3.8(40 ratings)· Jacksonville average: 4.2
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Park Ridge are sharply split: several families praise the rehab therapy, attentive nursing staff, and cleanliness, while others report serious safety and theft concerns. With a 3.8 rating from 40 Google reviews, experiences seem to vary widely depending on the specific care team involved.
AI-generated from reviews and community data.
Park Ridge Nursing and Rehabilitation is a senior living community in Jacksonville, Florida offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.8 out of 5 across 40 reviews.
Park Ridge Nursing and Rehabilitation is a skilled nursing and long-term care community in Jacksonville, Florida, licensed for up to 104 residents. The facility holds a 5 of 5 star rating from the Centers for Medicare and Medicaid Services and is certified for both Medicare and Medicaid. It is operated as a for-profit limited liability company.
The community offers 24-hour staffing, on-site nursing care, medication management, social activities, and therapeutic services. Residents have access to private rooms with private bathrooms, an emergency call system, housekeeping, dietary accommodations, wheelchair accessibility, and gathering spaces for activities.
Reviewers report widely varying experiences. Several families praised the professional and friendly nursing staff, noting that therapists and social workers helped coordinate care transitions and that the facility maintains clean, well-maintained spaces. Others reported serious concerns about security and incident response, including theft from resident rooms and inadequate medical attention requiring emergency room visits. One reviewer wrote that "the staff was friendly" and the social worker was instrumental in discharge planning. Reviews are mixed regarding accountability and responsiveness to resident and family concerns.
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Help Me Choose3.8overall · 40 ratings combined
3.8★ on Google (40)
Alton Williams
May 2025
I was told by the staff to "Treat Park Ridge as home because it is." That night, I removed my necklace and placed it on the table next to the bed. When I woke up the next morning, it was gone. Park Ridge not only refused to replace or compensate me for my loss, they blamed me for leaving valuables in plain sight.
Stephanie Hogans
Jan 2025
This facility is the worst placed you could put a loved one. They are dishonest her loved one was in this facility for 30 days and in those 30 days one of the staff went into her purse got her debit card and exploited her for $10,000. The facility took no responsibility in the matter and continues to avoid speaking with us. It’s in the court system right now and they continue to allow this individual to plead not guilty when they have all the evidence of all the transactions that were made they have her own camera. They have the addresses where she DoorDash food to the actual Parkridge nursing and rehab facility. I would not place an animal in this place.
W Smith
Dec 2024
This Place is Amazing. I Arrived from UF Health not able to do anything for myself. I couldn't use the bathroom or anything. I got here and the staff here was perfect. I was a little depressed. But they made me feel really good. They didn't treat me like I didn't matter. The Staff took care of me. The Nurses Know their jobs, they are professional and Friendly. The Therapists that help me get home are Great to. The Activities they have for the patients are Fantastic. If you are your love one become ill and needs lot of help. This is the place to come. You will not regret it. The place is Very Clean and the food is really good. They even have Food Trucks that visit the Residents. Their are alot of Nurses and help around the Clock. I enjoyed my stay. You will to.
Charles Dechman
Dec 2023
My mon was here for 1 week of rehab. I found the place to be clean and well taken care of. The staff was friendly. The social worker took care of helping get mom the oxygen she needed for being able to go home. A special call out to Nurse Brenda for being kind and answering all my questions about what to expect next. We arrived at 4:30 PM and they did a evaluation when we got to the room to see what help mom needed.
antoinette rodgers
Aug 2023
This is a horrible place to leave your loved ones. My husband was placed there for a short rehab for the entire time I complained about one thing or another. He had to be sent to the emergency room twice and the last time he could have died. From management to the receptionist not one person gave a damn nor acknowledgement the lack of care given. Thankful I watched and stayed on top of things but this could have been worse.. For those with elderly family that really depends on the care and compassion run and find some where else for your family. My husband will never go there again for any reason.. I will accept rehab in Africa first before I allow him there.
3 inspection visits in the last three years, 12 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2026
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2026
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2026
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 23, 2024
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 28, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2024
Ensure that testing and maintenance of electrical equipment is performed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Park Ridge Nursing and Rehabilitation offers Skilled Nursing / Long Term Care.
Park Ridge Nursing and Rehabilitation has not published its pricing. For context, communities in Jacksonville that publish rates start around $4,520 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Park Ridge Nursing and Rehabilitation is located at 730 College Street in Jacksonville, Florida.
Park Ridge Nursing and Rehabilitation carries a 3.8 out of 5 rating from 40 Google reviews. Reviews for Park Ridge are sharply split: several families praise the rehab therapy, attentive nursing staff, and cleanliness, while others report serious safety and theft concerns. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Park Ridge Nursing and Rehabilitation had 3 government inspection visits in the last three years, with 12 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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