Deborah Gagne
May 2026
My niece is there and they staff is very friendly to her. I was introduced to Brian today and you could tell he genuinely care about Jenna. Comforting to know she’s in good hands
River Ridge Center
3 Brazier Lane4.3(60 ratings)· Kennebunk average: 4.3
Part of Genesis HealthCare · 137 communities · 4.1★ average
1 / 5Quick Facts
- Total units
- 62
- Medicare rating
- 1 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 62
- Inspections
- View history (42 citations)
- Veteran services
- VA contract and WE HONOR VETERANS partner facility
- Specialty focus
- Neurorehabilitation for brain injury and stroke recovery
- Accreditation
- CARF-accredited with AHCA Bronze Quality Award
- Safety feature
- Alarm system for residents with cognitive deficits
CMS Care Compare
What Families Think
Families of patients at River Ridge Center in Kennebunk, Maine frequently praise the warmth and skill of nursing, therapy, and activities staff, especially in supporting recovery from brain injury and stroke. Reviewers highlight strong communication and personalized care, though one report raised serious cleanliness concerns.
The Good
- Staff described as warm, attentive, and genuinely caring
- Strong physical, occupational, and speech therapy outcomes
- Specialized neurorehabilitation program for brain injury and stroke
- Individual caregivers singled out by name for excellent care
- Family communication praised as reassuring and personal
The Bad
- One report of a dirty facility with wall drips and dirty toilet
AI-generated from reviews and community data.
River Ridge Center is a senior living community in Kennebunk, Maine offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.3 out of 5 across 60 reviews.
About River Ridge Center
River Ridge Center is a specialized post-acute rehabilitation facility in Kennebunk, Maine, offering skilled nursing care, long-term care, and outpatient rehabilitation services for individuals recovering from brain injury and stroke. The center is accredited by the Commission on Accreditation of Rehabilitation Facilities and holds AHCA Bronze Quality Award status.
The facility provides comprehensive therapeutic services including physical, speech, respiratory, and occupational therapy, along with recreational therapy and case management. Patients receive 24-hour skilled nursing care supported by a physician leadership team that includes a medical director and neuropsychologist. All programs are individualized and outcome-driven with a holistic approach to care.
River Ridge Center offers comfortable common and lounge areas for residents to gather with family and friends, as well as security features including an alarm system for residents with cognitive deficits. The center is a WE HONOR VETERANS partner and holds a VA contract.
Located on the southern coast of Maine, River Ridge Center emphasizes community integration as part of its rehabilitation philosophy. The facility's therapeutic team works collaboratively both with one another and with individual patients to support recovery outcomes.
Types of Care at River Ridge Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of River Ridge Center
4.3overall · 60 ratings combined
4.3★ on Google (60)
Heather Barbour
Apr 2026
The facility is dirty, drips going down the walls and the toilet was disgusting. It needs a good paint job as well.
Kevin Sweeney
Apr 2026
I want to extend my heart-felt thanks to the staff at the Genesis River Ridge Neurorehabilitation Center in Kennebunk Maine. My wife was admitted there in April of 2025 - only 4 months after experiencing a devastating brain injury. She had a great many physical, occupational, cognitive, and emotional challenges to overcome. The care team at River Ridge welcomed her with warmth and open arms. During her 12 month stay, she got competent and responsive nursing and medical care which supported and complemented the solid, flexible, and creative physical, occupational, and speech language therapies. Rounding this care, were the creative and compassionate contributions from the activities and nutrition teams who went out of their way keep her spirits up with a warm and personal touch. Today, she is by no means cured, but her level of functionality in all areas is greatly improved. They say that the first 12 months or so after a brain injury are when most recovery takes place. I believe those months were well optimized by being at River Ridge resulting in a better quality of life. Thank you River Ridge!
Chrissy Jumalon-finn
Feb 2026
We are very pleased with the level of care, concern and attentiveness we saw today! Our Dad is a very important man and it means the world to know he’s in good hands! What a relief it provided. Monica who is one of the care takers providing excellent quality of care, she is also very knowledgeable and genuine! So we want to shout out to Monica to sincerely thank her and to let her know she is amazing and we will never forget your sweet loving care and service! I would recommend this facility at River Ridge Rehabilitation in Kennebunk, ME. You eased our concerns and our Dad seems comfortable and content in your hands. It’s everything we can ask for!! Keep up the outstanding service Ypu definitely gave us hope fora better outcome! Thank you!
Virginia Roche
Jul 2025
Caring staff. Everyone I've met at RiverRidge Center is so kind and patient with my family member. The complete staff including all therapists treat patients with respect and a sense of humor. I would recommend this center to anyone needing a rehab facility .
Government Inspection History
5 inspection visits in the last three years, 42 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jul 28, 2025Fire Safety StandardHealth ComplaintHealth Standard18 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity K of L: immediate jeopardy, patternCorrected Aug 27, 2025
Conduct risk assessment and an All-Hazards approach.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 5, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 5, 2025
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 27, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 5, 2025
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 5, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 27, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 27, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 5, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 27, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 27, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 27, 2025
Have a plan that describes the process for conducting QAPI and QAA activities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 27, 2025
Install a two-hour-resistant firewall separation.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025
Establish staff and initial training requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025
Have exits that are accessible at all times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2025
May 28, 2025Health Complaint3 citations
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 30, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 30, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 30, 2025
Sep 19, 2024Health Complaint1 citation
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 22, 2024
Aug 17, 2022Fire Safety StandardHealth Standard15 citations
Meet requirements for the installation and maintenance of electrical systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 3, 2022
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2022
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 3, 2022
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2022
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2022
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2022
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2022
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2022
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2022
Keep all essential equipment working safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2022
Ensure each resident receives an accurate assessment.
Severity B of L: potential for minimal harm, patternCorrected Sep 27, 2022
Jan 16, 2020Fire Safety StandardHealth Standard5 citations
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 21, 2020
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2020
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 29, 2020
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2020
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity B of L: potential for minimal harm, patternCorrected Feb 21, 2020
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does River Ridge Center offer?
River Ridge Center offers Skilled Nursing / Long Term Care.
Where is River Ridge Center located?
River Ridge Center is located at 3 Brazier Lane in Kennebunk, Maine.
What do families say about River Ridge Center?
Families of patients at River Ridge Center in Kennebunk, Maine frequently praise the warmth and skill of nursing, therapy, and activities staff, especially in supporting recovery from brain injury and stroke. Reviewers highlight strong communication and personalized care, though one report raised serious cleanliness concerns.
How did River Ridge Center do on recent health and safety inspections?
River Ridge Center had 5 government inspection visits in the last three years, with 42 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit River Ridge Center?
Submit the Request Information form on this page to connect with River Ridge Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at River Ridge Center? Claim this listing to update photos, pricing, and details. It's free.
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