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Riverside Post Acute

1750 Stockton St

4.8(290 ratings)· Jacksonville average: 4.2

Riverside Post Acute — photo 11 / 5

Quick Facts

Total units
240
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
240
Therapy services
On-site physical and occupational therapy team

What Families Think

Riverside Post Acute is a large skilled nursing and long-term care facility in Jacksonville with a high average Google rating driven by praise for specific staff members, its therapy team, and a dedicated memory care unit. However, one detailed and serious review describes a neglect incident involving an elderly resident, raising concerns about staffing follow-through on overnight checks.

The Good

  • Physical and occupational therapy team praised by name
  • Memory care unit administrator credited with improving care quality
  • Attentive, communicative nursing staff mentioned by families
  • CNAs described as working tirelessly for residents
  • Concierge staff noted for warm, attentive service
  • Community hosts family-inclusive events like Father's Day

The Bad

  • One detailed report of a resident found unattended and injured overnight
  • Same report describes staff failing to perform scheduled 2-hour checks
  • One account describes slow or dismissive response from an assigned CNA

AI-generated from reviews and community data.

About Riverside Post Acute

Riverside Post Acute is a skilled nursing / long term care community in Jacksonville, Florida. The community is licensed for up to 240 residents.

Families rate Riverside Post Acute 4.8 out of 5 based on 290 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.8overall · 290 ratings combined

4.8★ on Google (290)

Davielle Luster

Jul 2026

via Google

I am lost for words this place looks so beautiful u would think it would have the staff to match. Unfortunately it was only one that shined bright ms. Shamika Thomas,she stopped what she was doing nd helped clean up my grandmother, nd her room from the poop she was covered in. while everyone else looked nd laughed at her shes 81 years old its nothing funny about this situation. her assigned CNA didnt know she was even in the room nd when she was informed she still didnt step up nd do anything, instead she put blame on the nurse. this wasn't the care I thought my grandmother were going to receive im terrified that something horrible is going to happen to her. Because I left at 9:34pm under the impression that she's in good hands it was two CNA's that was suppose to rotate watch every 15 mins on top of the routine 2 hours checks (the staff informed me that they dont do the 2 hrs checks) so I believed her because this is coming from the supervisor just to hear that between 11pm nd 12am that night she fell keep in mind she was sleep when I left so how?? Nd she injured her left rib cage only how? Im extremely pissed off about this whole ordeal

Vernice Whitfield

Jun 2026

via Google

Celebrated Father’s Day with staff and Fathers at Post Acute. We gave cards and caps to all the fathers present including the staff.

Lauren Samples

Jun 2026

via Google

Riverside Post Acute has one of the best physical and occupational therapy teams I’ve encountered. Their therapists take the time to create individualized treatment plans based on each resident’s unique needs and goals. There are many reasons I would recommend Riverside Post Acute, but their PT and OT programs are definitely among the things that stand out most.

Ronica Williams

Mar 2026

via Google

Memory Care Unit! The administrator for this particular unit Cardennia Mincey is very much appreciated! She goes over and beyond to ensure that the residents and their families are taken care of! My grandfather remains in the facility still to this day because of her and her efforts to improve the quality of service! I truly applaud her. She listens to concerns and takes action to change things for the better and good of all the residents. Her interaction with the residents and the their families speaks volumes! Makes you feel very much welcome! The nurse Melva is very much appreciated as well! She is very attentive and we love how she communicates. Pam, Sharonda, Barbara, Dora and Amber just to name a few CNA’s that my family and appreciate as well! They work tirelessly to ensure that the residents are taken care of! I make sure that they know how much I appreciate and love them for all that they do! My family does too!

Valencyah

Feb 2026

via Google

I cannot recommend Deatriss Hayes highly enough as a concierge! She consistently goes above and beyond to make sure every guest feels welcomed, valued, and completely taken care of. Her attention to detail, professionalism, and warm personality truly set her apart.

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Frequently Asked Questions

What types of care does Riverside Post Acute offer?

Riverside Post Acute offers Skilled Nursing / Long Term Care.

Where is Riverside Post Acute located?

Riverside Post Acute is located at 1750 Stockton St in Jacksonville, Florida.

What do families say about Riverside Post Acute?

Riverside Post Acute is a large skilled nursing and long-term care facility in Jacksonville with a high average Google rating driven by praise for specific staff members, its therapy team, and a dedicated memory care unit. However, one detailed and serious review describes a neglect incident involving an elderly resident, raising concerns about staffing follow-through on overnight checks.

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