction with its care delivery model.
Families emphasize the professionalism and genuine warmth of the care team. One family wrote, "they seemed like part of our family." Reviewers highlight the staff's reliability in managing complex scheduling needs, their attentiveness to clients' independence and dignity, and their hands-on support with activities of daily living, bathing, hygiene, mobility assistance, and household tasks. The owner and office staff are noted for flexibility and responsiveness when family needs shift. Multiple families stressed the peace of mind that comes from knowing a consistent, trustworthy caregiver is present in their home.
The service appears especially valued by families managing serious conditions (multiple sclerosis, hospice care) or those living at distance from aging parents. Families describe the team as compassionate and organized, with strong communication between office and field staff. At 5 out of 5 stars across 19 reviews, the feedback is unanimously positive.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose5overall · 19 ratings combined
5★ on Google (19)
Edra McFadden
Jul 2026
We have been using Home Instead aides for almost two years. My husband has Multiple Sclerosis. A Hoyer Lift is needed to get him transferred from his bed to his electric wheelchair. I have Psoratic Arthritis and cannot provide all of the care he needs.<br>Thanks to the aides we are comfortably able to stay in our home. The aides take care of bathing, hygiene needs, changing linens, laundry and light housekeeping. They even help with meal preparation as needed.
Ron Hardin
Apr 2026
Excellent job. My aide seems to like what she's doing and does everything I need.
Data Clan
Apr 2026
amazing personality!, fun to be around and amazing vibes!, would recommend to anyone looking for a great caregiver and even to train with!
Shaina Tkalcic
Apr 2026
I’ve been with home instead for a few months now and I have to say in my 9 years of being in healthcare this is the most professional and organized company I have worked for! The clients I have talked to and have worked with just love the service and care pros and staff in the office! Great communication! The office staff truly cares and listens to the care pros! I would recommend working for home instead to anyone!!!
danny harting
Feb 2026
I have been very pleased with the Home Instead services. The office staff and owner have been accommodating when I have the occasional schedule change. My home Care Pro, Taya, is very good at what she does, and she does it with ease and in a very professional manner. Taya is much more than what I was expecting when I requested help in my home. I would certainly recommend Home Instead and Taya if you need help around the house and personal care.
Home Instead offers At-Home Care.
Home Instead is located at 50 North Ave NE Suite 201 in Massillon, Ohio.
Home Instead's Massillon location provides in-home health care and hospice support, and family reviews are uniformly positive, praising the caregivers' reliability, warmth, and flexibility with scheduling. Families managing serious conditions like multiple sclerosis or hospice needs describe consistent, trustworthy care that let their loved ones remain at home, with close communication between the office and field staff.
Submit the Request Information form on this page to connect with Home Instead and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Home Instead? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Massillon.
Massillon, Ohio0.2 mi
3.4(10)
Assisted Living
Massillon, Ohio1.6 mi
4.5(235)
Skilled Nursing / Long Term Care
Massillon, Ohio1.6 mi
4.5(211)
Skilled Nursing / Long Term Care
Massillon, Ohio1.6 mi
4.5(166)
Skilled Nursing / Long Term Care
Massillon, Ohio1.6 mi
3.9(186)
Skilled Nursing / Long Term Care
Massillon, Ohio1.6 mi
3.7(24)
Skilled Nursing / Long Term Care